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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. [Solved] Dlete account

    By bawanthabe,
    • 1 reply
    • 308 views

  2. [Solved] Changing The Domain

    By bawanthabe,   
    • 1 reply
    • 322 views

  3. Add New Domain

    By bawanthabe,
    • 1 reply
    • 283 views

  4. 503 error

    By tschmidt,
    • 7 replies
    • 611 views

  5. [Solved] Changing username/display name

    By bpthecodeman,
    • 6 replies
    • 461 views

  6. [Solved] Adding a new website/domain

    By bpthecodeman,
    • 4 replies
    • 414 views

  7. SSL not working

    By jrf,
    • 1 reply
    • 289 views

  8. [Solved] add domains

    By ccaracci,
    • 1 reply
    • 320 views

  9. Request access for Lily

    By tommardev,
    • 7 replies
    • 532 views

  10. PHP AI Script Issue on HelioHost - Not Returning AI Input

    By ChippyTech,
    • 1 reply
    • 452 views

  11. [Solved] hh_k4i0d Disk cleanup and reversal of arbitrary suspension

    By k4i0d,
    • 1 reply
    • 332 views

  12. Domain and password

    By Guest hunterp11,
    • 0 replies
    • 292 views
    • Guest
    • Guest

  13. [Solved] Locked out

    By Wooldrid,
    • 3 replies
    • 375 views

  14. [Solved] reset password

    By java1to3,
    • 5 replies
    • 366 views

  15. [Solved] new domain added to my account

    By komi,   
    • 5 replies
    • 527 views
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