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HelioHost is raising funds to purchase a new server! https://donorbox.org/rebirth-of-stevie In 2005, Ashoat, who was 14 years old at the time, came up with the ridiculous idea of giving away web hosting for free. He purchased the domain heliohost.org and a reseller plan, but it wasn't too long before there were so many people wanting to host their website for free on HelioHost that Ashoat had to buy a server to support them all. He named that first server Stevie. HelioHost now has several more servers, but Stevie is special because he was the first. We used that server as long as we could, but it eventually became too old to do anything useful anymore, so we unplugged it. We are going to hand poor old Stevie over to the recyclers soon, but that doesn't have to be the end for him... 2025 is HelioHost's 20-year anniversary, and what better way to celebrate this milestone than by reflecting on where we came from, and taking the next step towards where we are going. We can keep the spirit of Stevie alive to carry on his purpose even after his metal, copper, and silicon have all been melted down, by raising funds for a new server and naming it Stevie. Summary of thank you gifts (see fundraiser for details): $5 = +1000 MB on existing Morty, Tommy, or Johnny account. $10 = +2000 MB (to a max of 7000 MB) on an existing Morty, Tommy, or Johnny account. $15 = +3000 MB (to a max of 7000 MB) on an existing Morty, Tommy, or Johnny account. $20 = +4000 MB (to a max of 7000 MB) on an existing Morty, Tommy, or Johnny account. $25 = +5000 MB (to a max of 7000 MB) on an existing Morty, Tommy, or Johnny account. $30 = +6000 MB (to a max of 7000 MB) on an existing Morty, Tommy, or Johnny account. $35 = Early beta access to new Java and JSP hosting server before it is publicly available. $40 = +1000 MB on existing Morty, Tommy, or Johnny account, plus early beta access to new Java server. $45 = +2000 MB (to a max of 7000 MB) on an existing Morty, Tommy, or Johnny account, plus early beta access to new Java server. $50 = +3000 MB (to a max of 7000 MB) on an existing Morty, Tommy, or Johnny account, plus early beta access to new Java server. $55 = +4000 MB (to a max of 7000 MB) on an existing Morty, Tommy, or Johnny account, plus early beta access to new Java server. $60 = +5000 MB (to a max of 7000 MB) on an existing Morty, Tommy, or Johnny account, plus early beta access to new Java server. $65+ = +6000 MB (to a max of 7000 MB) on an existing Morty, Tommy, or Johnny account, plus early beta access to new Java server. Please don't let Stevie be forgotten. It will only take you a minute to give us a gift to help us achieve this goal. The money you donate is tax-deductible, and any amount big or small helps get us a step closer. Thank you so much!

After about 5 years of using GitBook for our wiki we've decided it is time to move on. We are now using a self-hosted MediaWiki site. The wiki is located at the same URL as it has always been https://wiki.helionet.org but since we just changed the DNS you may continue to see the old GitBook site for up to 4 hours. Let us know if you're interested in editing the wiki and we can create an account for you. Eventually we will offer a self-service way to create wiki accounts and reset wiki passwords, but for now we just want to get the new wiki launched so we don't have to keep two wikis up to date at the same time. We would love to hear any feedback you have on our new wiki.

The Morty server has finally been released for new account signups! If you don't already have an account and want to try out our fastest server, head on over to https://heliohost.org/morty/ to signup. If you already have an account on Johnny or Tommy you can move your existing account to Morty at https://heliohost.org/dashboard/move instead. Only the Morty prepay option is available currently, but we will be releasing the Morty subscription option as well soon. With the prepay option you can make a one-time deposit to increase your Morty balance, and then each day that goes by reduces that balance by $0.0329 as long as you stay under 100 GB memory and 10k CPU usage. If you go over those limits you will be charged for the overage instead of suspended. The overage fee is $0.0005 per 1 GB memory usage and $0.005 per 1k CPU usage. The main advantage of the Morty prepay plan is you can save 16% to 21% over the cost of the subscription plan. With the subscription option, your first month is $1, and then you are charged for any overages at the start of the next month. If you stay under 100 GB memory and 10k CPU every single day you will be charged $1 every month until you cancel. If you exceed those limits you will be charged the same $0.0005 per 1 GB memory usage and $0.005 per 1k CPU on the next month's bill. The main advantage of the Morty subscription plan is you don't have to worry about forgetting to make one-time payments to increase your balance. You can just set it and forget it and your website will stay online as long as the payment continues to go through. Let us know if you have any feedback or questions about our new flagship server.

