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HelioHost is happy to announce that we're disabling ads across all of our websites and hosting plans, including the free Johnny plan, starting now. Back in 2008 through 2016 or so HelioHost was 100% funded by ads, and we made so much ad revenue that we even managed to save up quite a bit of money in our bank account too. It might come as a shock to some of you, but it isn't free for us to provide free hosting, so we still have to pay for stuff like electricity and internet access. As the years went by Adsense kept paying less less and less each year, and our bills kept adding up to be higher than the ad revenue. So our bank accounts kept dwindling lower and lower. There were a few scary years in there where we had to make some hard decisions whether or not to just give up and shut down entirely. We didn't think anyone would be willing to donate to us, but we didn't really have a lot of other options, so starting in 2016 we began asking for donations. We were then, and still are, completely shocked by how generous people can be. After finishing a record setting fundraiser to purchase a new server earlier this year, we discussed it and decided that we don't need ads at all anymore. As long as people keep donating towards our non-profit mission to provide free or low cost hosting, we don't need to bombard you with annoying advertisements. Thank you to all of our donors for making this possible.

You've probably heard of Apache and Nginx, but have you heard about Caddy? In this video we show you how to install the Caddy webserver software on your VPS. Caddy is known for issuing SSL certificates automatically, and being easier to configure than his more famous relatives. It's worth checking out! https://youtu.be/Vq-cKnQGevU It's been a bit since we released a new video, but hopefully you enjoy this one. Some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

One of the most common questions we get is "Can I run a Minecraft server on HelioHost?" The answer is yes, and we've made a video tutorial on how to get started. https://youtu.be/JAXDD7VYHUk We are going to try to continue releasing new videos every 2 weeks, because some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

We have made some changes to the Tommy server to help reduce the number of 503 errors, and speed up the execution of PHP scripts. The feedback we've gotten so far seems to indicate that it is working. We have also noticed that the changes have sped up the time it takes for Apache to restart which should reduce downtime as well. Since the DDoS was targeting the webmail subdomain of random domains hosted on Tommy we just went through and disabled Roundcube on every account. We figure most people probably don't even use the webmail anyways so it is a waste of system resources to have it on by default. If you regularly use Roundcube webmail you can re-enable it yourself on your domain if you need to. Login > Continue to Plesk > Mail > Mail Settings > [Your Domain] > Webmail > Select Roundcube > Ok After enabling webmail again you will need to wait for up to 2 hours for an Apache restart before it will work. In the meantime if you go to webmail.yourdomain.helioho.st it will show the queued page with an estimate of when webmail should start working again. We will also be disabling webmail on Johnny to help with the 503 errors on that server too. We will likely need to disable free signups for a day or so because the server gets really slow while all the webmails are being disabled so account creations tend to time out. Let us know if you have noticed an improvement on the PHP performance of Tommy, or if you have any questions.

Over the past week or so both Johnny and Tommy have been experiencing occasional slow loading and 503 errors on PHP pages from time to time. This is definitely not normal because we've been using Plesk since 2021 and none of us can even remember the last time we saw a 503 error, and then suddenly they are happening quite frequently on these two servers. We are investigating the issue, and are hoping to resolve it soon. In the meantime, here are some ideas you can do to improve the uptime of your PHP based website. 1. Morty hasn't been affected at all by the 503 errors on PHP pages at all so far, so this is a great time to upgrade to our fastest flagship server starting at only $1 per month. You can check out the discounted Morty packages at https://heliohost.org/dashboard/move/ and move yourself over without talking to an admin by using our fully automated upgrade process with zero downtime for your website if you're interested in trying it out. 2. VPS also have not been affected by the 503 errors either. They start at $4 per month, and aren't affected by other users on the same server as you, because on a VPS you're the only user. Being able to have root SSH access is also a great perk of being a VPS customer. You can check out the plans at https://heliohost.org/vps/ 3. If you don't want to upgrade it is possible for some PHP websites to be converted to static websites. Since it is only PHP being affected by these 503 errors converting your site to use only static html, Javascript, and CSS will allow your website to load faster, have less errors, cause less server load, and greatly reduce the chance of your site getting hacked. It's not possible for all websites to be converted though so this isn't an option for everyone. 4. You could also switch to a language other than PHP. For instance, Python websites using CGI, Django, or Flask haven't been affected by the 503 errors at all. Node.js hasn't been affected by the 503 errors either, but if you decide to try Node.js we recommend keeping a close eye on your load graph at https://heliohost.org/dashboard/load/ because it's easy to go over your 200 GB memory limit. In order to diagnose these 503 errors, the first step we're going to take is implementing additional logging and performance monitoring so we can see exactly when and why the errors are occurring. Let us know if you have any questions, or have any additional information to assist in our investigation.

