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Posts
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Everything posted by Krydos
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Which version of php are you using?
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Unblocked.
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Remote access enabled.
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[Solved] Procrastination and Confusion: DNS Issues
Krydos replied to xohmz's topic in Customer Service
You didn't do anything wrong. That error just means your old account wasn't fully deleted yet. Try adding your domain as an alias now. -
I actually tested FTPS on all three servers and it worked for me. Here is an example Filezilla settings that works on Tommy. The first time you connect it will do a pop up with the certificate information, but you just review that and accept it and it works.
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[Solved] Use HelioHost as a backup email server
Krydos replied to MauroF's topic in Customer Service
Changing the main domain is the only way to get around the nameserver requirement. It wouldn't be "dirty" if you wouldn't refuse to change your nameservers (even for 30 seconds). If you did change your nameservers you could add the domain as an alias or an addon domain. Yes, we know the old classic website doesn't have SSL. It's so old that if we try to add SSL it breaks it completely. I need to rewrite a couple of the old pages, such as the main domain change script, on the new website format before we can retire the old site completely. -
Please post the following information: Your cPanel username Your main domain The server that you are on
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[Solved] Use HelioHost as a backup email server
Krydos replied to MauroF's topic in Customer Service
You're getting that error because foti.eu isn't hosted on our server. You can fix that without updating your nameservers by changing your main domain to foti.eu. https://www.heliohost.org/classic/support/scripts/domain -
[Solved] Remote PostgreSQL Access (through Node.js)
Krydos replied to lis18's topic in Escalated Requests
You're on Johnny so you can't use node hosted on that server, but if you moved to Tommy you could follow this guide to get started with node: https://wiki.helionet.org/Node.js Remote access enabled. -
You're on Tommy now. If you see a 404 error or a Johnny queued page please flush your os dns records, and clear your browser cache. Thanks for the donation. We really appreciate it.
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Moving...
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The limit is actually 50 per day, not 100. In order to raise the limit you have to provide us with some additional information to make sure the emails you're sending aren't considered spam by us. A full example of an email you would send.Where do you get your email addresses from?How do your email addresses consent to being sent email from you?How do your email addresses unsubscribe to your emails?Do you share or sell or otherwise distribute the collected email addresses with anyone else?
- 6 replies
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- email marketing
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(and 2 more)
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Yeah, the servers used to run on PDT/PST time because that is where they are physically located, but it makes more sense with our global community of users to have the servers set to UTC which has the added benefit of not changing for daylight savings twice a year.
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You're on Tommy now, and your storage space has been doubled.
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Moving...
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Done. You should now be able to log in and your website should start working within 2 hours.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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The IP will always give the queued page because there are thousands of other websites on that same shared IP. You have to go to your domain to see your website.
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Remote access kindly enabled.
- 4 replies
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- postgres
- remote access
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Your invite was sent to w************d@outlook.com.br because that is the email address we had on file for the Tommy account ryderm when Tommy went offline. I have resent the invite.
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What is your transaction ID?
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Remote access enabled.
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[Solved] Remote access to PostgreSQL database
Krydos replied to gabfam's topic in Escalated Requests
Remote access enabled.