Glad to see its working for you now. Please let us know if you need anything else.

it's working for me, but other visitors may see the old host untill it fully propagates.

it seems your domain's DNS is still propagating. this can take between 24 to 48 hours after changing the nameservers.

We added that domain to your account for you yesterday, in this thread and by changing your registrar config to point to the HelioHost nameservers (ns1.heliohost.org and ns2.heliohost.org) that's all you need to do to host the site with us. In fact when I check that site now, I see the default contents, so if you login to Plesk you should see a folder for the domain inside your home directory. I'm not sure what else you mean about needing DNS set up. Do you mean you want SPF, DKIM, and DMARC records set up for email, like we say we can do for you on this page? Please could you give us a little more information about what you need done, and we'll be happy to try to help.

Thank you both! @wolstech you're correct, of course. Derp on my part I've set up the Cloudflare NS and records successfully and all seems to be working. Ty for the link, @KazVee! Thread can be solved

Hello! There's currently no option for private support of any kind. There's been discussions about offering private support, but if it is implemented, private support will likely be a paid service since it ties up an admin's time and prevents other users from assisting. There is currently no ETA on if or when private support may be offered. When users need to provide details they don't want kept public on the forum forever, I've seen them go back and edit the info out of their posts, once the admins have used it to make whatever changes are needed. Maybe this would work for you as an alternative to waiting for private paid support to be implemented? As for your Cloudflare question, we have a guide here on using CF to manage DNS: https://wiki.helionet.org/Cloudflare_DNS_Records I can't comment if it's easier or not, but I've noticed a few users who were new to DNS management and able to use CF without any problems. It seems pretty straightforward to set up and I believe CF have good help documents if you get stuck. Edit: I didn't see Wolstech had already replied before I typed this up 😄 I'll leave it in case the links are still helpful.

Actually, yes they are supposed to be public (and will be once set anyway). That's the whole point of DNS. Just post them here and we can set them for you. Anybody can get MX and TXT DNS records for a domain with on a PC with built-in tools. For example: C:\Users\owner>nslookup Default Server: dns.google Address: 8.8.8.8 > set type=mx > heliohost.org Server: dns.google Address: 8.8.8.8 Non-authoritative answer: heliohost.org MX preference = 5, mail exchanger = alt2.aspmx.l.google.com heliohost.org MX preference = 10, mail exchanger = alt4.aspmx.l.google.com heliohost.org MX preference = 5, mail exchanger = alt1.aspmx.l.google.com heliohost.org MX preference = 1, mail exchanger = aspmx.l.google.com heliohost.org MX preference = 10, mail exchanger = alt3.aspmx.l.google.com > set type=txt > heliohost.org Server: dns.google Address: 8.8.8.8 Non-authoritative answer: heliohost.org text = "v=spf1 ip4:65.19.141.66 ip6:2001:470:1:1ee::3 ip4:65.19.154.94 ip6:2001:470:1:1ee::3004 ip4:65.19.154.90 ip6:2001:470:1:1ee::1002 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 include:_spf.google.com ~all" heliohost.org text = "google-site-verification=mo1pGBIXOuRiTsVqVPGUm6WLnCQhls29rcjFMmshLp0" heliohost.org text = "stripe-verification=4aa7dac6028e4ad35b65b7a9831dceaebe133f364a75a3302586af4e5eb96b65" >

All set! thanks!

Subdomain added. It may take up to two hours to take effect.

Domain added. it can take up to 2 hours to start working.

I already changed your email address back to the one you created your account with before I even posted that.

59 MB of content and 950 MB of backups... If you set up automated backups, and never delete any of them, they eventually fill your entire account. We recommend downloading them and deleting them from the server. Can you login now?

