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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    32.9k
    posts

7,699 topics in this forum

  1. PhpMyAdmin and Email

    By BlueAdmin,
    • 2 replies
    • 654 views

  2. phpMyAdmin Error

    By raccess,
    • 2 replies
    • 1.1k views

  3. Imagick Class Down

    By Byron,
    • 4 replies
    • 1.2k views

  4. PMA is down

    By software advisor henry,
    • 2 replies
    • 1.2k views

  5. DNS Server names

    By integrable,
    • 1 reply
    • 935 views

  6. Internal Server Error (happens occasionally)

    By stefanscottalexx,
    • 4 replies
    • 1.4k views

  7. Email - Cpanel

    By David,
    • 4 replies
    • 1.8k views

  8. cPanel down

    By stefanscottalexx,
    • 3 replies
    • 1.2k views

  9. ASP.NET Version downgraded?

    By giggity,
    • 2 replies
    • 881 views

  10. cPanel Login Issue...

    By CWN,
    • 11 replies
    • 3k views

  11. jsp gone

    By mancesco,
    • 3 replies
    • 1k views

  12. OK to change permissions on settings.php file

    By stefanscottalexx,
    • 3 replies
    • 1.2k views

  13. "HelioHost Account Error" Upon Registration

    By moodlifter,
    • 5 replies
    • 1.4k views

  14. Google Apps

    By Dilip,
    • 2 replies
    • 1.1k views

  15. Change Main Domain

    By KillerFurby,
    • 6 replies
    • 1.7k views
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