Krydos

Does it need a redis server?

What are you planning on using channels-redis for?

I was able to get some better logs for you. Here is what is happening: Heliohost rules! Bot() wut Traceback (most recent call last): File "/usr/local/python3.10/lib/python3.10/site-packages/anyio/_core/_sockets.py", line 186, in connect_tcp addr_obj = ip_address(remote_host) File "/usr/local/python3.10/lib/python3.10/ipaddress.py", line 54, in ip_address raise ValueError(f'{address!r} does not appear to be an IPv4 or IPv6 address') ValueError: 'api.telegram.org' does not appear to be an IPv4 or IPv6 address Maybe you could try connecting to 149.154.167.220 directly which is the IPv4 for api.telegram.org since it seems like it's expecting an IPv4 or IPv6 not a domain name.

# /usr/local/python3.10/bin/pip3.10 install kindly daphne Collecting kindly Downloading kindly-0.2.0-py3-none-any.whl.metadata (986 bytes) Collecting daphne Downloading daphne-4.1.0-py3-none-any.whl.metadata (6.5 kB) I figured it would cause an error because I always install Python modules in the normal way, but it turns out you can kindly install Python modules. # /usr/local/python3.10/bin/pip3.10 install tz_detect ERROR: Could not find a version that satisfies the requirement tz_detect (from versions: none) ERROR: No matching distribution found for tz_detect # /usr/local/python3.10/bin/pip3.10 install corsheaders ERROR: Could not find a version that satisfies the requirement corsheaders (from versions: none) ERROR: No matching distribution found for corsheaders There is no module called tz_detect or corsheaders though. The rest were installed. You can see the current list of installed Python 3.10 modules and their versions at https://krydos2.heliohost.org/pyinfo/info3.10.py

Installed. You can see the list of currently installed modules and their versions on Tommy's Python 3.10 at https://krydos.heliohost.org/pyinfo/info3.10.py

I wrote the wording for the inactivity immunity during the fundraiser, and all of the admins reviewed it before we published, and none of us even considered that someone would assume that they would only need to login once every 4 months from then on. If we offer inactivity immunity as a thank you gift in a future fundraiser we will be very careful to explain what we mean so no one else gets the wrong idea like you did. Though in our defense we've had hundreds of people donate for inactivity immunity and, if I recall correctly, only one other person came to the same conclusion as you. Sorry for not being clear enough the first time. We're not lawyers so we don't speak airtight legal jargon. We're just normal people who love to volunteer our time to make the world a better place.

Python 2.7, Python 3.6, or Python 3.10?

We don't have an automated way to move people between servers yet, but if you want I can make a full backup for you and send you a Johnny invite so you can recreate your account on Johnny. Let us know if you'd like to proceed.

Your account is already active, but for future reference if your account goes inactive you can reactivate it yourself at https://heliohost.org/renew/ Also, keep in mind that the renew process isn't instantaneous and can take anywhere from 30 seconds to 60 minutes depending on how big your account is, how high the server load is, how many tasks there are ahead of you, how long your account has been inactive for, and dozens of other variables. For instance, you posted this topic 3 minutes before your account reactivated itself so you just need to be a little more patient. Also, it may be useful for you to know that if you can't login now that your account is active, you can reset your password at https://heliohost.org/reset/ Let us know if you need help with anything else.

For our reference, here is where this user canceled their subscription on 2024-02-01 prior to being billed again on 2024-02-11 https://helionet.org/index/topic/58913-solved-cancel-my-subscription/?do=findComment&comment=261069

Sorry about that. It was my fault. Since you upgraded your VPS you ended up with 2 active subscriptions somehow, and I only canceled one of them, but the second one charged you again. I've given you a full refund. Thanks for letting know about the error in our billing system, and thanks again for using our VPS service.

The DNS records have been set.

Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.10 at https://krydos.heliohost.org/pyinfo/info3.10.py

If you need support please post on the forums https://helionet.org or through chat at https://heliohost.org/chat I'm not going to edit every single email you send us.

Remote access enabled. host=65.19.141.77 port=5432 username=mcstar1982_panPacjentAppUser dbname=mcstar1982_panPacjentDB password=<set in Plesk>

Added.

Done. I also made a backup before I changed anything so in case any of your files got lost you can download the full backup from https://heliohost.org/backup/

Password resets are now available without admin assistance through the website at https://heliohost.org/reset/ If you forget the password for your Johnny, Tommy, or VPS account this site should allow you to set a new password after verifying your email address. For the last few years any password reset had to be emailed manually by an admin, which was a lot of work for us, and a hassle for our users. Let us know if you run into any errors while resetting your password.

I had some more free time, so I took another look at this to try to figure out what you were talking about. It looks like the email address you sent this from is actually hosted on Tommy on an account with a Hotmail email address. There were 3 support emails from that Hotmail address so I removed the name, ip address, and Hotmail email address from them. You can see them at the following links: https://helionet.org/index/topic/58811-hh969461-fw-email-limit/ https://helionet.org/index/topic/58812-hh362247-fw-fw-email-limit/ https://helionet.org/index/topic/58837-hh117102-fw-email-limit/ Let us know if we missed anything.

You can send 1 email to 1 person and if they click the "report this email as spam" button then it is spam, and you are in violation of our terms of service. If this happens your account will be suspended with no second chance.

Since it's been 9 days with no response I went ahead and canceled both subscriptions so you won't get charged again for either. VPS9 will send you an email asking if you want to renew on 2024-02-19. If you ignore that email it will be shutdown on 2024-02-20, and then deleted on 2024-03-20. VPS85 will send you an email asking if you want to renew on 2024-02-24. If you ignore that email it will be shutdown on 2024-02-25, and then deleted on 2024-03-25. Thanks for using our VPS service.

Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files. If you need to send an image or file, please provide a link instead of attaching it directly to the email. Please resend your request without images or attachments, or post on our forums for assistance.

Your subscription has been canceled, and you won't be charged again. Thanks for using our VPS service.

Your subscription has been canceled, and you won't get billed again. Thank you for using our VPS service.

As far as I can tell this email address has never created an account with us, posted any previous tickets on the forum, posted your name, and you obviously didn't send this from a Hotmail address so we have no idea what you're talking about there either.