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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 298 views

  2. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 459 views

  3. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 290 views

  4. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 346 views

  5. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 259 views

  6. a few questions...

    By christian3137,
    • 2 replies
    • 295 views

  7. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 293 views

  8. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 305 views

  9. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 242 views

  10. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 291 views

  11. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 812 views

  12. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 505 views

  13. [Solved] I forgot my account password

    By muneeromran2001,
    • 3 replies
    • 297 views

  14. Reset password for Heliohost

    By drashko,
    • 1 reply
    • 244 views

  15. unable to set another main page, unable to show other web pages

    By aggiornamentijw,
    • 4 replies
    • 398 views
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