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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. [Solved] Changing The Domain

    By bawanthabe,   
    • 1 reply
    • 311 views

  2. Add New Domain

    By bawanthabe,
    • 1 reply
    • 278 views

  3. 503 error

    By tschmidt,
    • 7 replies
    • 586 views

  4. [Solved] Changing username/display name

    By bpthecodeman,
    • 6 replies
    • 445 views

  5. [Solved] Adding a new website/domain

    By bpthecodeman,
    • 4 replies
    • 401 views

  6. SSL not working

    By jrf,
    • 1 reply
    • 279 views

  7. [Solved] add domains

    By ccaracci,
    • 1 reply
    • 312 views

  8. Request access for Lily

    By tommardev,
    • 7 replies
    • 521 views

  9. PHP AI Script Issue on HelioHost - Not Returning AI Input

    By ChippyTech,
    • 1 reply
    • 431 views

  10. [Solved] hh_k4i0d Disk cleanup and reversal of arbitrary suspension

    By k4i0d,
    • 1 reply
    • 324 views

  11. Domain and password

    By Guest hunterp11,
    • 0 replies
    • 289 views
    • Guest
    • Guest

  12. [Solved] Locked out

    By Wooldrid,
    • 3 replies
    • 369 views

  13. [Solved] reset password

    By java1to3,
    • 5 replies
    • 355 views

  14. [Solved] new domain added to my account

    By komi,   
    • 5 replies
    • 517 views

  15. Resety password

    By dyfhjub2022,
    • 2 replies
    • 260 views
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