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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. [Solved] Error 500

    By encontra,
    • 1 reply
    • 247 views

  2. Account unarchive

    By mauer,
    • 3 replies
    • 355 views

  3. [Solved] change ip to subdomain

    By steven98,
    • 5 replies
    • 492 views

  4. [Solved] Did the tommy ip change?

    By christopher735,
    • 3 replies
    • 330 views

  5. Account problem

    By mcstar1982,
    • 1 reply
    • 240 views

  6. Issue with FTP

    By sagnik,
    • 1 reply
    • 330 views

  7. Recover the main domain

    By mohamedabdelshaf,
    • 1 reply
    • 229 views

  8. [Solved] Plesk Defaul Page and SSL Certificate

    By fancharl,
    • 1 reply
    • 367 views

  9. [Solved] Login

    By vvenet,
    • 1 reply
    • 310 views

  10. [Solved] Account Upgarde Request

    By nazsky786,
    • 2 replies
    • 368 views

  11. [Solved] Addon Domain

    By miniurl,
    • 2 replies
    • 448 views

  12. [Solved] I just got "Your account has been archived due to inactivity" on Johnny, despite being logged on in the last week or two.

    By flexo,
    • 1 reply
    • 284 views

  13. [Solved] Addon Domain

    By juaorpo,
    • 1 reply
    • 225 views

  14. Plesk Default Page

    By dahuhunter,
    • 4 replies
    • 473 views

  15. Reset my account

    By Emmanuel bwire,
    • 1 reply
    • 211 views
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