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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. Warning: Another user with the same username (**) is already logged in to Plesk.

    By jasonmenti,
    • 3 replies
    • 776 views

  2. HelioHost Keeps Logging Me Out in the Plesk Control Panel

    By st3gm4,
    • 2 replies
    • 685 views

  3. [Solved] Wipe account

    By nbss,
    • 1 reply
    • 5.7k views

  4. [Solved] Change Domain

    By azharfn,
    • 1 reply
    • 329 views

  5. [Solved] Changing main domain name

    By himangshuneog,
    • 1 reply
    • 311 views

  6. [Solved] Add New Domain

    By auqust,
    • 2 replies
    • 496 views

  7. [Solved] Add new domain

    By celestatone,
    • 2 replies
    • 377 views

  8. [Solved] AH01276 (403 Forbidden) error on fresh install of plesk

    By sebas,
    • 2 replies
    • 458 views

  9. [Solved] ADD NEW DOMAIN

    By xbc,
    • 1 reply
    • 283 views

  10. i want to add a new domain

    By onezoroone,
    • 2 replies
    • 375 views

  11. Unable to host node.js application

    By maneeshsandra,
    • 2 replies
    • 1k views

  12. [Solved] Directory List and more ...

    By d3v123,   
    • 1 reply
    • 767 views

  13. Can't add DNS record for my free subdomain

    By mnnobi,
    • 1 reply
    • 319 views

  14. Discord bot cgi error

    By kokofixcomputers,
    • 2 replies
    • 382 views

  15. [Solved] How can I get a lily addon account? I need it to run a web app in .Net Core 6

    By mynor545,
    • 1 reply
    • 629 views
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