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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,430 topics in this forum

  1. [Solved] Wipe my account to Start from the Begin

    By elkhaddir,
    • 5 replies
    • 581 views

  2. [Solved] Wiping account and starting over

    By davtyangarnik95,
    • 2 replies
    • 329 views

  3. Gmail rejecting mails

    By tymek805,
    • 2 replies
    • 292 views

  4. E-mail dns settings (spf, dkim, dmarc)

    By vvenet,
    • 7 replies
    • 830 views

  5. Request to reste my account

    By elkhaddir,
    • 1 reply
    • 349 views

  6. Sir kindly delete all my account except this one

    By dwijashu,
    • 0 replies
    • 324 views

  7. [Solved] I want to change my domain!

    By sabzgunbad3,   
    • 1 reply
    • 283 views

  8. [Solved] WEBSITE not working - HTTP ERROR 503

    By theapexmaster,
    • 3 replies
    • 359 views

  9. [Solved] Can I have ssh access?

    By misaka,
    • 1 reply
    • 300 views

  10. [Solved] Add a domain on my site

    By wu,   
    • 1 reply
    • 305 views

  11. [Solved] Please delete my account

    By climb4fun,
    • 1 reply
    • 277 views

  12. [Solved] add domain

    By seekedx,   
    • 1 reply
    • 302 views

  13. [Solved] SPF issue with mail from tommy2?

    By n747mm,
    • 4 replies
    • 558 views

  14. My tommy website & dashboard are a bit slow to load

    By elkhaddir,
    • 2 replies
    • 389 views

  15. [Solved] Change domain name

    By leibmanyevgeny,
    • 1 reply
    • 265 views
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