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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,486 topics in this forum

  1. [Solved] Origin is unreachable - Host error

    By sportnix,
    • 5 replies
    • 361 views

  2. [Solved] reset password

    By bassu,
    • 2 replies
    • 333 views

  3. [Solved] Server move and domain change

    By hunter93,
    • 3 replies
    • 244 views

  4. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer.

    By rodtvudt,
    • 2 replies
    • 247 views

  5. VPS issue

    By shaacc2019,
    • 1 reply
    • 215 views

  6. Need SSL

    By yesuswe,
    • 1 reply
    • 202 views

  7. Domains been disabled

    By mateusfmello2,
    • 1 reply
    • 170 views

  8. [Solved] Ractivate account TMR2

    By tmr,
    • 2 replies
    • 210 views

  9. [Solved] Rename Account Forum

    By DEUS-DEI,
    • 2 replies
    • 250 views

  10. [Solved] I need help with couple things if you can...

    By flechen,
    • 1 reply
    • 329 views

  11. [Solved] I totally meant to use different email and username.

    By flechen,
    • 6 replies
    • 422 views

  12. [Solved] Plesk Backup enable local ftp

    By nyten,
    • 3 replies
    • 505 views

  13. [Solved] Format or wipe account

    By ojplanet,
    • 2 replies
    • 312 views

  14. [Solved] Please upgrade my plan to Tommy from Johnny

    By varadmathur,
    • 6 replies
    • 277 views

  15. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 544 views
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