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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,817 topics in this forum

  1. [Solved] Request to Add New Domain

    By b0chard,   
    • 4 replies
    • 465 views

  2. [Solved] Account creation in progress for over 2 hours

    By ahoyaa,
    • 1 reply
    • 326 views

  3. [Solved] Add a .com domain

    By xabierpico,
    • 2 replies
    • 419 views

  4. External MySQL Database

    By michaelhoffman,   
    • 2 replies
    • 380 views

  5. [Solved] Add domain name

    By langb6416,
    • 1 reply
    • 271 views

  6. [Solved] add domain to account ignaciomtds

    By ignaciomtds,
    • 1 reply
    • 348 views

  7. [Solved] Vrijschot

    By tjpronk,
    • 3 replies
    • 375 views

  8. Node.js App Fails to Start - No Logs on Plesk

    By aiwodemaya,
    • 2 replies
    • 1.2k views

  9. [Solved] Can i add my own domain to my web? i want to make into cuanin.ceee17.xyz, i already have the ceee17.xyz domain

    By jessenchayadi17,   
    • 1 reply
    • 286 views

  10. Account reset

    By hsorsa,
    • 1 reply
    • 300 views

  11. SSH access

    By gmpintus,
    • 2 replies
    • 495 views

  12. [Solved] user: wapps    Please reset account.

    By wapps,   
    • 1 reply
    • 282 views

  13. [Solved] Add Domain

    By pokemonwawi,
    • 1 reply
    • 389 views

  14. [Solved] One more domain please

    By philipesouza,
    • 3 replies
    • 472 views

  15. User=wapps. Restoring Backup

    By wapps,
    • 8 replies
    • 718 views
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