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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,489 topics in this forum

  1. VPS and webhosting

    By gleason,
    • 1 reply
    • 5.3k views

  2. [Solved] MY ACCCOUNT IS ARCHIVED

    By aftab99,   
    • 2 replies
    • 517 views

  3. [Solved] Tommy Account request

    By zeldafan,
    • 1 reply
    • 425 views

  4. [Solved] Wrong primary domain

    By gasparic,   
    • 4 replies
    • 837 views

  5. ran out of Disk space

    By Mossy,   
    • 4 replies
    • 655 views

  6. [Solved] Site does not load.

    By Zerotrash,
    • 1 reply
    • 418 views

  7. [Solved] Postgresql Version 12

    By juliok,   
    • 2 replies
    • 599 views

  8. [Solved] Node.js Hello World 1 2

    By cmh,
    • 15 replies
    • 1.5k views

  9. [Solved] Tommy Account request

    By MoneyBroz,
    • 2 replies
    • 537 views

  10. Set up redirect

    By oleola,
    • 1 reply
    • 3.7k views

  11. account is glitched

    By MoneyBroz,
    • 2 replies
    • 434 views

  12. main domain change

    By gatekeeper,
    • 3 replies
    • 5.4k views

  13. [Solved] HelioHost Subdomain?

    By anandra1,
    • 3 replies
    • 468 views

  14. [Solved] Please move to Tommy server

    By alosabi,
    • 1 reply
    • 316 views

  15. [Solved] Database

    By tobiasem,
    • 3 replies
    • 888 views
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