The score changes for me too when I check the report link you shared. I saw it at 9/10 and then I refreshed the page and it went to 7/10. I don't know why it's happening but figured I'd pop a note here so you know it's not only you seeing this happen! It seems the content of the email message you sent was basically just "testing", and this can cause a lower score because of the message contents. You should have better luck getting 10/10 with a message that looks real. If you send out a regular newsletter or something, then try using some text from one of those. It doesn't have to be a long message, I think I've gotten 10s with just a quick pretend "reminder of tomorrow night's shopping plans and a list of items to buy" or something like that, that looks like a genuine non-test email. I can't remember the limit per day that we can use the mail-tester site, but I remember I got limited because I tried too often, so my suggestion would be to wait for more help with that -3 section first, and then if you're asked to send another test email, make sure it has a real-looking message inside it as well.

An administrator can certainly do this for you. I've escalated your request so they can help you out.

I'm glad to help KazVee, i always try to do good things to and for the peoples. But as i say, if i would not have good peoples with good intentions for me; i would not be able to have and do great good things. As i say to give good things to peoples, and leave good footprints into peoples lives.

There is also an RSS feed available for the news section of this forum. you can find the button at the bottom of the pages.

thanks

Unfortunately if Paypal and Crypto are not available, we currently cannot offer paid services in your country (we have this issue with a few other countries too, notably India, which does work but requires jumping through a bunch of hoops to pay due to their weird banking regulations). There has been some discussion around us using Stripe as another payment processor so we can take credit cards without using Paypal, but that's still in its early stages and there's no estimate as to when (if ever) that will be available. The contents of ~/award-sci.helioho.st/mag have been deleted, database devashraf_wp603 has been dropped, and you've been unsuspended.

I've escalated this request so a root admin can delete the files and database you mentioned to get you back under the account limit again. Once they've done so, they'll update this thread to let you know.

If you want to use our nameservers they are actually ns1.heliohost.org and ns2.heliohost.org, not heliohost.us. On VPS we recommend using external DNS servers such as Cloudflare or your registrar's DNS system. The reason why is because if you need to make a change to your DNS records you can do so on your own without making a support request. If you use our nameservers there isn't currently a way for you to edit your own DNS records so an admin would have to do it for you. We don't mind helping you out with DNS changes, but you seem like an extremely impatient person so you might appreciate instant changes that you can do yourself rather than waiting up to 24 hours for a HelioHost admin to help you.

Were you able to login to SSH before Hestia was installed?

Please doublecheck the nameservers you've used on your domain registrar's site to make sure you have entered the correct ones. The HelioHost nameservers are: ns1.heliohost.org and ns2.heliohost.org not 'helionet' as you mentioned in your message. I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/misc/clear-your-cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/tutorials/plesk/account-backups

No i can't. you will need to wait until Krydos is online to do it for you.

There is no hosting account under this username or email. i assume you were talking about your VPS, which has already been created and is currently active.

Good day, my username is alberto4. could you be so kind to add a domain? domain: anabecoaj.helioho.st thousand thanks😀

The Venus plan (and all the VPS plans) can easily handle 1 or many WordPress sites. All VPS plans come with unlimited bandwidth, which means there is no limit or cap on the total number of daily hits that your VPS websites can get. If your WP site on our VPS becomes very popular and you get a large amount of daily visitors, our VPS can handle that just fine. Of course, you will want to make sure you have anti-spam and anti-bot attack protection on your WP install, even on a VPS. You may be aware of the risk that comes with using WP on our shared hosting, since WP is bloated software and can often get attacked by bots (which then causes the account load to get too high, and results in account suspension). The same risk of bot attacks exists when WP is installed onto a VPS, but the difference is that if this happens on a VPS, the load does not impact our other users. We'd still recommend making sure you have WP security plugins installed, so that bots cannot repeatedly attack your VPS WordPress site and risk slowing it down for your website visitors. Please note that a VPS is basically a machine with an OS installed, so if you're not comfortable with the command line, you can request that we install a free dashboard onto the VPS for you when it is created. Popular free dashboards are Hestia and KeyHelp. Since you mention WordPress, Hestia offers a straightforward "one-click install" feature for WP (that you can read more about here), that may be helpful for you.

Thank's for the info KazVee. After looking at both, I would like Hestia installed then. Thanks

Never mind this. I am so sorry. Apparently my VPN preventing connection. All good now.

