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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. [Solved] Asking for password reset

    By Dtc,
    • 1 reply
    • 358 views

  2. [Solved] Add new domain

    By vicente,
    • 1 reply
    • 273 views

  3. Login and Logout Issue

    By abarukayya,   
    • 1 reply
    • 412 views

  4. [Solved] Request for a domain change or adding new custom domain

    By abarukayya,   
    • 6 replies
    • 680 views

  5. [Solved] Add new domain

    By tangox,
    • 1 reply
    • 336 views

  6. [Solved] Add new domain

    By vicente,
    • 1 reply
    • 343 views

  7. [Solved] Upgraded plan

    By mauriciohincapiediaz,
    • 4 replies
    • 580 views

  8. Waiting for the invitation email

    By Joe Tachs,
    • 2 replies
    • 345 views

  9. Plesk - Cannot find FTP Access data

    By niemen,
    • 1 reply
    • 441 views

  10. [Solved] Ready For Plesk?

    By lightoftrus,
    • 1 reply
    • 383 views

  11. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 391 views

  12. Assistance Needed to Secure Website with HTTPS (ZeroSSL Implementation)

    By workforspinxo,
    • 7 replies
    • 515 views

  13. Server Support

    By ktoffel25,
    • 0 replies
    • 222 views

  14. [Solved] Migration to plesk

    By Kramer,
    • 3 replies
    • 402 views

  15. Does Storage Limit Include Database

    By Cybermals,
    • 1 reply
    • 370 views
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