Krydos

No, the paranoia level is set by the person who sets up the capctha and runs the website. It's been years since I looked at either of the captchas, and they've both been working fine for that whole time with only maybe 1 or 2 complaints. Try doing the captcha on a different internet connection. For instance, if you're getting that error message on your home wifi, try using your phone's cell internet by temporarily disabling wifi. Does using a different internet connection help?

You can check Johnny's load with this image:

Unarchived.

Unblocked.

It could be that the captcha boxes are set to different paranoia levels.

Unarchived.

Your username is sla25m9. Unarchived.

I think I found the reason that Ricky has been doing this occasionally. It looks like the malfunction happened on August 15th, and has been affecting apache reboots occasionally since then. Thanks for reporting it. Hopefully it's fixed now.

I tried logging in with the default password that I sent you, but it said it was invalid. Did you change the password? If so I'll need the new password to do anything. Obviously don't post it on this forum, but you can email it to me if you want. The other option is I can just yank the power cord out of the wall and then power it back on. That's unlikely to do anything other than maybe cause more filesystem corruption. I think this was actually all my fault in the first place now that I think about it. I was kind of in a rush to get the VPS done and I forgot to install vmware tools. That package allows my to cleanly shutdown or reboot a VPS through my admin control panel. Without vmware tools when I needed to power your VPS off for the maintenance I just had to yank the power on it, which is probably what caused the corruption in the first place. Sorry about that.

Remote access enabled.

Remote access enabled.

It's possible to get an invalid login message even if you have the right username and password if the server that your account is on is down or has high load. Johnny, the server that you picked, has high load fairly frequently so don't panic if it says invalid login. Check the server load, and if it's high you can just try again later when the load has dropped.

Your account has already been renewed, and your domain appears to be working. If you can't login try resetting your password. Let us know if you're still having any issues, but I'm marking it solved for now.

Sure, what is your transaction ID?

Remote access enabled.

Ricky was scheduled to be upgraded and rebuilt in March or so of this year, but it got delayed due to the pandemic. Once it's safe to travel we'll get someone to the datacenter in California for some long overdue maintenance, and then upgrading Ricky is the top priority after that. If you need a newer cpanel before then you'll have to switch to Tommy or Johnny which are both running cpanel 84. Is there any feature in particular on the new cpanel that you need?

You'll need to run that command on your development system and then upload the results to the server. If that doesn't work or you still need shell access you will have to get a vps https://www.heliohost.org/vps/ where you will have full root shell access. SSH isn't available on our free shared hosting accounts.

Do you get an error message?

Your wordpress installation was hacked and used for illegal activity. That account cannot be unsuspended or backed up as it is being held as evidence for law enforcement. You'll need to create a new account. I have sent an invite to create a new Tommy account to your gmail address. Please don't install wordpress again.

Unarchived.

What is the command supposed to do? I don't even have to try to run it to know that it's just going to say that it can't find a file named "artisan".

According to translate.google.com you said: Hello, I tried to change my password for the home screen of the pageto get it, I am now without access to my account. What to do? You can try resetting your password at https://www.heliohost.org/reset/ or https://johnny.heliohost.org:2083/resetpass?start=1

You picked the Johnny server, which doesn't have autossl. Ricky and Tommy have autossl though. On Johnny ssl is still supported; you just have to install the certificate yourself. Zerossl has changed their website a little since we wrote this guide, but here's the wiki article for installing free let's encrypt certificate on Johnny https://wiki.helionet.org/management/johnny-ssl The reason we have autossl disabled on Johnny, by the way, is to reduce load which allows us to fit even more accounts on to that server.

Unarchived. It always cracks me up reading all the random names that people call our servers. A really common one that I see all the time is Jhonny. I think H following a J must be common in India or something. Anyways, your account is on the Ricky server. You were close though.