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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. [Solved] Account wipe

    By Guest zlatko1,   
    • 2 replies
    • 298 views
    • Guest
    • Guest

  2. [Solved] Change domain

    By stavroskanias,
    • 2 replies
    • 484 views

  3. [Solved] Start over

    By guessthecase501,
    • 1 reply
    • 469 views

  4. [Solved] Hey admin can you add this domain in my account

    By sarfraaz12,
    • 2 replies
    • 376 views

  5. [Solved] Please add my Domain

    By krisenigma,   
    • 1 reply
    • 424 views

  6. [Solved] Increased storage

    By mm1,   
    • 3 replies
    • 537 views

  7. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,
    • 1 reply
    • 572 views

  8. [Solved] Internal Server Error

    By msbsurfi,
    • 10 replies
    • 1.1k views

  9. [Solved] Domain change

    By raandre,   
    • 3 replies
    • 512 views

  10. [Solved] request domain added

    By akalia,
    • 1 reply
    • 305 views

  11. Lets Encrypt time to renew ..

    By fuzmic,
    • 0 replies
    • 392 views

  12. Node JS app on Tommy not running

    By mariadumas,
    • 1 reply
    • 359 views

  13. [Solved] Requesting for addon domains

    By myzega,
    • 2 replies
    • 525 views

  14. My error_log only shows errors from my first Flask app

    By ujcis,   
    • 6 replies
    • 700 views

  15. [Solved] Request resetting my account to start over

    By elkhaddir,
    • 1 reply
    • 442 views
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