Krydos

Unarchived.

Please post the following information: Your cPanel usernameYour main domainThe server that you are onThe version of PHP that you're using

I have tested Phppgadmin on my Tommy account and it works for me so it looks like this is only affecting your account. Sometimes the postgres password and the cpanel password get out of sync and it can cause this issue. If this is what is happening you can fix it by going to https://tommy.heliohost.org:2083/frontend/paper_lantern/passwd/index.html and change your cpanel password to something else. Let us know if that doesn't fix it.

Your domain is working for me. It's just a blank directory listing. To get started upload an index file to /home/cplopez/public_html/ and then go to your domain in your browser to view it.

There's 2 ways to move your account to Tommy. Option #1 Move for free: 1. You have to backup your account https://johnny.heliohost.org:2083/frontend/paper_lantern/backup/index.html 2. Delete your account http://www.heliohost.org/classic/support/scripts/delete 3. Resignup for Tommy https://www.heliohost.org/signup/ 4. Restore your backup. Obviously step 3 can take a while. You need to at least wait until midnight UTC when free Tommy signups open, and then hope you're fast enough to get a free account. They usually fill in 10 seconds or less each day on Tommy. If you miss the window you have to wait until the next day. Some people have to try for several days in a row to get a free account. Personally I had to stay up until 2am for three nights in a row to get my production account because I wasn't fast enough the first two days. Option #2 Donate to move: 1. Donate $1 USD or more with any of the methods listed at https://www.heliohost.org/donate/ 2. Reply to this email with your transaction ID. 3. An admin will move your account for you and you don't have to delete and resignup.

There you go https://krydos2.heliohost.org/73/phpinfo.php

Remote access enabled.

Your storage has been increased to the maximum 5000 MB, and you don't need to log in to cpanel to keep your account active until 2021-01-30. Thanks again.

Your storage space has been increased to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-01-30. Thanks for the donation.

Your username is gallery1 now, or you can log in with the email address.

Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.

Your storage has been increased by 2000 MB to 3000 MB, and you don't need to log in to cpanel until 2020-11-30 to keep your account active. Thanks for the donation.

You only need to post once. Merged all your duplicate threads.

Awesome, I'm glad you got it figured out, and thanks for sharing your solution. I'm sure people will find it useful when they try to do the same and search these forums.

Unarchived.

Unarchived.

I have increased your storage by 4000 MB up to 5000 MB, and you don't need to log in to cpanel until 2021-01-30 to keep your account active. Thanks for the donation.

Your storage has been increased by 2000 MB up to 3000 MB, and you don't need to log in to cpanel until 2020-12-30 to keep your account active. Thanks for the donation!

Your storage has been increased by 3000 MB up to 5000 MB, and you don't need to log in until 2020-12-30 to keep your account active. Thanks for the donation!

During the donation process you can provide an email address. We're able to see that email address and if it matches an account in our system we can automatically provide the thank you gifts to that account based on the donation amount made from that email address. You can also just make the donation and then tell us the email address that you donated with.

The oldest PHP version we support on our shared hosting is 5.4. PHP 5.2 reached end of life 9 years and 8 months ago. If you really need to use PHP 5.2 still you'll need to purchase a VPS https://www.heliohost.org/vps/ and install PHP 5.2 from source. EDIT: I read about your eregi() error and it looks like it should work in PHP 5.6 or older. The default on Johnny is 7.2, but you can change to 5.6, 5.5, or 5.4 in cpanel Multi PHP button.

Your index.php was 646 permissions. When I changed it to 644 it works now.

Your storage has been increased 3000 MB to a total of 5000 MB, and you don't need to log in to cpanel until 2020-12-29 to keep your account active. Thanks for the donation.

It looks like you submitted your email address, but haven't selected your server, or username, or password, or agreed to the terms, etc. All of the servers are full right now, but if you click the validation link in that email at midnight UTC that is when free signups reset for the day. Unfortunately our service is much more popular than we have capacity on our servers so we have to limit the number of free accounts created each day. Tommy usually fills in less than 10 seconds, Ricky usually lasts 5 mins to an hour, and Johnny usually stays open for at least an hour. The number of free accounts we give out each day varies based on the load of the servers, and how many people abandon their accounts over the previous day. If you don't want to signup at exactly midnight UTC, and you want to skip the hassle of trying to get a free account we do offer another option. Donors are allowed to create an account at any time of the day on our best server Tommy, even if he's full for the day. All that is required is a donation of $1 USD or more at https://www.heliohost.org/tommy/ and a special invitation link will be automatically emailed to you usually within 10 minutes. If it's been a few hours and you still haven't seen the email let us know and we can resend it manually too.

Your storage space has been increased to 5000 MB, and you don't need to log in to cpanel to keep your account active until 2021-02-28. Thanks for the donation.