Francisco was in use already, but it was someone with zero forum posts and hadn't logged in since 2013 so you can have the username.

I've escalated your request to the root admins who can change your forum display name for you. 🙂

Hello. Can i have more storage for my account: pyepezc1 trans Id:7P107929C58750811 Thanks

Yeah, I've been way too busy, and there are a lot more higher priority things to work on than this. Since you are so persistent and a donor I went ahead and invested a few minutes on this. Here is what Hurricane Electric has to say about it: Here is the contact info for AS20857 https://ipinfo.io/AS20857 inet6num: 2a01:7c8::/29 netname: NL-SIGNET-20080129 country: NL org: ORG-SI6-RIPE admin-c: IPRO1-RIPE tech-c: SGNT1-RIPE abuse-c: TBA24-RIPE status: ALLOCATED-BY-RIR mnt-by: SIGNET-MNT mnt-by: RIPE-NCC-HM-MNT created: 2021-10-13T13:20:24Z last-modified: 2021-10-19T08:32:27Z source: RIPE abuse-email: abuse@transip.nl abuse-c: TBA24-RIPE abuse-org: ORG-SI6-RIPE organisation: ORG-SI6-RIPE org-name: Signet B.V. country: NL org-type: LIR address: Achtseweg Zuid 241 B address: 5651GW address: Eindhoven address: NETHERLANDS phone: +31885999999 e-mail: noc@signet.nl admin-c: AR22154-RIPE admin-c: SNaA1-RIPE admin-c: JS9938-RIPE admin-c: RB1994-RIPE admin-c: GB21737-RIPE abuse-c: SAD68-RIPE mnt-ref: RIPE-NCC-HM-MNT mnt-ref: SIGNET-MNT mnt-by: RIPE-NCC-HM-MNT mnt-by: SIGNET-MNT created: 2004-04-17T11:43:17Z last-modified: 2024-10-24T11:27:13Z source: RIPE role: TransIP B.V. Admin address: Vondellaan 47 address: 2332 AA Leiden address: NL remarks: ------------------------------------------------------- remarks: Network abuse reports: abuse@transip.nl remarks: NOC and contact details: https://www.transip.nl/contact/ remarks: ------------------------------------------------------- phone: +31 71 524 1919 e-mail: ripe@transip.net abuse-mailbox: abuse@transip.nl admin-c: SJ7309-RIPE tech-c: SJ7309-RIPE nic-hdl: IPRO1-RIPE notify: ripe_notify@transip.net mnt-by: TRANSIP-MNT created: 2003-05-10T09:33:07Z last-modified: 2023-09-07T09:15:01Z source: RIPE role: Signet B.V. Technical Role Account address: Signet B.V. address: Science Park Eindhoven 5218 address: 5692 EG Son address: The Netherlands phone: +31 40 7074907 phone: +31 40 7074909 abuse-mailbox: abuse@signet.nl admin-c: RB1994-RIPE admin-c: JS9938-RIPE admin-c: GB21737-RIPE tech-c: RB1994-RIPE tech-c: JS9938-RIPE tech-c: GB21737-RIPE e-mail: noc@signet.nl remarks: ========================================== remarks: Please send abuse mail to abuse@signet.nl, remarks: technical issues to noc@signet.nl and remarks: peering requests to peering@signet.nl. remarks: ========================================== nic-hdl: SGNT1-RIPE mnt-by: SIGNET-MNT created: 2014-04-03T08:32:01Z last-modified: 2024-06-03T11:09:43Z source: RIPE route6: 2a01:7c8::/32 descr: TransIP B.V. Amsterdam IPv6 network origin: AS20857 notify: ripe_notify@transip.net mnt-by: TRANSIP-MNT mnt-lower: TRANSIP-MNT mnt-routes: TRANSIP-MNT created: 2009-06-03T14:20:21Z last-modified: 2009-06-03T14:20:21Z source: RIPE

