Krydos

I actually emailed you to try to figure out who that donation came from. You use a scott_ email address on the donation that we don't have in our system. I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-02-06. Let us know if there is anything else we can help you with. Thank you so much for your donation!

The real problem here is you set your nameservers to ns1.heliohost.com and ns2.heliohost.com. That's not our domain. You said it right in your forum post, but set it wrong on freenom's website.

I looked in the error logs and this is the cause of cloudflare plugin not working for you PHP Fatal error: Uncaught GuzzleHttp\Exception\ClientException: Client error response [url] https://api.cloudflare.com/client/v4/zones/?name=ojplanet.ga [status code] 403 [reason phrase] Forbidden in /usr/local/cpanel/3rdparty/php/73/lib/php/cloudflare/vendor/guzzlehttp/guzzle/src/Exception/RequestException.php:89 That means cloudflare is refusing a lookup on your domain. When I try it on my account with my domain it works. Perhaps there is something about ojplanet.ga that cloudflare doesn't like? I recommend contacting them to find out why their server is giving 403 forbidden error.

Try these settings: SFTP host: tommy.heliohost.org SFTP port: 1342 SFTP protocol: SFTP SFTP logon type: Normal SFTP Username: kiki SFTP password: <same as cpanel>

See https://www.helionet.org/index/topic/41281-hh916862-how-to-access-to-wordpress-cpanel/?p=179535

The domain christian.org was, unsurprisingly, registered in 1997, and it's highly unlikely that you're the one who registered it. That domain isn't available for sale right now, but my guess is it would go for hundreds of thousands of dollars if the owner was to sell it. Pretty much every mega-church in the world would try to buy it. Perhaps you meant to type the available free domain christian.heliohost.org? If so you can change your main domain with this link: https://www.heliohost.org/classic/support/scripts/domain

Unarchived.

See https://www.helionet.org/index/topic/41276-hh139881-migrate-or-delete/?p=179522

You're on Tommy now. Thanks for the donation. Also I wanted to let you know that since you've mentioned wordpress a few times now, you need to keep an extra close eye on your account load https://tommy.heliohost.org:2083/frontend/paper_lantern/load/index.live.php Try to keep both of those bars low. Wordpress causes massive load compared to any other software you could install even if you hardly get any traffic.

See https://www.helionet.org/index/topic/41276-hh139881-migrate-or-delete/?p=179515

See https://www.helionet.org/index/topic/41276-hh139881-migrate-or-delete/?p=179515

Have you tried deleting your account here http://www.heliohost.org/classic/support/scripts/delete Be sure you use your username, kiki, not your email address. Also people have a tendency to press submit twice on that form so the second click results in an error message saying that there is no active account. If you submit your account for deletion properly your domain will start to show an inactive page. This is normal, and if you renew your account at this point it will cancel the deletion. Also, if your intent is to move to Tommy did you know an admin can move your account for you so you don't have to delete and resignup for as little as a $1 USD donation? If you're interested in that go to https://www.heliohost.org/donate/ and choose any of the ways to donate there, and let us know your transaction ID. Then an admin will move your existing account and all of its settings to Tommy.

I wonder if it was /tmp being full that was preventing logins too? If so that has been fixed.

I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-11-05. Let us know if there is anything else we can help you with. Thank you so much for your donation!

Johnny's /tmp has been cleaned out, and the 2 users that used up 1 GB each have been suspended.

Does this help https://github.com/guzzle/guzzle/issues/2617 ? Curl hasn't been updated on Tommy, so it's not that.

Can you log in at https://johnny.heliohost.org:2083/ ? Since you're on Johnny your server experiences a lot more load spikes than the other servers. If the load is too high the login times out which can cause an "Invalid Login" message even though you have the right password.

Unblocked. If you log in at https://www.heliohost.org/login/ that won't happen again.

I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-03-05. Let us know if there is anything else we can help you with. Thank you so much for your donation!

The NS records ns1.heliohost.org and ns2.heliohost.org are correct. The reason you're seeing the "unusual redirect" as you call it is because you had ns1.heliohost.org saved as an A record in name.com dns system. This is incorrect, but now that you've switched to our nameservers it should fix itself in time. DNS servers utilize caching to reduce load and increase speed. This means that a DNS server can keep sending out the old information sometimes as long as 48 hours after you change your NS records. The only solution is to be patient and wait for the old cached information to expire. You can check that link I posted above to see if any of those dns servers have the old info cached still. When they all say ns1.heliohost.org and ns2.heliohost.org instead of name.com you're good to go.

Did you change your nameservers recently? I'm seeing some DNS servers in the world showing the wrong settings. https://dnschecker.org/#NS/pinbank.live

If you need that much memory we recommend getting a VPS so you'll have the whole server to yourself. https://www.heliohost.org/vps/

Unarchived.

Yes, creating an account on Tommy grants you 1000 MB of hosting server space on our best server. You might also be interested in increasing your server space from 1000 MB up to as much as 5000 MB. We're currently running a fundraiser, and you can increase your storage space by donating to that if you want. If you make a donation at the link below let us know and I'll send you an invite to Tommy that you can use any time of the day, even if the server is full for the day, to create your Tommy account, and give you the storage space increase as well. https://charity.gofundme.com/o/en/campaign/2020-server-improvements?utm_source=helionet&utm_medium=meter&utm_campaign=2020gofundme

Wow, the last time you logged in was in 2018. Welcome back. Unarchived.