Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,093 topics in this forum

  1. [Solved] request Lily access for aspx

    By loretzjr,
    • 1 reply
    • 371 views

  2. [Solved] Please change my main domain to bacheli.de

    By mel2023,
    • 1 reply
    • 247 views

  3. [Solved] Add domains

    By macv87,
    • 1 reply
    • 8.8k views

  4. FTP cant login

    By franklow,
    • 4 replies
    • 439 views

  5. Slow website performance

    By johnjuan,
    • 2 replies
    • 324 views

  6. [Solved] Add Domain

    By datadecay,
    • 1 reply
    • 341 views

  7. [Solved] How to add DNS record from Lets encrypt

    By codename25,
    • 2 replies
    • 407 views

  8. [Solved] delete account

    By cjhay,
    • 1 reply
    • 259 views

  9. [Solved] Account was unarchived but unable to see the website

    By seihoeng,
    • 2 replies
    • 309 views

  10. [Solved] Change a php setting for my Account

    By mrj,
    • 2 replies
    • 493 views

  11. Wordpress In Not Working !

    By bawanthabe,
    • 2 replies
    • 347 views

  12. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 361 views

  13. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 527 views

  14. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 310 views

  15. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 363 views
×
×
  • Create New...