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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,890 topics in this forum

  1. [Solved] Wipe my account

    By celestatone1,
    • 1 reply
    • 248 views

  2. [Solved] Account Delection Request

    By nidrzero,
    • 1 reply
    • 269 views

  3. [Solved] change name

    By cop4610,
    • 3 replies
    • 377 views

  4. [Solved] File exceds limit php.ini (wordpress Error)

    By retrope,
    • 2 replies
    • 411 views

  5. Need more storage

    By ronniemwesigwa,
    • 1 reply
    • 227 views

  6. Your account is ready to transfer to Plesk

    By eliran,
    • 1 reply
    • 275 views

  7. Control panel - please advise

    By edmtest,
    • 1 reply
    • 219 views

  8. [Solved] change password

    By alberto4,
    • 1 reply
    • 263 views

  9. What does free plan offer?

    By Husniddin,
    • 2 replies
    • 283 views

  10. [Solved] im ready for plesk

    By theshade,
    • 2 replies
    • 440 views

  11. [Solved] Still unable to login

    By andrelc,
    • 2 replies
    • 307 views

  12. website offline

    By andrelc,
    • 3 replies
    • 307 views

  13. [Solved] Need to reset plesk login password for account on Tommy

    By subhashr,
    • 1 reply
    • 234 views

  14. [Solved] requesting main domain change

    By anthonyt,
    • 1 reply
    • 286 views

  15. [Solved] Media Wiki Instalation

    By benmmonster,
    • 1 reply
    • 326 views
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