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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,334 topics in this forum

  1. [Solved] Wipe My account and start over!

    By zgraphic,
    • 2 replies
    • 542 views

  2. [Solved] Access denied to the directory

    By a141,
    • 1 reply
    • 357 views

  3. [Solved] request for rest password

    By chinna,
    • 1 reply
    • 395 views

  4. Delete Account

    By gjones4570,
    • 1 reply
    • 348 views

  5. [Solved] Delete domain and increase storage

    By vicente,
    • 4 replies
    • 459 views

  6. [Solved] add a new domain

    By artistwalks,
    • 3 replies
    • 469 views

  7. Switching hosting plans

    By sjimmie,
    • 1 reply
    • 348 views

  8. [Solved] Please delete this forum account

    By Guest KayVee,
    • 1 reply
    • 281 views

  9. [Solved] Reset plesk pw

    By sjimmie,
    • 1 reply
    • 399 views

  10. [Solved] Unable to add new domain

    By letsmedialab,
    • 1 reply
    • 317 views

  11. [Solved] Add new domain request

    By Shro,
    • 2 replies
    • 496 views

  12. [Solved] Could you please add a domain to my account

    By ohmycabaretclub,
    • 1 reply
    • 430 views

  13. [Solved] Request to Change Main Domain

    By s6098554,
    • 1 reply
    • 549 views

  14. [Solved] Please add new domain

    By carlos77,
    • 1 reply
    • 431 views

  15. [Solved] tristano - main domain change

    By tristano,
    • 1 reply
    • 425 views
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