Krydos

The MX records have been set but they won't have any effect on anything until you set your NS records as Wolstech said already.

Fixed. It wasn't working because of the recent DDoS. okno.heliohost.us = public_html irishhaiku.com = irishhaiku.com shamrockhaiku.com = public_html/shamrockhaiku.com On cPanel everything had to be inside public_html, but Plesk doesn't have that requirement and by default the domain name is the directory name.

The requested domain has been added to your account.

Done.

This is already done.

PostGIS extension created.

Remote access enabled.

Added.

Perhaps this will help? https://stackoverflow.com/questions/55161907/node-js-wont-load-lets-encrypt-certificates

What is your username?

Like we mentioned in our most recent news post https://helionet.org/index/topic/56559-recent-short-downtimes/ Tommy, the server you're on, is being targeted by occasional DDoS attacks. Each time an attack happens we have to move the accounts to a different IP address. It can take a few hours to move thousands of accounts to another IP though.

You will be moved to a new IP some time in the next few hours. It takes time to move thousands of accounts to a new IP.

You'll be moved to a new IP in the next few hours. Changing the IP of thousands of accounts takes quite a while.

The storage space has been fixed, and the main domain has been changed. As you can see in this news post We have been moving accounts around between IPs so your domain is offline currently, but since you use our nameservers your A record will be updated automatically and your website will come online shortly.

As most of you already know, over the last couple weeks we've been seeing short bursts of DDoS attacks against one of the websites on Tommy. Our ISP is usually pretty quick to block the traffic, but until the targeted IP is blocked there can be some downtime for our main website, our forum, Johnny, and VPS plans. We've been moving accounts around to try to determine which website on Tommy is being targeted, but since there's almost 8,000 domains it can take a while. If you're on Tommy your account will be moved to an IP that is not being targeted currently. If you're using ns1.heliohost.org and ns2.heliohost.org your DNS records will be updated automatically, but if you're using external DNS, such as Cloudflare, your website will remain offline until the DDoS ends, or until you update your A record manually. Let us know if you have any questions.

This user has been banned. First they tried to send us $0.01 for a Tommy account, and when that obviously didn't work they reported us to PayPal for fraud. Then they donated $1.00 and got a Tommy account and reported us to PayPal again for fraud. I've refunded their $1.01, deleted their Tommy account, and they are no longer welcome here.

No, that one only went to you.

Perhaps if you describe your projects a little more we can give you a more accurate answer, but yes you can use HelioHost in a "professional way" for your "personal work". That's fairly vague though so we can't determine if your projects or profession violate our terms of service unless you let us know what you will be doing with your account.

Yeah, that's really weird. The email system was in the middle of sending that email when the DDoS started and it managed to lock it up for 4 days. We've been using this same email system with very few changes since July 2016 and it's never done that before.

That was my fault. No one has ever requested account deletion before and I assumed the X button was the button to delete your account. Just a confusing UI and I didn't read it thoroughly. Your account has been deleted.

Added.

The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009

By default remote PostgreSQL access is enabled for IPv4 traffic only. Instead of using a host like "oolite.helioho.st" use the host "65.19.141.67" and that error should go away. Let us know if you need further assistance.

The email system locked up for a few days due to the last DDoS. A password reset link has already been sent to you.

A password reset link has been emailed to you.