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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,655 topics in this forum

  1. [Solved] How to add subdomain?

    By ivatsa,
    • 2 replies
    • 552 views

  2. [Solved] Add a new domain

    By ivatsa,
    • 3 replies
    • 563 views

  3. no DNS entry for webmail

    By cesvillalta,
    • 5 replies
    • 568 views

  4. I have a problem with composer to create a laravel project

    By hayahsocial2024,
    • 1 reply
    • 544 views

  5. [Solved] adding new domains

    By cesvillalta,
    • 1 reply
    • 391 views

  6. [Solved] roundcube does'n work 1 2

    By zsolt112873,
    • 24 replies
    • 2.1k views

  7. Add a new domain

    By ivatsa,
    • 1 reply
    • 428 views

  8. E-mail dns settings (spf, dkim, dmarc)

    By vvenet,
    • 0 replies
    • 428 views

  9. I have set up mail, but the website is not available: https://webmail.spanyolkonyvelo.es/roundcube/index.php?_user=zsolt%40spanyolkonyvelo.es Username: zsolt112873

    By zsolt112873,
    • 1 reply
    • 365 views

  10. [Solved] Please put one more addon domain to my account - dudaflores.com

    By mel2023,
    • 1 reply
    • 343 views

  11. [Solved] will need my information for tommy has this email doesn't function

    By Max Manning,
    • 1 reply
    • 342 views

  12. [Solved] "Mail Settings" in Plesk disappeared

    By vvenet,
    • 6 replies
    • 939 views

  13. [Solved] Request to convert andreijiroh.dev into primary domain while keeping my helioho.st subdomain as addon

    By ajhalili2006,
    • 7 replies
    • 1.1k views

  14. [Solved] Wipe & Start Over

    By marckeeley,   
    • 1 reply
    • 2.6k views

  15. [Solved] Please reset account and remove domain

    By mrbay,   
    • 1 reply
    • 578 views
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