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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,496 topics in this forum

  1. add

    By krzysztof90,
    • 1 reply
    • 282 views

  2. [Solved] johhny - mod_fcgid: error reading data from FastCGI server - 500 Internal Server Error

    By zsolt112873,
    • 2 replies
    • 570 views

  3. webmail error

    By huycolab2023,
    • 2 replies
    • 385 views

  4. error on my website

    By lightoftrus,
    • 1 reply
    • 358 views

  5. [Solved] Hosted website stopped working

    By davtyangarnik95,
    • 2 replies
    • 350 views

  6. [Solved] Webmail problem ! Please help !

    By huycolab2023,
    • 3 replies
    • 470 views

  7. [Solved] My site matilda.vn is not work

    By huycolab2023,
    • 5 replies
    • 722 views

  8. [Solved] Please help. "1 subscriptions exceed limits". How come? And how to restore/repair?

    By vvenet,
    • 8 replies
    • 920 views

  9. [Solved] Php not start

    By ramel,   
    • 1 reply
    • 364 views

  10. [Solved] CloudFlare Origin Server certificates

    By ballagyr,
    • 3 replies
    • 527 views

  11. [Solved] Request to Add an Addon Domain

    By thedannified,   
    • 1 reply
    • 403 views

  12. [Solved] wipe all my server's date and reset

    By ducks,   
    • 1 reply
    • 353 views

  13. [Solved] Addon Domains

    By lacasuriortodoxe,
    • 1 reply
    • 360 views

  14. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 308 views

  15. Reactivate suspended postgres database with Postgis extension and remote database access

    By mukul.007ju,
    • 3 replies
    • 496 views
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