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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] Change the domain from saleh-hr.com to devs-zone.com

    By hayahsocial2024,
    • 2 replies
    • 637 views

  2. [Solved] Request for Domain Change to alvarovotan.eu

    By alvaro00,
    • 3 replies
    • 568 views

  3. [Solved] i'm not able to login to johnny.heliohost.org

    By i,   
    • 10 replies
    • 1.3k views

  4. Internal Server Error

    By titanik00,
    • 3 replies
    • 551 views

  5. [Solved] Set up SPF and DKIM

    By mricardi,
    • 1 reply
    • 451 views

  6. Website is not accessible

    By mannapijush1,
    • 1 reply
    • 367 views

  7. [Solved] Add domain

    By a0795683865,
    • 3 replies
    • 660 views

  8. The database is not properly connected

    By amiellapid06,
    • 1 reply
    • 371 views

  9. [Solved] Change my main domain from silvioprog.heliohost.us to silvioprog.dev

    By brookfra,
    • 2 replies
    • 605 views

  10. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 451 views

  11. [Solved] Requesting DNS Record Changes

    By myzega,
    • 2 replies
    • 578 views

  12. [Solved] subdomain

    By dramadan,
    • 1 reply
    • 509 views

  13. [Solved] Request for Account Unsuspension

    By hlm,
    • 3 replies
    • 674 views

  14. [Solved] Add domain

    By dramadan,   
    • 1 reply
    • 545 views

  15. [Solved] Please add my Domain

    By seekwe,
    • 1 reply
    • 374 views
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