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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. delete account

    By dlane,
    • 0 replies
    • 256 views

  2. [Solved] Please reset my account - jcisministries.helioho.st

    By zemfajardo7,
    • 1 reply
    • 316 views

  3. [Solved] Domain change

    By whitedevil,
    • 1 reply
    • 321 views

  4. [Solved] VPS subscription renewal

    By allu62,
    • 4 replies
    • 553 views

  5. [Solved] Wipe account and start over

    By piyush40,
    • 1 reply
    • 288 views

  6. [Solved] Wipe account and start over

    By sg7652660,
    • 1 reply
    • 362 views

  7. [Solved] wipe account and start overagain

    By whitedevil,
    • 1 reply
    • 329 views

  8. [Solved] How long does the free hosting take

    By Ahmed EL Masry,
    • 1 reply
    • 278 views

  9. [Solved] Request to setup a subdomain

    By open0,
    • 1 reply
    • 339 views

  10. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,
    • 3 replies
    • 377 views

  11. joomla URL Rewriting/mod rewrite and error 404 complete mess

    By hestia66,
    • 7 replies
    • 694 views

  12. [Solved] Please add my domain and Subdomain

    By dhananjaym182,
    • 2 replies
    • 353 views

  13. [Solved] i want to change my domain (dwyazzo2000.heliohost.us)

    By dwyazzo2000,
    • 1 reply
    • 264 views

  14. [Solved] Wipe & start over, username: alexrmann

    By alexrmann,
    • 1 reply
    • 238 views

  15. [Solved] Change Domain Name

    By anukultripathi,
    • 1 reply
    • 282 views
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