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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,844 topics in this forum

  1. Recommended PHP Configuration Limits

    By backupchiquipoli,
    • 1 reply
    • 115 views

  2. [Solved] Request to change domain name

    By ezdeath0622,
    • 1 reply
    • 93 views

  3. modsecurity false positive (rule id: 210580) on google oauth response

    Topic was moved to forum Escalated Requests

  4. [Solved] adding subdomain

    By itsmarkmcbgyt,
    • 3 replies
    • 162 views

  5. [Solved] start over

    By mgchristian,
    • 1 reply
    • 98 views

  6. [Solved] Subdomain set up

    By qutegifts,
    • 1 reply
    • 92 views

  7. [Krydos] Connection to storage server failed

    Topic was moved to forum Escalated Requests

  8. [Krydos] Discontinue VPS service

    Topic was moved to forum Escalated Requests

  9. Email: "Possible Terms of Service violation detected"

    By imaraproducts,
    • 0 replies
    • 96 views

  10. [Solved] Problems with sending emails

    By backupchiquipoli,
    • 5 replies
    • 209 views

  11. Move to VPS

    By kz370,
    • 4 replies
    • 136 views

  12. [Solved] Reset Account

    By kz370,
    • 1 reply
    • 110 views

  13. [Solved] I'd like my domain connected to my hosting

    By imaraproducts,
    • 1 reply
    • 116 views

  14. [Solved] TOS violation notice

    By thepottervault,
    • 1 reply
    • 107 views

  15. [Solved] Suspicious files / folders in the root

    By slashbit,
    • 2 replies
    • 136 views
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