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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,758 topics in this forum

  1. HELIOHOST DNS Records for SOFTHAUZ

    By softhauz,
    • 7 replies
    • 666 views

  2. [Solved] New Domain Requirement, Extensions Enable and Domain Document Root Change Request

    By uttama1,   
    • 1 reply
    • 538 views

  3. Plesk Add/Remove Domain Disabled in "Tommy" Server?

    By jocko,   
    • 1 reply
    • 448 views

  4. Required extensions

    By deepakkr99027,
    • 1 reply
    • 333 views

  5. [Solved] Hi! My username is timeismoney. Please add a domain investortrade.us

    By timeismoney,   
    • 1 reply
    • 372 views

  6. [Solved] Adding a new subdomain to my account

    By fmors,
    • 1 reply
    • 293 views

  7. [Solved] error deleting account

    By Guest hunterp11,
    • 3 replies
    • 410 views

  8. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,   
    • 1 reply
    • 386 views

  9. [Solved] Unable to reset password

    By bobrobot,
    • 1 reply
    • 347 views

  10. Subdomain

    By trenesky,
    • 1 reply
    • 344 views

  11. [Solved] Add a domain

    By msbsurfi,   
    • 3 replies
    • 465 views

  12. [Solved] adding subdomain

    By monoista,
    • 6 replies
    • 999 views

  13. [Solved] subdomain

    By Guest hunterp11,   
    • 1 reply
    • 344 views

  14. [Solved] REQUEST TO CHANGE MY MAIN DOMAIN

    By sirzech,
    • 1 reply
    • 331 views

  15. [Solved] Request for a new domain

    By nkhris,   
    • 1 reply
    • 370 views
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