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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,760 topics in this forum

  1. no DNS entry for webmail

    By cesvillalta,
    • 5 replies
    • 610 views

  2. I have a problem with composer to create a laravel project

    By hayahsocial2024,
    • 1 reply
    • 568 views

  3. [Solved] adding new domains

    By cesvillalta,
    • 1 reply
    • 411 views

  4. [Solved] roundcube does'n work 1 2

    By zsolt112873,
    • 24 replies
    • 2.3k views

  5. Add a new domain

    By ivatsa,
    • 1 reply
    • 451 views

  6. E-mail dns settings (spf, dkim, dmarc)

    By vvenet,
    • 0 replies
    • 444 views

  7. I have set up mail, but the website is not available: https://webmail.spanyolkonyvelo.es/roundcube/index.php?_user=zsolt%40spanyolkonyvelo.es Username: zsolt112873

    By zsolt112873,
    • 1 reply
    • 392 views

  8. [Solved] Please put one more addon domain to my account - dudaflores.com

    By mel2023,
    • 1 reply
    • 374 views

  9. [Solved] will need my information for tommy has this email doesn't function

    By Max Manning,
    • 1 reply
    • 372 views

  10. [Solved] "Mail Settings" in Plesk disappeared

    By vvenet,
    • 6 replies
    • 1k views

  11. [Solved] Request to convert andreijiroh.dev into primary domain while keeping my helioho.st subdomain as addon

    By ajhalili2006,
    • 7 replies
    • 1.2k views

  12. [Solved] Wipe & Start Over

    By marckeeley,   
    • 1 reply
    • 2.6k views

  13. [Solved] Please reset account and remove domain

    By mrbay,   
    • 1 reply
    • 621 views

  14. [Solved] ERR_TOO_MANY_REDIRECTS

    By zsolt112873,
    • 9 replies
    • 794 views

  15. [Solved] add domain

    By tntprojects26,
    • 3 replies
    • 507 views
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