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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,497 topics in this forum

  1. [Solved] Change to main domain

    By geobar,
    • 1 reply
    • 327 views

  2. [Solved] Request to start over

    By tymek805,
    • 2 replies
    • 512 views

  3. [Solved] www URL redirection

    By juanvp,
    • 3 replies
    • 511 views

  4. [Solved] Add Service

    By viscera,
    • 1 reply
    • 331 views

  5. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 360 views

  6. [Solved] Change domain

    By groenlinkspvda,
    • 1 reply
    • 374 views

  7. Account Reset

    By openfeb102tommy,
    • 1 reply
    • 299 views

  8. [Solved] Could you wipe my server clean please

    By spinnerx,
    • 1 reply
    • 401 views

  9. [Solved] Please reset my account: start over fresh

    By quanderum,   
    • 1 reply
    • 423 views

  10. [Solved] Delete this account -

    By s77vbgj0k,
    • 1 reply
    • 388 views

  11. Delete account

    By aggressorffm,
    • 0 replies
    • 280 views

  12. [Solved] Need help wiping my account

    By ronniemwesigwa,
    • 1 reply
    • 382 views

  13. Undelivered Mail Returned to Sender From MAILER-DAEMON@johnny.heliohost.org

    By shopinstore11,
    • 1 reply
    • 454 views

  14. [Solved] CHANGE MAIN DOMAIN

    By cisc,   
    • 3 replies
    • 659 views

  15. [Solved] Change primary domain

    By akkaunt2,
    • 1 reply
    • 344 views
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