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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,430 topics in this forum

  1. [Solved] Please put one more addon domain to my account - dudaflores.com

    By mel2023,
    • 1 reply
    • 274 views

  2. [Solved] will need my information for tommy has this email doesn't function

    By Max Manning,
    • 1 reply
    • 267 views

  3. [Solved] "Mail Settings" in Plesk disappeared

    By vvenet,
    • 6 replies
    • 757 views

  4. [Solved] Request to convert andreijiroh.dev into primary domain while keeping my helioho.st subdomain as addon

    By ajhalili2006,
    • 7 replies
    • 891 views

  5. [Solved] Wipe & Start Over

    By marckeeley,   
    • 1 reply
    • 2.5k views

  6. [Solved] Please reset account and remove domain

    By mrbay,   
    • 1 reply
    • 455 views

  7. [Solved] ERR_TOO_MANY_REDIRECTS

    By zsolt112873,
    • 9 replies
    • 612 views

  8. [Solved] add domain

    By tntprojects26,
    • 3 replies
    • 352 views

  9. [Solved] spanyolkonyvelo.es instead of spanyolkonyvelo.helioho.st

    By zsolt112873,
    • 4 replies
    • 408 views

  10. Request for Nameservers for External Domain

    By azzedine,
    • 1 reply
    • 302 views

  11. Help reduce

    By azoresva,
    • 1 reply
    • 252 views

  12. [Solved] Change Domain

    By pptvirtual,
    • 1 reply
    • 289 views

  13. custom domain not workin

    By k4i0d,
    • 3 replies
    • 369 views

  14. CONNECTION TIMOUT

    By merakhataml,
    • 1 reply
    • 455 views

  15. Node.js Memory & CPU usage test

    By Ookma-Kyi,
    • 7 replies
    • 986 views
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