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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,656 topics in this forum

  1. Want to rejoin Heliohost Tommy, donated in 2018 and 2020

    By snowcool,
    • 3 replies
    • 623 views

  2. TABLE DATA UNKNOWNING BEING DELETED

    By d3v123,   
    • 1 reply
    • 509 views

  3. Login Email Change!

    By A USER,
    • 2 replies
    • 425 views

  4. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 502 views

  5. [Solved] Unable to secure subdomain

    By givewayforu,
    • 4 replies
    • 677 views

  6. [Solved] Change domain name

    By rmersive,
    • 1 reply
    • 465 views

  7. I can't create an account

    By mrhusker,
    • 1 reply
    • 421 views

  8. [Solved] increase storage

    By rmersive,
    • 3 replies
    • 667 views

  9. .htaccess for specific ip either deny or allow

    By cisc,   
    • 2 replies
    • 582 views

  10. [Solved] change main domain

    By saulencijus10,
    • 2 replies
    • 467 views

  11. MariaDb - ECONNRESET Error

    By eriksautter,
    • 0 replies
    • 381 views

  12. [Solved] Alias domain fix - REQUIREMENT

    By reiquezynho,
    • 3 replies
    • 679 views

  13. I want to open my account and I want to donate, I think

    By mdjack,
    • 3 replies
    • 563 views

  14. [Solved] REQUEST - alias domain

    By reiquezynho,
    • 1 reply
    • 419 views

  15. [Solved] ADD DOMAIN

    By cisc,   
    • 1 reply
    • 815 views
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