HelioHost is happy to announce that we now support PHP 8.5 on the Morty plan. The Tommy plan will be upgraded to have PHP 8.5 soon, and after that Johnny will have it installed too.

Should be fixed. /tmp was full again...

Here is the second video in our Minecraft series. This video documents how to set up a modded Minecraft server on a HelioHost VPS. https://youtu.be/Fgmzvrtu7sA We are going to try to continue releasing new videos every 2 weeks, because some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

it reflected now. thanks @MoneyBroz!

found it, @Krydos! Github Webhooks - Heliohost Wiki I can't contain my excitement right now, haha. thanks for adding it on wiki.

Happy Memorial Day everyone! HelioHost has released a new YouTube video on how to issue a Google Trust Services certificate on a VPS. Check it out and subscribe at https://youtu.be/qXp6pw_aV0w We are going to try to continue releasing new videos every 2 weeks, because some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

It looks like you were suspended for using 201.15 GB of memory. I'm not sure what content you're hosting that caused such a massive spike in memory over a ~17 hour period, but it's also possible that a bot or malicious actor is paging your website repeatedly. I've unsuspended your account, it'll resume working shortly.

One of the biggest problems on forums these days is lack of good forum etiquette. What some of the newer users of message boards don't understand is that forums have a very different environment from a chatroom, an instant message conversation, or even an email correspondence. Users of respectable message boards are expected to act maturely. And therefore, to help some of our newer users, I have created this guide to maintaining good forum etiquette. Use spelling and grammar correctly. Always capitalize the first letter in a sentence, even if you only have one to post. Always use periods. Capitalize only when necessary. Remember, all caps means you're yelling. Use commas and punctuation marks. The only excuse you can have for bad spelling or grammar is that you are not a native of an English-speaking country, and even then, you should do your best to learn English.Don't post just to up your post count. In fact, don't even pay attention to your post count. The senior members of a forum aren't respected because they have lots of posts, but because they are good contributors. You should strive to do the same.When you post, make it in-depth. Never just say "I agree" or "Good idea." Describe your idea. Say "I agree because..." or "Good idea. I think..." We want to hear a developed opinion, not just a short statement. Two or three word posts aren't really contributing anything to the forum.Know what you're talking about. Most forums are a community of experts and enthusiasts, and they love to discuss their passions. However, if you go into a topic you don't know much about and say something ignorant, it'll really tick them off. Especially if you stated it with authority.Never ask someone a question you can could easily get answered through a search engine or an encyclopedia. People expect you to find things out on your own instead of getting other members to do it for you. Laziness is frowned upon.Make sure never to turn a topic into back-and-forth conversations on random things. Topics are made for a reason - to discuss something. If you go into a topic and turn it into something completely irrelevant from what it was intended to discuss, you're only ruining it for the users who seriously want to discuss that topic.Don't just go through every topic in a forum posting in each one. Most people will find it hard to believe that you actually have something important to contribute to a topic if you post all over the place.Don't overdramatize unimportant things. There is no need to post a sorry thread if you broke a rule, or make a big deal when something doesn't apply to you. If you made a mistake, no big deal. If you follow these rules, people will forget all about it in a month or so.Don't freak out if no one responds. People have things they need to deal with outside of HelioNet. If you have a question and it has gone several days without being answered, kindly bump the thread up so others may see it.These are just the basics of forum etiquette. You'll learn much more as you post and interact with the community. We won't chastise you for a mistake, but we expect you to do your best to follow this guide. Good luck, and happy foruming © Copyright Helio Networks 2006-2009

Thank you so much !😀

Looks like the Apache restart finished or has been unstuck, though the server is still seeing quite a bit of load. Your website is currently up.

Earth VPS is $15 per month and you paid $10 for the Morty account, so that will last you about 20 days. This link will allow you to set up a $15 per month subscription with a 20 day free trial period at the beginning since you already paid $10. https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=FAPWJ54ESVHXQ I have already deleted your Morty account, and started your Earth VPS building using the same username and password as you picked when you signed up for Morty. Building the VPS and running all the latest updates takes 10-30 minutes, and you'll receive an email when it is done. If you're having trouble logging in after receiving the email you should be able to reset the password at https://heliohost.org/reset/

The backup of the atlas folder and process.php have been uploaded and are in your home folder. I've also re-added the boomarenio.site domain for you that was on your old account. The domain may take up to 2 hours to function.

I've added those 2 domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect. For the .lat domain, you must set up your DNS with your domain registrar for the domain to work. To do this, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours the domains don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Okay, thank you very much for your time!

Installed. https://php83.krydos1.heliohost.org/

Thank you!

Hello! I've escalated this thread to Krydos who can sort this out for you.

This support request is being escalated to our root admins who can set up the WSGI control access for you.

