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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,414 topics in this forum

  1. [Solved] Change of domain name

    By vivekrajan007,
    • 2 replies
    • 653 views

  2. [Solved] Request to Add Subdomains

    By roxanne,   
    • 6 replies
    • 1.1k views

  3. [Solved] Request to create an Addon Domain

    By xmlsdk,
    • 3 replies
    • 767 views

  4. [Wolstech] Request a Lily account to support Classic ASP

    Topic was moved to forum Escalated Requests

  5. Reset My account

    By douglaswebster21,
    • 3 replies
    • 104 views

  6. Request to enable Python support for tigersak.helioho.st

    By tigersak,
    • 1 reply
    • 81 views

  7. Add new domain for "karvp"

    Topic was moved to forum Escalated Requests

  8. [Solved] Add subdomains in my website

    By nottanmayyy,
    • 3 replies
    • 606 views

  9. DearCareer.com register

    By Ambrose,
    • 2 replies
    • 86 views

  10. [Solved] ドメイン追加について。

    By The Japan Human,   
    • 1 reply
    • 493 views

  11. [Solved] add domains to my new account

    By mgmason,
    • 4 replies
    • 120 views

  12. [Solved] I want to add a domain to my account

    By rck1753,
    • 1 reply
    • 95 views

  13. [Solved] Reset My account

    By douglaswebster21,
    • 1 reply
    • 67 views

  14. Complete website backup to dropbox

    By r0nmlt,
    • 2 replies
    • 664 views

  15. Urgent: Help needed — Document root locked, 504 Gateway, PHP settings & app setup (username: osamalovirboy, site: turkiii.helioho.st)

    By osamalovirboy,
    • 1 reply
    • 121 views
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