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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,489 topics in this forum

  1. [Solved] account no longer in use

    By tnowfive,
    • 1 reply
    • 371 views

  2. [Solved] Account migrated to Plesk but website not working

    By ehit,
    • 3 replies
    • 587 views

  3. [Solved] No account found with that username in Plesk ETA page

    By ahmad201,
    • 1 reply
    • 465 views

  4. [Solved] SSL certificate

    By gmpintus,
    • 10 replies
    • 707 views

  5. [Solved] sLetEncrypt AutoRenew after 90 days

    By fuzmic,
    • 2 replies
    • 469 views

  6. Plesk ETA info

    By fuzmic,
    • 4 replies
    • 520 views

  7. [Solved] SSL certificate update

    By tdm,
    • 3 replies
    • 533 views

  8. [Solved] PHP trouble after Plesk move

    By n747mm,
    • 3 replies
    • 997 views

  9. [Solved] Please move pofbatto up in the plesk waiting list

    By pofbatto,
    • 1 reply
    • 260 views

  10. [Solved] Apply donation to a different account

    By tycoonlover1359,
    • 1 reply
    • 456 views

  11. [Solved] Please update SSL Certificate

    By rmurthy,
    • 1 reply
    • 372 views

  12. [Solved] Donation not linked to my account

    By kr4cher,
    • 1 reply
    • 418 views

  13. Domain DNS Issue with new transferred Plesk account

    By keibeeit,
    • 12 replies
    • 916 views

  14. [Solved] Donation not linked to my account

    By tdm,
    • 1 reply
    • 395 views

  15. Did Not Receive Email for Plesk Transfer...

    By skullys,
    • 3 replies
    • 414 views
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