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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,708 topics in this forum

  1. [Solved] Tommy

    By Sumit Saw,
    • 1 reply
    • 242 views

  2. [Solved] Help with password reset

    By superqoo,
    • 2 replies
    • 278 views

  3. [Solved] Failed to login after account transference to Plesk

    By dalfc,
    • 1 reply
    • 271 views

  4. Cannot login after renewing inactive account

    By stewguy,
    • 2 replies
    • 356 views

  5. [Solved] Change my Domain name

    By Guest heavenly,
    • 1 reply
    • 299 views

  6. [Solved] extend storadge, and take my money.

    By itismedavid,
    • 3 replies
    • 377 views

  7. [Solved] Domain name change

    By cristianpop,
    • 1 reply
    • 331 views

  8. [Solved] Account Deletion

    By omrahm,
    • 4 replies
    • 412 views

  9. [Solved] Please reset the password. Cannot access my account

    By vineetpandey,   
    • 1 reply
    • 375 views

  10. [Solved] I need to change my domain

    By axaultsystems,
    • 4 replies
    • 386 views

  11. [Solved] nginx 502

    By tdm,
    • 2 replies
    • 320 views

  12. Is Tommy down? 1 2

    By infantex,
    • 22 replies
    • 1.9k views

  13. Change domain

    By hunterp11,
    • 3 replies
    • 293 views

  14. Unable to log in

    By allyn51,
    • 8 replies
    • 449 views

  15. [Solved] 5000mb storage on user mbrz

    By MoneyBroz,
    • 2 replies
    • 439 views
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