Domain added. It can take up to 2 hours to function.

Updated. bochard.net. 86400 IN SOA ns1.heliohost.org. heliohost4.gmail.com. ( 2026012506 ;Serial Number 3600 ;refresh 1800 ;retry 1209600 ;expire 86400 ) bochard.net. 86400 IN NS ns1.heliohost.org. bochard.net. 86400 IN NS ns2.heliohost.org. bochard.net. 14400 IN A 65.19.154.91 bochard.net. 14400 IN AAAA 2001:470:1:1ee::124 ipv6 14400 IN AAAA 2001:470:1:1ee::124 bochard.net. 14400 IN MX 0 bochard.net. bochard.net. 14400 IN AAAA 2001:470:1:1ee::124 ipv6 14400 IN AAAA 2001:470:1:1ee::124 ftp 14400 IN CNAME bochard.net. webmail 14400 IN A 65.19.154.91 webmail 14400 IN AAAA 2001:470:1:1ee::124 www 14400 IN CNAME bochard.net.

You're very welcome! Please let us know if we can help with anything else!

Accounts mrmezo and mrmezo2 have been unsuspended. I've renamed the binaries for the ASP app on Lily to prevent it from running until you fix it. The accounts may take up to 2 hours to function.

@wolstech Thanks! Sorry for the trouble at the end of the year, guys, I was really not aware of the FTP limitation. Hopping the best to you and the team on the next year!

Domain added. It can take up to 2 hours to start working.

The headers were in English because I changed them for you. I already fixed the CGI bin folder for you as well as the permissions. They should not all be turned on, and the server will refuse to run the script for security reasons if you do set them that way. Either way, glad to see everything is working now.

It doesn't work for numerous reasons: First, you apparently deleted and recreated your cgi-bin folder, which breaks the ability to run CGI on the account. Second, you had the permissions on test.py set to 777 when they need to be 750. Third, you translated the header values. Headers and server commands must be in English because these are machine-read values defined as part of international standards. print("Tipo di contenuto: testo/html\n\n") I've fixed all the issues for you and the script is now working.

Have you tried these instructions? https://wiki.helionet.org/Google_Site_Verification

Does this work?

Added. It should start working in about 2 hours.

Domains added. it can take up to 2 hours for them to start working.

Credit added. Thank you for the top up.

Subdomains don't get a httpdocs folder. Instead, you'll see new folders at the same level as your httpdocs folder (which is where your main domain files go) with the same names was your subdomains. You'll put the web files for the subdomains in the folders named after them.

An admin will be able to do this for you.

Wow 15 years already, im gonna say it polite "i think"; sh**t time past fast lolll. There was back then if i remember Stevie and Johnny, i think i was on Stevie back then; there was cpanel at that time. There was 2 or 3 ways to use some webmail, one of them i remember was squirrel; think there was also roundcube. When i'll have more time i'll do some changes on my website, i have my ways of life as each of us have; but still it's important for me to stay with heliohost. The only thing is some times i'd like, if it's possible is not to have to logon each month, but at leass at two months. Because some times i forget to logon. A thing for sure for being so many years, proof that i want to stay with you. I'm sure trough the years the admins and moderators have notice that i dont have any bad intentions. Also i do think that what i do is good things, with no bad thinkings and no bad intentions. As always it's important to give my thanks to the peoples help into my life. Like i say (by joking), it's important to be nice to peoples; you never know if some one gonna win very big at some lottery ticket numbers. Hihihihihi. Some times i think to simply once a while in the forum section about other discussions, tell some jokes just to put some smiles into peoples lives. But the things is most joke i hear are adult jokes, and i never know if it could offend some peoples? Once again many thanks. Sylvain A+

It needs to go inside the professorparticular.info folder to appear on that domain. If you create it in httpdocs, it will appear on your main domain instead (gmpintus.helioho.st).

First, stop creating posts every few hours. Support requests can take 24-48 hours for a response or longer (especially since it's a holiday weekend here in the USA). We're volunteers and not around all the time...we have real lives and are not paid to run HelioHost. Every time you make another post, you're moved to the back of the line for support./ We always work the oldest requests first since they've been waiting patiently the longest. If you continue to spam the forum, you may be banned from support. Second, you can't have an account for a family member because: You previously violated the multiple account policy. You didn't request and receive written permission in advance as required by the Terns of Service Data for the third account suggests a possible attempt to evade enforcement of the TOS by using a VPN. The account pokemonwawi has been unsuspended again. You can keep this account, and ONLY this account. DO NOT attempt to create any additional accounts, and DO NOT request the unsuspension of any other account. A third violation for multiple accounts may result in a permanent ban. Also, you do realize you can host more than one website on a single account right? If you want more domains, just ask. A single user can have up to 10 domains.

