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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,746 topics in this forum

  1. PLEASE HELP Cannot connect to my VPS! times out, server needs to be restarted

    Topic was moved to forum Escalated Requests

  2. [Solved] Add TXT record to domain to verify ownership

    By cancian,
    • 3 replies
    • 144 views

  3. [Solved] Request for domain addition

    By durukan,
    • 1 reply
    • 98 views

  4. Domain Name Change

    By kezia,
    • 1 reply
    • 70 views

  5. [Solved] Request for account and domain deletion

    By allpeptides,
    • 2 replies
    • 112 views

  6. [Solved] Reset Account

    By kangjoyeuse,
    • 3 replies
    • 125 views

  7. MX records

    Topic was moved to forum Escalated Requests

  8. Request to add domains, subdomains and aliases (Cloudflare – A and AAAA records)

    By desenvolvedoree,
    • 3 replies
    • 189 views

  9. How import my website content that have been created locally with AI

    By shield,
    • 1 reply
    • 78 views

  10. [Krydos] Request for Reverse DNS (PTR) to point on my domain

    Topic was moved to forum Escalated Requests

  11. [Solved] Adding 2 more Domain

    By hilmibisri123,
    • 1 reply
    • 81 views

  12. Add Domain, Subdomains and Alias – ShadowForge Webstack

    By shadowforge,
    • 4 replies
    • 175 views

  13. Domain removal request

    By allpeptides,
    • 1 reply
    • 74 views

  14. [Solved] Add a Domain

    By ryofist,
    • 2 replies
    • 89 views

  15. Wordpress install issues

    By carolineamran,
    • 2 replies
    • 83 views
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