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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,532 topics in this forum

  1. Does Storage Limit Include Database

    By Cybermals,
    • 1 reply
    • 280 views

  2. Plesk Default Page

    By izlwhd,
    • 1 reply
    • 209 views

  3. [Solved] Additional Subdomain

    By itrk,
    • 2 replies
    • 182 views

  4. git not working

    By harshil,
    • 1 reply
    • 177 views

  5. [Solved] wipe and start over

    By lucasgsalvadore,
    • 1 reply
    • 177 views

  6. [Solved] Domain Change Request

    By hooqadmin,
    • 1 reply
    • 198 views

  7. [Solved] Config table does not contain the version.

    By garrigue,
    • 8 replies
    • 5.5k views

  8. [Solved] REQUEST TO ADD DOMAIN INFINITYHUE.US.TO

    By lagboy,
    • 1 reply
    • 179 views

  9. Reset Password

    By nayakeg699,
    • 2 replies
    • 186 views

  10. [Solved] password reset on https://heliohost.org/

    By apikoding,
    • 1 reply
    • 328 views

  11. Help Plesk Password

    By drosales0391,
    • 1 reply
    • 164 views

  12. [Solved] Request to add a domain name

    By espyou,
    • 1 reply
    • 171 views

  13. [Solved] Need help in reactivation and transfer to Plesk

    By itmaster,
    • 2 replies
    • 250 views

  14. [Solved] Change domain and password reset

    By hunter93,
    • 2 replies
    • 218 views

  15. [Solved] Account Reset request

    By elkhaddir,
    • 2 replies
    • 259 views
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