Krydos

Thanks for the donation! Your maximum storage has been increased to 5000 MB, and you don't need to log in until 2021-02-28 to keep your account active.

You're on Tommy now. Thank you for the donation. We really appreciate it.

Unarchived.

An admin can add multiple eu.org domains to your account, but you can't do it on your own.

You can change permissions through cpanel file manager, or through FTP. If your files have the wrong permissions is probably because you uploaded them with a FTP client. For some reason Filezilla and some other FTP clients upload files with 664 permisions, but that causes a 500 error on our servers. You need to change php to 644. In Filezilla, if that's what you're using, you can just right click the file and select Change Permissions. You can also change all files and all files in subdirectories as well by checking the Recurse Into Subdirectories box.

How long ago did you change your main domain? It can take up to 2 hours for a new domain to start working.

If it's a domain from a backwards registrar that we don't support, your only option is to set it as your main domain or ask an admin to add it for you.

Basically cPanel just said that HelioHost/cPanel aren't doing anything wrong.

Before we can help you with that we need to address your violation of our terms of service. You're only allowed to have 1 account. Please delete all accounts in excess of 1 at http://www.heliohost.org/classic/support/scripts/delete Let us know when you only have 1 active account, and we can assist you further. Failure to delete your excess accounts will result in suspension of all of your accounts for violating our Terms of Service https://wiki.helionet.org/hosting/terms

That account is not suspended, and your domain is working.

Your main domain http://devdofic.heliohost.org/ appears to be working. Is there a particular subdirectory or domain that gives the 500 error?

What ip would you like to be unblocked?

What IP would you like unblocked?

Yes. We only support node.js on our Tommy server though. You can check out our guide for getting started at https://wiki.helionet.org/tutorials/node.js

This all seems to be installed and upgraded already.

Your account is already active. You can reset your password at https://www.heliohost.org/reset/ or at https://johnny.heliohost.org:2083/resetpass?start=1 Let us know if neither of those options work for you. Also I checked the domain al-amin.me and it doesn't appear to be added to your cpanel account yet. Once you can log in you can add it as an alias or as an addon domain.

I have removed reishihealthcare.com from your account. You can try adding it again, or if you want us to create the domain for you you'll need to let us know if you want it added as an addon domain or an alias.

There you go https://krydos2.heliohost.org/cgi-bin/modules37.py

Your account is already active.

You have to continue your account registration at exactly midnight UTC. All the servers have a limited daily capacity and the free signup slots reset at the same time for all the servers. Tommy fills usually in less than 10 seconds, Ricky usually fills in 5 mins to and hour, and Johnny stays open for several hours. The number of free signups varies from day to day depending on how full the server is, but all of the servers give out at least some free signups every day. If you're having trouble getting a free signup you can also consider donating. Donors can create their account at any time of the day, and even if the server is full for the day. If you make a donation of $1 USD or more at https://www.heliohost.org/tommy/ you will receive an invitation email to our best server.

Your domain http://marchofthepancakes.heliohost.org/ appears to be working. Can you provide the URL that isn't working?

Have you enabled remote mysql connections? By default they are disabled. To enable them click the Remote Mysql button in cpanel. You can allow all ips to connect to your database with the % character, or just type the exact ip you want to allow access.

Unarchived.

Your account is already active, and your domain is working. Let us know if you need any further assistance.

Your account is already active, and your domain is working. Let us know if you need any further assistance.