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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. Request for smtplib module in Python 3.12

    Topic was moved to forum Escalated Requests

  2. [Solved] add domain

    By w2hsystem,
    • 1 reply
    • 61 views

  3. [Solved] Request to change main domain

    By adipra,
    • 1 reply
    • 59 views

  4. [Solved] Adding subdomain

    By frncszxc,
    • 2 replies
    • 67 views

  5. [Solved] Request for Full Account Reset

    By live7day,
    • 1 reply
    • 92 views

  6. [Solved] Add alkverse.mooo.com to account

    By alkastraverse,
    • 1 reply
    • 862 views

  7. SMTP Mail not working

    By abhisrv2,
    • 3 replies
    • 346 views

  8. clear my acc & add domin

    By celesta1,
    • 3 replies
    • 106 views

  9. [Solved] Create a new domain name

    By emmanuelfosso206,
    • 1 reply
    • 68 views

  10. [Solved] Need to reset my domain to a default HelioHost subdomain like adityakhandual.heliohost.org

    By adityakhandual,
    • 2 replies
    • 85 views

  11. Hello, I would like to reset my domain on the Tommy server back to the default HelioHost subdomain (e.g., adityakhandual.heliohost.org). Currently, it is set to e-comm.merce.in. Username: [adityakhandual] Server: Tommy Thank you!

    By adityakhandual,
    • 1 reply
    • 75 views

  12. [Solved] Request for Subdomain

    By srinathk,
    • 1 reply
    • 66 views

  13. I’m trying to disable directory listing using .htaccess

    By urbanshed,
    • 2 replies
    • 76 views

  14. [Krydos] VPS Server malfunction

    Topic was moved to forum Escalated Requests

  15. [Solved] VPS142

    By digiplumb,
    • 1 reply
    • 79 views
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