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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,708 topics in this forum

  1. [Solved] Rename Account Forum

    By DEUS-DEI,
    • 2 replies
    • 280 views

  2. [Solved] I need help with couple things if you can...

    By flechen,
    • 1 reply
    • 360 views

  3. [Solved] I totally meant to use different email and username.

    By flechen,
    • 6 replies
    • 460 views

  4. [Solved] Format or wipe account

    By yasky,
    • 2 replies
    • 371 views

  5. [Solved] Please upgrade my plan to Tommy from Johnny

    By varadmathur,
    • 6 replies
    • 311 views

  6. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 691 views

  7. [Solved] My Account Password

    By cvary611,
    • 1 reply
    • 341 views

  8. [Solved] Invalid invite link

    By c00lcr4b,
    • 1 reply
    • 408 views

  9. [Solved] Reset to Default

    By Spaceium,
    • 6 replies
    • 462 views

  10. [Solved] Reset Password

    By garfieldsf,
    • 1 reply
    • 255 views

  11. [Solved] Email validation sent to the wrong email address?

    By Raven,   
    • 3 replies
    • 391 views

  12. [Solved] can you move my acc to prev server?

    By softsys,   
    • 2 replies
    • 455 views

  13. [Solved] Johnny only now .. what Tommy status

    By fuzmic,
    • 3 replies
    • 349 views

  14. [Solved] Account recovery and transfer to Plesk

    By callebad,
    • 4 replies
    • 366 views

  15. [Solved] Can I get invitation for Johnny account?

    By monitor2,
    • 2 replies
    • 291 views
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