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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. It was enabled on Tommy v1, but I never set it up again on Tommy v2 after I rebuilt him because no one has ever requested it. I would be willing to set it up again on Tommy, but not Ricky.
  2. Are you starting/stopping it with python again, or is it running through passenger? If the latter what is the URL to it?
  3. What is the url to the test python script?
  4. Are you sure you're using php 7.3? Try putting a phpinfo.php file in your directory with this code: <?php phpinfo();
  5. Pip automatically installs all dependencies. If dnspython wasn't installed it isn't a dependency. There you go https://krydos.heliohost.org/cgi-bin/modules37.py
  6. Unarchived.
  7. Unarchived.
  8. What I would do is install apache or nginx to handle the ssl and certificates, and then proxy the socket through the web server. Either that or just run the socket without encryption.
  9. Try changing your password here https://johnny.heliohost.org:2083/frontend/paper_lantern/passwd/index.html Sometimes the mysql password and the cpanel password get out of sync so cpanel can't log you in to phpmyadmin anymore, but changing your password can sometimes fix that.
  10. See if any of this helps https://www.thesslstore.com/blog/ssl_error_rx_record_too_long/
  11. Try accessing the https/wss by domain name instead of by ip.
  12. You can see that pgsql and pdo_pgsql are already installed on Johnny's php 7.3 by going to https://krydos2.heliohost.org/73/phpinfo.php
  13. There you go https://krydos.heliohost.org/cgi-bin/modules37.py
  14. Anything is better than wordpess. Thank you for getting rid of it.
  15. Is FireFox accepting that certificate?
  16. Your wordpress install was hacked and used for illegal activity, and cannot be unsuspended or backed up. We strongly recommend not using wordpress for this and many other reasons. Literally any other software you could install on your account is better. I have removed your domain and your email address from the hacked account and sent a Johnny invite to your email address. Let us know if you have any problem creating a new account, and please don't install wordpress again because this will probably just happen again if you do.
  17. You're on Tommy now. Thanks for the donation.
  18. You have to change the nameservers to prove to cpanel that you control the domain, otherwise people would do dumb things like try to add google.com to their account. Once the domain is added through cpanel you can change your nameservers back to whatever you want.
  19. What kind of ssl certificate are you using for https/wss?
  20. You can find limited logs at https://tommy.heliohost.org:2083/frontend/paper_lantern/stats/errlog.html in cpanel. Usually an admin can get a little better logs for you though. The reason users can't access the detailed logs directly themselves is because it's a shared server and there could be private information regarding the thousands of other accounts on your server. If you need direct access to full logs you'll need to get a VPS where you'll be the only user on the whole server, and you'll have root command line access to all of the logs.
  21. The email address you sent this support ticket from isn't associated with any hosting accounts. Could you please provide the following information. 1. Your username 2. Your server 3. Your main domain 4. Which php version are you using
  22. Cloudflare is kind of complicating things, but it shows TLS 1.1 and TLS 1.0 as yes on this test now https://www.ssllabs.com/ssltest/analyze.html?d=sso.raxsoft.com&s=172.67.205.17&latest
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