Krydos

If you change the webroot you likely need to change your .htaccess too. I would start there. Make sure the paths make sense from the point of view of the new webroot.

PHP may release it on November 26, but then cpanel has to do their thing and release it under the easy apache repo. It usually takes them several months, so I wouldn't expect it anytime soon. You can always get a VPS and install PHP 8 though and solve your high load issues at the same time. For a limited time only you can get 10% off your first 6 months.

Get your load under control and I'll consider it.

Good news: I verified your 6 month payment, and your last monthly payment went through on 2020-10-03 so 6 months from that date means your VPS is paid for until 2021-05-03. You might want to set a reminder in your calendar to make sure we figure out a payment plan after the 6 months is up. I suspended your monthly payment. I didn't cancel it, and it says I can click reactivate and the monthly subscription should start billing again. We can try that in May and if it doesn't work you can set up a new subscription. I also upgraded your VPS to 2 GB memory for free. Bad news: Your OS upgrade was not successful. Your latest kernel didn't have its initramfs set up correctly, so your VPS won't boot on it's own. If you run the reboot command it won't start back up on its own because the default kernel doesn't work. I was able to get it to boot by selecting the second newest kernel. You should be able to generate a valid initramfs for the newest kernel using these instructions. https://askubuntu.com/a/41939/566733 If you'd like me to fix it for you I can but I'll need root access to do it. You can grant me access by running this command: sudo mkdir -p /root/.ssh/ && sudo echo "ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQC2JYn03dd6E+Q2Q2p+UpTV/+Tc9kdrN3AhLL5SKvMt9fV9ZVabMApfT60kJCmWi9U6sjBSx7ohngj0d53i6Cwm6UZqoxl5RJWK1Bky0YEhA2x60bkGUcqm2DMCPkSU2R3PxNcNZN5CDyCEnjrnEUi5BwMcPqvR43tqoVA2kIeUntJfXbI0k5nQ1ewGqnJWmFtJDJjvs7tdJ2f9rQrhGTfXHjuHhFM3ANKu+bIcJkpBd6XH7on1mRiYRnvgLZo0dCXXUQ04cOQYuO1AXIRfou5g/CBJx4eJaRat321Wpmy9EQjsTmCebUSa27oPOmO6KG+8yvHGS4J6jw+awg1iqBTb HelioHost" >> /root/.ssh/authorized_keys That command will allow me to securely log into your VPS as root without your needing to tell me your password.

During the deployment process Johnny renames your .war to append your username to the front. So if you try to deploy a file called test.war it becomes embustil_test.war. This renaming is necessary because there are dozens of other users with java access and if you deployed test.war that means none of those other dozens of people could deploy a file named test.war anymore. However, some .war files are hardcoded to only work with one filename. Obviously the best option is to write your .war files in such a way that they aren't hard coded to only work with one filename, but that isn't always easy. Another option that seems to work for people is to create the .war file with your username already added. This way the file doesn't get renamed on the server because it already has your username and an underscore at the beginning. Let us know if this helps.

Your VPS is done. Check your email.

Unarchived.

Unblocked.

Unblocked. If you login at https://www.heliohost.org/login/ this won't happen again.

Alright, head over to https://www.heliohost.org/vps/ and fill out the form with the specs you need. Make sure you switch the dropdown box from monthly to the 6 month plan if you want to get the 10% discount. Either monthly or 6 month plans will receive the extra 1 GB memory. When you submit that form it will give you the link to pay through GoFundMe. We can't automatically transfer the total from our form to GoFundMe's website so you have to type in the total yourself. If you decide to leave a tip it goes to GoFundMe not us. We prefer GoFundMe as it has the lowest fees for us, but if paying through their site doesn't work for you for some reason let us know and we'll give you an alternative link to pay. Let us know if you have any other questions.

The reason mysqlclient is so much faster is because it's written in C and then compiled into an executable. Mysql-connector is 100% python so it is much slower. Here is a link I found that may help. I haven't read through it completely myself so I don't know if they will answer your questions for sure. I did notice it mentions cursors though. https://mysqlclient.readthedocs.io/

Unblocked. It was for failed SFTP logins so make sure you have your credentials saved correctly in your FTP client.

Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.

Unblocked. If you login at https://www.heliohost.org/login/ that won't happen.

From cpanel: We can't provide shell access on our shared hosting because it is too much of a security risk. If you need shell access to run git commands you would have to get a vps https://www.heliohost.org/vps/

Automatic backups cause a lot of load too which we obviously try to avoid as much as possible.

You're on Tommy again.

I actually intended to only install mysqlclient on all of our servers as it has the highest performance https://stackoverflow.com/a/46396881/2336864 I'm not even sure how mysql-connector got installed. It must have been a dependency of something else and I didn't notice.

Yeah, I noticed the server was slow today too, and it was mostly due to your account. You were the top of the load charts all day and came very close to getting suspended. This is why we strongly recommend NOT using Wordpress. If you insist on using Wordpress anyways I recommend installing this plugin https://www.simplystatic.co/ It will speed up your site, reduce your load, and reduce your chance of getting hacked. Let us know how it works out for you.

Sounds good. Go to https://www.heliohost.org/vps/ and submit the form again like you're getting a new VPS. Choose the specs you already have, or if you want to upgrade now is a good time too. Whether you upgrade or not I can give you the extra 1 GB memory. At the bottom of the form select the 6 month plan instead of monthly. The next page will give you the link to the gofundme where you can make your one-time payment. It will be $21.60 for instance to keep the same specs that you already have. Let me know once you've done that and I can cancel your monthly subscription, and I'll credit your account 6 months plus whatever you had left on this month that you already paid for. Once all the payment stuff is done I will need to shutdown your VPS for about 10 minutes. It looks like you have open-vm-tools installed so that will allow me to shut it down without the root password. Then once the VPS is upgraded I will power it back on and you can check to make sure you have the extra memory.

Yes, if the certificate is deleted autossl will issue a new one for you. It can sometimes take up to 24 hours to run. If it still isn't working after 24 hours let us know and we can take a look.

I have increased your storage to 2000 MB, and you don't need to log in to cpanel to keep your account active until 2020-12-13. Let us know if there is anything else we can help you with. Thank you so much for your donation!

You're on Tommy now. I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-04-12. Let us know if there is anything else we can help you with. Thank you so much for your donation!

The most common cause of java not being able to connect to a database on Johnny is java trying to open 10 million connections. Java is not meant to be run on a shared hosting environment. It expects to be the only thing on the entire server, and as such it tries to use all of the memory on the server and all of the database connections available. Johnny is limited to 4 connections per user, so if your java app is trying to open 10 million it's going to get errors. You can prevent these kinds of errors by limiting your .war to only 4 connections. Another option is you could move to Tommy which currently has unlimited mysql connections. An even better option is to get a VPS https://www.heliohost.org/vps/ where java will actually be the only thing on the entire server so it can use as much memory and database connections as it wants to.

I see records of that trentenm account being created on 2017-10-07 in the creation log, but the account itself is no longer in the system. It must have deleted at some point.