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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,489 topics in this forum

  1. no name in database

    By teamnow,
    • 2 replies
    • 393 views

  2. [Solved] Move to Tommy

    By Chipicao,
    • 2 replies
    • 430 views

  3. Logs

    By J823,
    • 4 replies
    • 699 views

  4. Problem adding domain

    By piyushgu,
    • 1 reply
    • 313 views

  5. [Solved] Problem connecting to external MySQL db

    By gasparic,
    • 4 replies
    • 664 views

  6. [Solved] Move to Tommy request

    By dlaw,
    • 4 replies
    • 501 views

  7. [Solved] Please move my account to Tommy server

    By romany,
    • 3 replies
    • 420 views

  8. Enable intl extension

    By abdoudzg,   
    • 1 reply
    • 625 views

  9. My Cpanel Login Details

    By stockcoi,
    • 1 reply
    • 527 views

  10. [Solved] My website is not working 1 2

    By sulam,
    • 28 replies
    • 2.5k views

  11. IT SHOWS SERVER DOWN EVERYTIME

    By aftab99,   
    • 4 replies
    • 769 views

  12. Websockets

    By gatekeeper,
    • 5 replies
    • 612 views

  13. [Solved] account has been archived

    By otmanait,
    • 1 reply
    • 391 views

  14. Remote connection string not working in VB.net

    By donnolic,
    • 7 replies
    • 596 views

  15. [Solved] Tommy invite request

    By Guest hpaudioblog,
    • 1 reply
    • 341 views
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