Leaderboard

thanks!

Thanks for the help guys and sorry for being so dumb ×_×

Hi KazVee, Thank you for your response. Yes, I see it now in Plesk. I'm proud to be a part of this journey. Thanks for the fabulous support as usual and have a great day ahead. Cheerz 🙂

I don't mind giving the extra $1. This is a great service and I'm happy to support it that extra bit!

Here is the final final solution Here is the detail 1. wget --header="TOKEN:secured_token" "http://mbo.helioho.st/cgi-bin/my_script_for_build.py" : this cgi script contains the commands that run "npm install" + "npm run build" 2. touch tmp/restart.txt : after "npm run build" I need to restart the Node JS application, according to Plesk documentation it can be done by creating a file named "restart.txt" in folder "tmp" 3. wget "http://mbo.helioho.st/api/version" : when creating the file "tmp/restart.txt" the server will restart after the next request, that's why I immediately send a request to my application in order it to restart immediately after my new build

Guys! thank you so much for your help! I followed @KazVee advice, and in the details I saw that I was missing a config file that is ignored in the repo, my bad 😅 Thanks again for your support! we can mark this ticket as solved

Krydos can check on this for you.

Thank you so much.

Many thank both. Now the sending email to gmail it's working according expected. Already tested. Beste regards MRoberto

I've added those back on to your account, please note that it may take up to 2 hours for them to fully work. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Sure. Domains updated. It'll take up to 2 hours for everything to work.

Unsuspended. It may take a few minutes to start working.

This is a duplicate request, responses will be provided in the other thread here: https://helionet.org/index/topic/63736-recovery-of-my-account/

I think it's my antivirus. I even cleared my cache just to be sure. Thanks

Oh, I see... thank you so much for all the help! I appreciate it!

Thanks for your help! I was able to set it up!

I just googled really quick and it seems IONOS have a pretty good help section. They offer steps on changing Nameservers here: https://www.ionos.ca/help/domains/using-your-own-name-servers/add-change-or-delete-an-ns-record-for-a-subdomain/ And the steps for configuring A/AAAA records are here: https://www.ionos.ca/help/domains/configuring-your-ip-address/changing-a-domains-ipv4/ipv6-address-a/aaaa-record/ Those links may be a better place for you to check first, since they'll give you the navigation steps specific to the IONOS dashboard. Hope this helps but please let us know if you get stuck on anything.

Hello! We have some guides here for Namecheap registrar and Cloudflare, for those who need to manage external DNS: https://wiki.helionet.org/External_DNS_Hosting I've never used IONOS, but the above guidance should give you an idea of what the IONOS dashboard would need you to enter, I think it should look similar enough across different providers. If not, here's a plain-text explanation of what to do, in case it's easier to match up with whatever fields you see in your IONOS account: To configure your DNS, you can either: 1) Set NS records pointed to the HelioHost nameservers: `ns1.heliohost.org` and `ns2.heliohost.org`, or 2) Manually create DNS records: a) Add an A record (IPv4) pointing to your server's IPv4 address b) Add an AAAA record (IPv6) pointing to your server's IPv6 address To find the correct IPs, please go to: Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page. If after a full 2 hours your new domain doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

The way I've done this in the past is to install Thunderbird on a computer, then sign into both email accounts with IMAP. Then you can copy messages from one account to the other, but it can take a long time. One possible advantage is that you can do just one folder, then check your memory and CPU usage to make sure you don't go over limit for the month before transferring another folder.

There's no rename functionality as such when it comes to domains. To make the changes you asked for, I had to delete the award domain, which deletes the folder and all the files for that domain inside Plesk. Then, I added the new lpl domain to your account, please note this new domain will need up to 2 hours to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache If you want the new lpl domain to display the same contents as the old award site, please re-upload the files you had on award into the folder for lpl inside Plesk. Since there is a risk of data loss when domains are removed, I made a full account backup for you before I removed the award domain, in case you need any files from it. You can download the backup here: https://heliohost.org/backup and if you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Domain has been updated, it may take up to two hours to start working.

If someone "seriously messed up" enough to send an extra 730 emails I would think that it would be beneficial for some of those extra emails to be blocked from being sent in the first place, but sure. Your limit has been increased to 1000 per day. This limit will follow you to Morty when you're ready. You can move yourself with https://heliohost.org/dashboard/move/

Thank you for your donation! 🙂 You should have an email in your inbox confirming the donation and the storage space increase, and you should also see the additional storage in Plesk (if you login and go to Account, you will see it in the Plan Name and Disk Space sections).

Hi KazVee, thanks for your help 🙂

Thanks for your swift and excellent support in adding my subdomain. Your prompt assistance made the process incredibly smooth, and I truly appreciate your dedication to providing great service. It's great to know that I can rely on such efficient and helpful admin. Best regards, Wan

thank you very much, everything seems to be working perfectly now, if anything i will get back to you

Thank you!

I've added those domains to your account for you. Please note that it may take up to 2 hours for your new domains to fully work. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache In the meantime, please make sure you configure DNS for the new domains. You can either: 1) Set NS records pointed to the HelioHost nameservers: `ns1.heliohost.org` and `ns2.heliohost.org`, or 2) Manually create DNS records: a) Add an A record (IPv4) pointing to your server's IPv4 address b) Add an AAAA record (IPv6) pointing to your server's IPv6 address To find the correct IPs, please go to: Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.