We're updating our Terms of Service. Our Terms explain what you can expect from us when using our services, and what we expect from you as a user of our services. You can find the updated Terms at the following URL: https://wiki.helionet.org/hosting/terms From here on out, we will email all of our users each time we make changes to the Terms of Service to give them plenty of time to review the changes and opt out of the changes if they wish to. What is changing: * We have been using slightly different Terms of Service for our shared hosting and VPS hosting for the last 6 years, but now we've unified them to make things easier to understand. * We have never allowed cryptocurrency mining on any of our hosting plans, but now we've added that information to the Terms of Service to make it easier to find. * We've never allowed children below the age of 13 to use our services, but it is now simpler to locate. * We have expanded our restriction on modifying game content to include preventing normal operation as well. * In addition, we've clarified the risks you assume by using our service, that you agree to not hold us liable for damages resulting from our service not working properly, and that we don't guarantee availability or uptime. * We have also made some minor changes to phrasing for clarity. What this means for you: Our Terms have been updated to reflect these changes and go into effect on January 17th, 2025. If you agree to these Terms, no further action is needed, and you can continue using our services as you always have. By continuing to use our websites or the services you receive after that date, you agree to the updated Terms.

Glad to see you got it working For others reading, mbo posted the full solution for running git deploy actions in his other topic on this issue: https://helionet.org/index/topic/63231-run-npm-script-in-git-deploy-actions/#comment-285227 Please let us know if you need anything else

Glad to hear you got it working and thanks for posting the solution! The information posted will be helpful to others if they ever want to do the same thing. Please let us know if you need anything else.

Python 3.10 doesn't exist on Johnny. Python 3.12 and Python 3.9 are available though. If you need Python 3.10 you would need to get a VPS https://heliohost.org/vps/

Krydos can do this for you

Readded. it may take up to 2 hours to start working.

Here is the final final solution Here is the detail 1. wget --header="TOKEN:secured_token" "http://mbo.helioho.st/cgi-bin/my_script_for_build.py" : this cgi script contains the commands that run "npm install" + "npm run build" 2. touch tmp/restart.txt : after "npm run build" I need to restart the Node JS application, according to Plesk documentation it can be done by creating a file named "restart.txt" in folder "tmp" 3. wget "http://mbo.helioho.st/api/version" : when creating the file "tmp/restart.txt" the server will restart after the next request, that's why I immediately send a request to my application in order it to restart immediately after my new build

Hi @wolstech thank you for the fix, it solves my issue. Before creating the post I tried to disable Plesk SSL redirect, I didn't know I had to wait 2 hours so it didn't work, but now everything is fine. Concerning your remark concerning the mime type, I pretty sure that it is not related to my problem because I had the issue for a cgi script that returns a response with text/plain mime type.

I paid for a transfer to Morty. I paid the $10 for the $12 of credit. I was looking to see what I could do to add credit later on as I would rather put some money on now vs later when it's low. However, I noticed there is a new tool too track the billing. When I click on the tool it shows my initial $12 credit added on the 18 and being billed as expected for $0.0329. Everything seems normal all the way up until the 20th where my balance seems to have jumped to $999.9999. And seems to be alternating between that and $999.9670 and the $999.9999 every other day. I did a search and don't see any other posts. I'm not sure if this is where I should post this, but I wanted to point it out as I assume there is a bug somewhere. I have attached a partial screenshot of the billing page to show what I'm talking about.

wolstech, I followed this guide and I have access now. Next time I'll check the wiki first. Thanks!

Remote access enabled. host=65.19.154.90 port=5432 user=mbo_agency dbname=mbo_agency_services password=<set in Plesk>

Space upgrades are not automatic. For that, you can just donate whatever amount of money is appropriate for the amount of space you want ($5/1000MB, max of 6000MB per person, or $25), and then give us the transaction number and we'll add the space. You can send the money through any of our methods: https://heliohost.org/donate/ Space upgrades are a one time payment. For Morty, the space upgrades work the same way. If you already have a space upgrade from Tommy, it will carry over when you move there. If you need more than 6000MB, you must switch to a VPS instead.

Alright, you should be good to go. Let us know if you need help with anything else.

HelioHost used to use cPanel, but then they were suddenly given over 17000 reasons to stop using it. This all happened before I joined, but I think it makes for some interesting reading so thought I'd pass it along: https://helionet.org/index/topic/44324-so-long-and-thanks-for-all-the-fish/

That's good news! 🙂 I'll mark this as [Solved] then, but please let us know if the issue happens again and we'll be happy to check into it.