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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,016 topics in this forum

  1. [Solved] account deletion

    By fourstarskills,
    • 1 reply
    • 292 views

  2. [Solved] still having issues getting into plesk

    By sunamong,
    • 1 reply
    • 324 views

  3. [Solved] Add domain to my account

    By theblock,   
    • 0 replies
    • 313 views

  4. [Solved] Add domain to my account.

    By intraserverin,
    • 3 replies
    • 373 views

  5. MySQL Database

    By rexvizconde,
    • 2 replies
    • 292 views

  6. [Solved] switching to other server

    By intraserverin,
    • 3 replies
    • 396 views

  7. [Solved] Can't login to heliohost.org

    By sortaloc,
    • 1 reply
    • 291 views

  8. [Solved] Password

    By Guest hunterp11,
    • 1 reply
    • 333 views

  9. [Solved] Lily Access

    By intrepidowlbear,
    • 3 replies
    • 425 views

  10. [Solved] reset password

    By heliot10,
    • 1 reply
    • 255 views

  11. [Solved] Ssl Error

    By muneeromran2001,
    • 1 reply
    • 449 views

  12. Not getting Plesk migration email

    By pokestar,
    • 1 reply
    • 339 views

  13. [Solved] Change domain

    By loginn404,
    • 4 replies
    • 408 views

  14. adding domain name

    By saadedd,
    • 0 replies
    • 251 views

  15. [Solved] change of main domain

    By todorecargas,
    • 1 reply
    • 343 views
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