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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. Delete account

    By maroufwani,
    • 1 reply
    • 385 views

  2. [Solved] remote access

    By peterlasvera,
    • 2 replies
    • 495 views

  3. Keep websites secured Disabled

    By thorast,
    • 1 reply
    • 302 views

  4. Please change the main domain for "alexgoldberg" account

    By dosprn,
    • 2 replies
    • 321 views

  5. dosprn.com hosting

    By dosprn,
    • 1 reply
    • 297 views

  6. [Solved] cant access database

    By peterlasvera,
    • 1 reply
    • 274 views

  7. delete account

    By dlane,
    • 0 replies
    • 271 views

  8. [Solved] Please reset my account - jcisministries.helioho.st

    By zemfajardo7,
    • 1 reply
    • 333 views

  9. [Solved] Domain change

    By whitedevil,
    • 1 reply
    • 342 views

  10. [Solved] VPS subscription renewal

    By allu62,
    • 4 replies
    • 592 views

  11. [Solved] Wipe account and start over

    By piyush40,
    • 1 reply
    • 306 views

  12. [Solved] Wipe account and start over

    By sg7652660,
    • 1 reply
    • 393 views

  13. [Solved] wipe account and start overagain

    By whitedevil,
    • 1 reply
    • 346 views

  14. [Solved] How long does the free hosting take

    By Ahmed EL Masry,
    • 1 reply
    • 296 views

  15. [Solved] Request to setup a subdomain

    By open0,
    • 1 reply
    • 358 views
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