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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,452 topics in this forum

  1. Mysql Errors

    By Kli,
    • 12 replies
    • 2.9k views
    • Kli
    • Kli

  2. [SOLVED] Php Files Returning 403 Error

    By sparta,
    • 3 replies
    • 1k views
    • Guest
    • Guest

  3. Heliohost Has Encountered An Error During Installation

    By mahai,
    • 14 replies
    • 2.5k views
    • Guest
    • Guest

  4. Johnny Maths222

    By maths222,
    • 4 replies
    • 1.1k views

  5. Need Assistance Setting Up Cronjob

    By opportunity,   
    • 5 replies
    • 2.1k views

  6. [SOLVED] Account Corruption

    By maths222,
    • 3 replies
    • 827 views
    • Guest
    • Guest

  7. Sub Domains Creation Failures

    By eadiouf,   
    • 1 reply
    • 955 views
    • Guest
    • Guest

  8. Weird Behaviour Of Clock On Stevie

    By Piotr GRD,   
    • 6 replies
    • 1.4k views

  9. Why Mail From Site Failed ?

    By shubho,   
    • 1 reply
    • 1k views

  10. [SOLVED] Nameserver Record Synchronization Problem

    By RoujoImagi,   
    • 7 replies
    • 2.1k views
    • Guest
    • Guest

  11. Unusable Domains

    By flkb1,
    • 1 reply
    • 535 views
    • Guest
    • Guest

  12. Using A Purchased Domain

    By tmercswims,
    • 5 replies
    • 1.5k views

  13. [SOLVED] Website Not Showing

    By seanm,
    • 7 replies
    • 1.3k views
    • Guest
    • Guest

  14. Directory ,'/tmp/fs_Sessions/' Is Not Writable Or Readable By The Php User

    By anush,   
    • 2 replies
    • 881 views
    • Guest
    • Guest

  15. Request Stevie And Johnny Accounts

    By propilot,
    • 8 replies
    • 1.1k views
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