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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. Drupal update

    By visionm,
    • 6 replies
    • 789 views

  2. Addition of free domains in Heliohost

    By hundalprabh07,
    • 1 reply
    • 337 views

  3. [Solved] To add domain

    By harmer,
    • 4 replies
    • 473 views

  4. [Solved] Would you please add domain elivergara.com

    By elivergara,   
    • 2 replies
    • 329 views

  5. No changes made to website, but it now gives 500 error

    By alewis,
    • 9 replies
    • 575 views

  6. [Solved] Addon Domain Request

    By ismailserin,
    • 2 replies
    • 335 views

  7. Dovecot Reload Failed - Restored Johnny Account

    By bintrestreeterm,
    • 2 replies
    • 610 views

  8. [Solved] add domain

    By alberto4,
    • 1 reply
    • 329 views

  9. i am not able add git repo on my account help to do that.

    By harshil,
    • 1 reply
    • 259 views

  10. [Solved] Change of Domain

    By marvelousaare,
    • 3 replies
    • 452 views

  11. want to add my own custom domain

    By moddriodco,
    • 1 reply
    • 343 views

  12. [Solved] Change domain

    By zhanang19,
    • 1 reply
    • 291 views

  13. [Solved]  site name is "https://neoraj3.helioho.st/" but I want to name it "https://mykdcv.helioho.st/"

    By neoraj3,
    • 1 reply
    • 352 views

  14. [Solved] Reset account

    By npnbss,   
    • 1 reply
    • 333 views

  15. start from scratch

    By stywerty,
    • 1 reply
    • 306 views
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