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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,496 topics in this forum

  1. [Solved] Plesk cannot access

    By jason97965,
    • 1 reply
    • 512 views

  2. want to switch to tommy

    By guessthecase501,
    • 1 reply
    • 393 views

  3. [Solved] Subdomain Add

    By walterpowell,
    • 2 replies
    • 371 views

  4. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,   
    • 1 reply
    • 703 views

  5. [Solved] Domain Name Needing Changed

    By aaronmaruska,
    • 4 replies
    • 573 views

  6. [Solved] Error

    By mytrosuper,
    • 2 replies
    • 411 views

  7. [Solved] Johnny down ?

    By dahuhunter,
    • 4 replies
    • 494 views

  8. [Solved] Wordpress not working

    By caiquedb,   
    • 1 reply
    • 348 views

  9. [Solved] It is possible to change to Cloudflare NS?

    By lgv10,
    • 3 replies
    • 628 views

  10. [Solved] I need to add some subdomains to my account. How can I do that?

    By abohamza,   
    • 4 replies
    • 709 views

  11. [Solved] Domain personal

    By ramel,
    • 2 replies
    • 345 views

  12. Reset my Account, please ! lol

    By wos83,
    • 1 reply
    • 272 views

  13. [Solved] Change for Default Domain, Please

    By wos83,
    • 1 reply
    • 301 views

  14. New Node/Express app returns 500

    By ryansimms,
    • 6 replies
    • 659 views

  15. [Solved] nodejs app didn't refresh

    By mricardi,
    • 2 replies
    • 385 views
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