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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,817 topics in this forum

  1. [Solved] Wipe my account

    By juan4558,
    • 1 reply
    • 457 views

  2. Upload database

    By microlinegr,
    • 1 reply
    • 377 views

  3. 504 during python script through a cgi link

    By ebgds,   
    • 1 reply
    • 474 views

  4. [Solved] Lets Encrypt doesn't cover my webmail access

    By matyka,
    • 1 reply
    • 500 views

  5. [Solved] Change Main Domain

    By hsnfirdaus,
    • 1 reply
    • 441 views

  6. [Solved] Subdomain request

    By jonahm,
    • 1 reply
    • 412 views

  7. . htaccess options?

    By Guest DmC,
    • 1 reply
    • 440 views

  8. [Solved] domain change

    By Guest hunterp11,
    • 1 reply
    • 529 views

  9. [Solved] Add a new domain

    By earthyshapes,
    • 2 replies
    • 462 views

  10. [Solved] Secondary domain

    By Guest DmC,
    • 1 reply
    • 454 views

  11. [Solved] Wipe my account

    By foxyedu,   
    • 1 reply
    • 428 views

  12. [Solved] Direct link on SVG gives me 404

    By Guest DmC,
    • 2 replies
    • 481 views

  13. Are the donations a one off?

    By rsdaily,
    • 2 replies
    • 478 views

  14. [Solved] Please add two addon domains to my account

    By ronvdc,   
    • 1 reply
    • 480 views

  15. [Solved] Change the domain from saleh-hr.com to devs-zone.com

    By hayahsocial2024,
    • 2 replies
    • 611 views
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