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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. This might explain a lot of it http://wiki.helionet.org/HelioHost_History
  2. You're not unsubscribed. Do you want to be? The other guy with the same ticket number as you that also received thousands of emails specifically requested to be unsubscribed so I did. You should still be able to receive email support via support@heliohost.org.
  3. Yeah, I use custom plans all the time. I put my account on a test plan where I can test plugins. Basically you can pick and choose which buttons you want to show up in someone's cpanel.
  4. What happened was two emails ended up randomly having the exact same ticket number. The chance of this happening is roughly 1 in 100,000. The more ticket numbers get used makes it slightly more likely, but still you basically won the email lottery here. Have the emails stopped?
  5. We've been planning on adding node.js on our other servers too. It's going to take considerable effort on our part to write the plugin though. We're not sure exactly what we're going to install on Lily other than asp.net. I've never set up a windows server before. Wolstech has a lot more experience with windows than I do.
  6. I don't mind the questions. A major reason we use a forum instead of a ticket system like most companies is so people can search HelioNet to see if anyone else has ever had that question before. Plus it adds useful keywords to our site meaning google searches may list us for those searches.
  7. Yes, plus some of the other ways of logging into cpanel may not count your login which means you could get suspended for inactivity even though you are logging in frequently. If you log in at https://www.heliohost.org/ you can be sure your login is counted.
  8. Unblocked. If you log in at https://www.heliohost.org/login/ this won't happen again.
  9. This happens sometimes on Johnny. You picked our experimental server which means that it has more downtime and higher load than our other servers. When the load is high it can break delicate processes like creating an alias domain. I created the alias domain on your account for you. It should start working within 12 hours.
  10. Done. You should now be able to log in and your website should start working within 12 hours.
  11. Does this help? https://stackoverflow.com/a/40545971
  12. I've actually had the same IP address on my phone since something like 2006. Cingular, which was bought by AT&T, originally gave me the IP and it still hasn't changed.
  13. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  14. Krydos

    Donate

    Would you like to be moved to Tommy?
  15. The requirements have been installed on Tommy php 7.2. Is it working now?
  16. I'd also like to point out that you would be able to send mail if you first provide a sample of the email you would be sending and answer a few questions in advance.
  17. Please post the following information: Your cPanel username Your main domain The server that you are on
  18. Source: https://www.helionet.org/index/topic/31947-innodb-is-in-read-only-mode/?p=144534 (Please don't ask the same question multiple times.)
  19. You can backup everything (including databases) at: https://johnny.heliohost.org:2083/frontend/paper_lantern/backup/index.html You can change your storage engine with this code: ALTER TABLE table_name ENGINE = MyISAM; Also we highly recommend taking frequent backups. Take a backup after each major change to your site, and also once a week or so would be a good idea.
  20. Are you using php 7.0, 7.1, or 7.2?
  21. Source: https://www.helionet.org/index/topic/31947-innodb-is-in-read-only-mode/?p=144357
  22. That happens because we use cpanel as our control panel. Just name your directory something else.
  23. Here's your errors: Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error maps.googleapis.com/maps-api-v3/api/js/32/2/util.js:237 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys You can find them yourself by pressing F12 in chrome. That probably means you're using the same api key on both domain, but that api key was created to use the domain painel.heliohost.org not imoveisamurel.site. Try creating a new api key with your .site domain.
  24. @DmC, I see your donation. Thanks!
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