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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,258 topics in this forum

  1. [Solved] I want to be able to bind my own domain name

    By seekwe,
    • 2 replies
    • 311 views

  2. [Solved] No (sub)domain options for my account?

    By ronvdc,   
    • 6 replies
    • 444 views

  3. [Solved] Account wipe

    By Guest zlatko1,   
    • 2 replies
    • 205 views
    • Guest
    • Guest

  4. [Solved] Change domain

    By stavroskanias,
    • 2 replies
    • 347 views

  5. [Solved] Start over

    By guessthecase501,
    • 1 reply
    • 375 views

  6. [Solved] Hey admin can you add this domain in my account

    By sarfraaz12,
    • 2 replies
    • 268 views

  7. [Solved] Please add my Domain

    By krisenigma,   
    • 1 reply
    • 311 views

  8. [Solved] Increased storage

    By mm1,   
    • 3 replies
    • 409 views

  9. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,
    • 1 reply
    • 425 views

  10. [Solved] Internal Server Error

    By msbsurfi,
    • 10 replies
    • 830 views

  11. [Solved] Domain change

    By raandre,   
    • 3 replies
    • 351 views

  12. [Solved] request domain added

    By akalia,
    • 1 reply
    • 208 views

  13. Lets Encrypt time to renew ..

    By fuzmic,
    • 0 replies
    • 278 views

  14. Node JS app on Tommy not running

    By mariadumas,
    • 1 reply
    • 248 views

  15. [Solved] Requesting for addon domains

    By myzega,
    • 2 replies
    • 354 views
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