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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

  1. [Solved] 0/0 Parked Domain

    By dmonde,
    • 1 reply
    • 505 views

  2. [Solved] Receiving Emails About Smf Not Connecting To The Database

    By Nimb,
    • 1 reply
    • 779 views

  3. [Solved] Where My Database?

    By irgi,
    • 1 reply
    • 711 views

  4. [Solved] Upload Issues

    By ExtremeGaming,
    • 2 replies
    • 832 views

  5. [Solved] Stevie Running Out Of Space

    By anush,
    • 1 reply
    • 826 views

  6. [Solved] Php Mail() Function Doesn't Work

    By FabianK,   
    • 8 replies
    • 3.2k views

  7. [Solved] Kill Processes

    By Byron,
    • 2 replies
    • 637 views

  8. [Solved] Problem At Creating Ror On Subdomain

    By sehrguey,
    • 10 replies
    • 1.6k views

  9. [Solved] Unable To Login To Cpanel

    By achardwicke,
    • 7 replies
    • 1.5k views

  10. [Solved] "server Not Licensed"

    By conor1,
    • 2 replies
    • 978 views

  11. [Solved] Domain Not Activated Yet - Gprra.cz.cc

    By gprra,   
    • 5 replies
    • 1.1k views

  12. [Inactive] Password Reset Problem

    By bzub,   
    • 2 replies
    • 1.6k views

  13. [Inactive] Delete Arash.heliohost.org

    By mtlive,
    • 3 replies
    • 1k views

  14. [Solved] Site Not Allways Accessible

    By shimone,   
    • 5 replies
    • 1.7k views

  15. [Solved] Registered, But No Account Created

    By astein,   
    • 7 replies
    • 1.4k views
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