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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,320 topics in this forum

  1. [Solved] Add domain name

    By langb6416,
    • 1 reply
    • 94 views

  2. [Solved] 502 Bad Gateway

    By tdm,
    • 1 reply
    • 88 views

  3. Proposed PayPal Payment Method

    Topic was moved to forum Escalated Requests

  4. [Krydos] error - CREATE EXTENSION postgis

    Topic was moved to forum Escalated Requests

  5. REMOTE CONNECTION TO POSTGRESQL

    Topic was moved to forum Escalated Requests

  6. remote acess to the postgresql database from any ip

    By camilogeo,
    • 2 replies
    • 110 views

  7. REMOTE CONNECTION TO POSTGRESQL

    Topic was moved to forum Escalated Requests

  8. Enable SPF, DKIM and DMARC

    Topic was moved to forum Escalated Requests

  9. add addon domain.

    By lechatnoirgaleri,
    • 1 reply
    • 89 views

  10. [Solved] Connection to database server

    By dipeshshrestha,
    • 6 replies
    • 118 views

  11. [Solved] Changing NameServers

    By lakkithachiran,
    • 1 reply
    • 109 views

  12. [Solved] Request to delete domain

    By adipra,
    • 1 reply
    • 133 views

  13. [Solved] Change of main domain and addition of subdomains

    By anthonyt,   
    • 1 reply
    • 100 views

  14. Adding new subdomain

    By iankristoper26,   
    • 1 reply
    • 83 views

  15. [Solved] Enquire about terminal access

    By johnmuthee547,
    • 1 reply
    • 86 views
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