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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] Can't access plesk panel

    By ricardosdl,   
    • 3 replies
    • 467 views

  2. [Solved] Php setting on subdomain

    By intraserverin,
    • 1 reply
    • 207 views

  3. [Solved] account deletion

    By fourstarskills,
    • 1 reply
    • 225 views

  4. [Solved] still having issues getting into plesk

    By sunamong,
    • 1 reply
    • 242 views

  5. [Solved] Add domain to my account

    By theblock,   
    • 0 replies
    • 239 views

  6. [Solved] Add domain to my account.

    By intraserverin,
    • 3 replies
    • 291 views

  7. MySQL Database

    By rexvizconde,
    • 2 replies
    • 217 views

  8. [Solved] switching to other server

    By intraserverin,
    • 3 replies
    • 290 views

  9. [Solved] Can't login to heliohost.org

    By sortaloc,
    • 1 reply
    • 243 views

  10. [Solved] Password

    By hunter93,
    • 1 reply
    • 264 views

  11. [Solved] Lily Access

    By intrepidowlbear,
    • 3 replies
    • 323 views

  12. [Solved] reset password

    By heliot10,
    • 1 reply
    • 200 views

  13. [Solved] Ssl Error

    By muneeromran2001,
    • 1 reply
    • 351 views

  14. Not getting Plesk migration email

    By pokestar,
    • 1 reply
    • 260 views

  15. [Solved] Change domain

    By loginn404,
    • 4 replies
    • 316 views
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