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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    33k
    posts

7,706 topics in this forum

  1. I can't enter the Web site,help!

    By liuke,
    • 1 reply
    • 967 views

  2. fix on php.ini needed

    By andrfkr,
    • 0 replies
    • 560 views

  3. need dedicated ip to install my ssl certificate

    By aniroy1986,
    • 0 replies
    • 539 views

  4. DNS not authoritative for domain ?

    By fateful,
    • 8 replies
    • 7.4k views

  5. Another SSL Request

    By kvhc128,
    • 1 reply
    • 783 views

  6. Requesting all file types grant when the account gets activated

    By Rukasuzu,
    • 2 replies
    • 900 views

  7. moving domain

    By matjaz,
    • 6 replies
    • 1.7k views

  8. Site still down since early October

    By n747mm,
    • 6 replies
    • 1.4k views

  9. TLD Account Not Active

    By GaMa Entertainment Systems,
    • 1 reply
    • 699 views

  10. Error_log File

    By Byron,
    • 1 reply
    • 685 views

  11. Can't access disk and other problems

    By firzenr,
    • 5 replies
    • 1.5k views

  12. Creating new user

    By matjaz,
    • 1 reply
    • 680 views

  13. Forgotten username and password

    By Anth,
    • 7 replies
    • 1.5k views

  14. incoming mail problem

    By cin,
    • 3 replies
    • 900 views

  15. Account not yet activated...

    By Shifter,
    • 1 reply
    • 650 views
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