Since you just registered your domain recently most mail services are going to be wary of it. Give it a few weeks and see if it gets better.

I used Virtual Debit Dollar Card (Visa) From Nabil Bank

Dear Admin, I wanted to extend my gratitude for your assistance in adding the SPF, DKIM, and DMARC records to my domain's DNS settings. Your prompt action is much appreciated, and I'm happy to report that everything is now working perfectly. Thank you for your support! Best regards, Wan

solved and finally donated ,I am excited to experience helio host services ..🥰

Can you login now?

You've given us all the info we needed to add a domain for you. 🙂 I've added it now, but please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Unsuspended. The IP you posted from is not blocked. Is there a specific IP you want us to check?

KazVee, I can see it in the domains list! Thank you so much! Much appreciated

Your account was suspended for High Server Load: 100.84 GB memory. This is a snapshot of your account load at time of suspension, the cliff where it drops is when the suspension happened. Please see our Suspension Policy page here for the account load limits: https://wiki.helionet.org/Suspension_Policy#High_Server_Usage I have unsuspended your account now, please give it a few minutes to get fully back up and running. If you're not sure what caused the load, if you give us more details about what you were running (Node apps and WordPress often result in high load suspensions, for example), we can try to suggest ways to reduce your load. Please fix the issue quickly to reduce the load your account is causing. If you don't make any changes, it's very likely that the system will suspend your account again. You can keep an eye on your account load here: https://heliohost.org/dashboard/load/

I've added that domain to your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache In the meantime, please make sure you configure DNS for the new domain. You can either: 1) Set NS records pointed to the HelioHost nameservers: `ns1.heliohost.org` and `ns2.heliohost.org`, or 2) Manually create DNS records: a) Add an A record (IPv4) pointing to your server's IPv4 address b) Add an AAAA record (IPv6) pointing to your server's IPv6 address To find the correct IPs, please go to: Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.

I've removed that domain and its subdomains from your account. Please note there is a risk of data loss when domains and subdomains are removed, since the folders for them inside Plesk will be deleted. I made a full account backup for you before I removed them, in case you need any of the old files. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

After unchecking 'redirect' under Host and DNS, it works like magic.. Thanks @Krydos @KazVee

Thank you so much!

Ahh I see! I've seen the bad gateway errors occasionally before, and they often sort themselves out pretty quick, which is why I gave it time rather than reported it. But I thought I'd make a note just in case it had anything to do with it. Good to know it's nothing to worry about though! I had no idea you could find the IP address for your site there! Thank you very much for the directions!! I found it, and gave it a try, and it worked and let me add to my site! Thank you again for the help!! Haha yes, I've definitely done my share of Googling! It can be frustrating though when you can't find the results you need. I've had a few issues in the past that Google was absolutely no help with, and I've had to seek out people and forums for help instead. I'm really glad people are willing to take the time to help others out. When I get severely stuck, sometimes I don't know what I'd do without other people!! xD

That worked. Thank you!

Today, this is no longer working for me either. 😕 Not sure why it keeps changing!! I'm having the same issue in my main post, no matter which host name I try. Both will just sit there until it times out. Now getting, Status: Resolving address of tommy.heliohost.org Status: Connecting to [2001:470:1:1ee::1002]:21... Error: Connection timed out Error: Could not connect to server I did notice about 30-60 minutes or so ago, my site was saying something about a Bad Gateway and wouldn't load. It seems to have fixed since then, but...I don't know if there could be any connection to the issues. --- And thank you very much for the kind words (and explanations!) KazVee! I feel like I only accomplished it with a lot of help from my sister and friends. My friend is in fact the one who coded how a bulk of the site works, so I definitely can't take too much credit here. xD I did learn growing up that if I needed help, particularly with something electronic related, that the more details given the better. So I do try to keep that in mind when I need help! I also know it's very useless to come around being all, "It's broken, help." xD Not much anyone can do with that! I have high functioning autism, so I do have learning disabilities and really struggle to understand some things, but I learn best through repetition so whenever things go wrong, I do try to work with what I know might help, before reaching out. And when someone helps me, I feel like I mentally add that to things to remember for the future. So while I'm not good at just absorbing information and maintaining it, trial and error helps me build up resources for next time, you could say. xD

Thank you so much!

tuliskesan.my.id and berkunjung.web.id has been removed and reblog.my.id has been added to your account. it may take up to 2 hours for the new domain to start working.

Which domain would you like to remove? there are 2 addon domains on your account.

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Could you delete hot-link-in.bio from the account pot? The joke's played out and while I was crazy enough to register a domain while it was cheap, I'm not crazy enough to renew it it full price.

That's normal unless you request SPF and DKIM be set up. DKIM, SPF, and DMARC have been set up for the domain rsd.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. The missing webmail cert should fix itself in the next few hours. If it does not, try reissuing the cert manually. As a reminder, there is a sending limit of 50 emails per day. Exceeding this limit will result in the removal of email service from your account.