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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. SSL/TSL error message

    By skullys,
    • 2 replies
    • 568 views

  2. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 439 views

  3. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 596 views

  4. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 403 views

  5. [Solved] Add a domain to my account

    By Semaphorea35,   
    • 2 replies
    • 478 views

  6. [Solved] Hosting modifications

    By Guest DmC,
    • 3 replies
    • 477 views

  7. New Domain

    By knrmaintenance,
    • 1 reply
    • 336 views

  8. [Solved] Website & Emails unreachable

    By tmzafar,
    • 3 replies
    • 573 views

  9. [Solved] Wipe my account and start over.

    By aigc,   
    • 1 reply
    • 387 views

  10. [Solved] Add domain

    By pacitan,   
    • 3 replies
    • 595 views

  11. [Solved] I need to wipe the data and start over please

    By ossvrc,   
    • 1 reply
    • 430 views

  12. [Solved] Request resetting my account to start over

    By elkhaddir,   
    • 2 replies
    • 545 views

  13. Domain name change

    By heathmoore,
    • 1 reply
    • 365 views

  14. [Solved] Wipe Storage

    By sins4skins,   
    • 1 reply
    • 456 views

  15. [Solved] Addon domain

    By juaorpo,   
    • 1 reply
    • 371 views
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