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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,497 topics in this forum

  1. [Solved] CHANGE DOMAIN NAME

    By merakhataml,
    • 3 replies
    • 480 views

  2. Unable to unarchive account

    By TypoMustakes,
    • 1 reply
    • 383 views

  3. Using C# SmtpClient in Lily server

    By heymolly,
    • 4 replies
    • 1k views

  4. [Solved] JSP/JAVA

    By rodrigom,
    • 1 reply
    • 481 views

  5. [Solved] Need help with account renewal

    By vir,
    • 1 reply
    • 416 views

  6. [Solved]Can't configure DNS A

    By ebio,
    • 1 reply
    • 439 views

  7. [Solved] Account renew problem

    By craziks,
    • 1 reply
    • 428 views

  8. [Solved] Problem unarchiving & renewing my account

    By sagnik,
    • 2 replies
    • 458 views

  9. [Solved] Cannot find email to move to Plesk

    By sr229,
    • 1 reply
    • 384 views

  10. [Solved] Account suspended inactivity

    By israeliiptv,
    • 3 replies
    • 508 views

  11. Server change

    By tprudolf,
    • 1 reply
    • 355 views

  12. [Solved] Unable to unarchive my account

    By mafincho,
    • 3 replies
    • 492 views

  13. renewing my account

    By vascoambrogi,
    • 1 reply
    • 384 views

  14. Restart/wipe my account

    By jukkas,
    • 1 reply
    • 297 views

  15. hey, can you renew my account?

    By Palpale,
    • 1 reply
    • 359 views
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