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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,973 topics in this forum

  1. [Solved] Can you change my main domain?

    By veloi,
    • 2 replies
    • 426 views

  2. [Solved] change the main domain

    By streamer,
    • 6 replies
    • 546 views

  3. [Solved] Request account reset masthst

    By masthst,
    • 3 replies
    • 444 views

  4. [Solved] Primary domain does not seem to point to httpdocs

    By Kc_,
    • 3 replies
    • 513 views

  5. [Solved] Could you add my domain please.

    By marckeeley,
    • 4 replies
    • 378 views

  6. [Solved] wipe and start over my account please

    By mrrobot0,
    • 2 replies
    • 347 views

  7. [Solved] Add Domain

    By greyspot,
    • 1 reply
    • 321 views

  8. [Solved] please cancel my account

    By jrwrest,
    • 2 replies
    • 451 views

  9. Not receiving Plesk invite email

    By Bailey,
    • 4 replies
    • 526 views

  10. FTP or SFTP Access

    By pepino,
    • 5 replies
    • 524 views

  11. connection failed:Access denied for user 'root_admin'@'%' to database 'mydb' and remote access to the database.

    By resparkman1,
    • 7 replies
    • 673 views

  12. [Solved] My Plesk invitation code expired

    By gomgo,
    • 2 replies
    • 402 views

  13. How to add domins to your sever?

    By jrwrest,
    • 1 reply
    • 336 views

  14. [Solved] Kicked out of Plesk

    By marckeeley,
    • 3 replies
    • 729 views

  15. [Solved] Website Disabled

    By retrope,
    • 9 replies
    • 618 views
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