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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,654 topics in this forum

  1. [Solved] Request to delete the account

    By rahilrasool35,
    • 1 reply
    • 288 views

  2. [Solved] Reset Account ?

    By viosrio,
    • 1 reply
    • 367 views

  3. problem website

    By retrope,
    • 2 replies
    • 537 views

  4. [Solved] Root directory for PHP

    By raqbul,
    • 10 replies
    • 1k views

  5. [Solved] Request to get my account deleted

    By Guest coderlotl,
    • 1 reply
    • 339 views

  6. Tommy Plan and Johnny Plan difference

    By gebu8f,
    • 0 replies
    • 270 views

  7. [Solved] Submitting request for subdomain

    By scutoid,   
    • 1 reply
    • 409 views

  8. [Solved] Website content not being served properly?

    By cesvillalta,
    • 1 reply
    • 339 views

  9. [Solved] Can't send e-mail from Tommy

    By infantex,
    • 4 replies
    • 707 views

  10. [Solved] Add-on domain

    By Seekier,
    • 1 reply
    • 512 views

  11. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 318 views

  12. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 301 views

  13. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 446 views

  14. SSL/TSL error message

    By skullys,
    • 2 replies
    • 476 views

  15. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 369 views
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