Hi; Thanks for setting up these 2 domain names in such quick (I mean QUICK!) time... Much appreciated! To follow up, I am assuming it is the same process to add sub-domains... Looking to have the following: - taodgfu.cjburken.com -> pointing to TAODGFU folder under cjburken.com - app.23bill.com -> pointing to 'public' (not public_html) folder under 23bill.com Thanks in advance for the help on this. Chris

Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

Looks good. I have credited your account with a balance of $6, and started the move to Morty. Since you're using Cloudflare you'll need to keep an eye out for the second email, and change your DNS records yourself as instructed.

This appears to be an issue specific to Tommy. I'm not sure what the cause might be, but it could be related to our efforts to isolate the PHP HTTP 503 errors. I've escalated your thread so an administrator can look into this.

Account aloneguardspare has been deleted and you've been unsubscribed from emails. If you want the other account removed as well, please post here from the other account's matching forum account to confirm and we can do the same for that one too.

Will we get a heads up that the account is going to be moved to “new Tommy” a few hours before the account is actually moved? That way CloudFlare users can update the IP Address ahead of time and decrease down time.

Just to confirm the IP address will change when the account is moved to Tommy V2 correct?

The Johnny backups should be ready to go. If you created your account before 2024-03-08, and you were on the Johnny server you should be able to go to https://heliohost.org/backup/ to download the best backup we could recover for you. Like we mentioned in a previous news post, anyone who created their account after 2024-03-08 will have to use whatever personal backups you created yourself. Please let us know if anything is missing from your backup, because the server is still powered on so we may be able to find something more for you.

Note: This is only one of the many ways to implement caching. This in my opinion the easiest and the one that works for me. This is my method on how to easily Implement Caching Headers in .htcaccess. Now some of you must be wondering. What in the world is caching. Caching is a way to speed up your site by preloading the site so that it can be delivered to you faster. What that means is that instead of doing the complex calculations of generating a website every time, they can just deliver you a saved copy. Kind of like making more products than your customers ordered so when another customer orders the product, you won't have to make it from scratch, you just need to deliver the premade product to them. So with no further due, lets get started. Before we start, here is a Gtmetrix test for my website before implementing these caching headers. Not to shabby, but we can make it better. To implement caching headers you would need to go to the cPanel file manager or connect via ftp. Then you would need to open the .htaccess file. If you don't see one, make sure to go to settings and show hidden files. If you don't have one, you can just create it. Then paste in this code: <IfModule mod_expires.c> ExpiresActive On # Images ExpiresByType image/jpeg "access plus 1 year" ExpiresByType image/gif "access plus 1 year" ExpiresByType image/png "access plus 1 year" ExpiresByType image/webp "access plus 1 year" ExpiresByType image/svg+xml "access plus 1 year" ExpiresByType image/x-icon "access plus 1 year" # Video ExpiresByType video/webm "access plus 1 year" ExpiresByType video/mp4 "access plus 1 year" ExpiresByType video/mpeg "access plus 1 year" # Fonts ExpiresByType font/ttf "access plus 1 year" ExpiresByType font/otf "access plus 1 year" ExpiresByType font/woff "access plus 1 year" ExpiresByType font/woff2 "access plus 1 year" ExpiresByType application/font-woff "access plus 1 year" # CSS, JavaScript ExpiresByType text/css "access plus 1 month" ExpiresByType text/javascript "access plus 1 month" ExpiresByType application/javascript "access plus 1 month" # Others ExpiresByType application/pdf "access plus 1 month" ExpiresByType image/vnd.microsoft.icon "access plus 1 year" </IfModule> Done, it is that easy. Now if you want, you can edit the code to your preference but that is optional. Now take a look at the exact same website after implementing that caching methods. As you can see my website (without any changes) loaded TWICE as fast as before. If your homepage has changed and you want to clear the cache. Just replace the code above with this code: # DISABLE CACHING <IfModule mod_headers.c> Header set Cache-Control "no-cache, no-store, must-revalidate" Header set Pragma "no-cache" Header set Expires 0 </IfModule> <FilesMatch "\.(css|flv|gif|htm|html|ico|jpe|jpeg|jpg|js|mp3|mp4|png|pdf|swf|txt)$"> <IfModule mod_expires.c> ExpiresActive Off </IfModule> <IfModule mod_headers.c> FileETag None Header unset ETag Header unset Pragma Header unset Cache-Control Header unset Last-Modified Header set Pragma "no-cache" Header set Cache-Control "max-age=0, no-cache, no-store, must-revalidate" Header set Expires "Thu, 1 Jan 1970 00:00:00 GMT" </IfModule> </FilesMatch> Save the file and wait a few minutes (5 - 30 minutes). Then just replace the .htaccess file with the original caching code.