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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,494 topics in this forum

  1. [Solved] I NEED TO ADD MY DOMAIN NAME ASAP.

    By alkhanmuscatfina,
    • 1 reply
    • 269 views

  2. [Solved] Add Domain

    By WhiskeyJack,   
    • 2 replies
    • 297 views

  3. [Solved] Request to Add Another Domain

    By matinmahzad,
    • 1 reply
    • 234 views

  4. [Solved] Add main domain savingsandtax.com

    By spforsom,   
    • 1 reply
    • 227 views

  5. Error code 504: Gateway time-out

    By turinglenditwwe,
    • 6 replies
    • 539 views

  6. [Solved] Forbidden

    By daneesv,
    • 2 replies
    • 390 views

  7. [Solved] I want to reset my account

    By zxcizc,
    • 1 reply
    • 262 views

  8. [Solved] please add new domain

    By carlos77,   
    • 4 replies
    • 453 views

  9. [Solved] Unable to authenticate UpdraftPlus plugin (403 Forbidden)

    By oleglucic,
    • 4 replies
    • 1.1k views

  10. [Solved] add subdomain

    By mhiguera,   
    • 1 reply
    • 237 views

  11. Can't restore database from .sql file - connection to server is lost every time

    By esn024,
    • 0 replies
    • 276 views

  12. [Solved] Add new domain

    By mrghst,
    • 1 reply
    • 262 views

  13. [Solved] I would like to add a domain

    By qzify,
    • 1 reply
    • 302 views

  14. [Solved] I NEED TO ADD MY DOMAIN NAME ASAP.

    By alkhanmuscatfina,
    • 1 reply
    • 308 views

  15. [Solved] New subdomain inclusion request

    By ismailserin,
    • 1 reply
    • 258 views
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