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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    33k
    posts

7,706 topics in this forum

  1. 403 error

    By ukjerry,
    • 13 replies
    • 2.8k views

  2. Can't connect to FTP server (or sftp)

    By Rubberducky1324,
    • 1 reply
    • 1.4k views

  3. CGI/Perl Not Working

    By Byron,
    • 5 replies
    • 1.7k views

  4. django and mod_wsgi configuration

    By null,
    • 6 replies
    • 1.5k views

  5. Really wierd downtime, not experienced by anyone else?

    By Derek,
    • 4 replies
    • 1.6k views

  6. PostgreSQL

    By mrbadguy,
    • 7 replies
    • 2.2k views

  7. cPanel Fatal Error

    By firzenr,
    • 1 reply
    • 1.6k views

  8. Installing error

    By FiloSottile,
    • 2 replies
    • 750 views

  9. Problems with new account

    By dje1990,
    • 3 replies
    • 1k views

  10. installing perl modules

    By PawelS,
    • 1 reply
    • 658 views

  11. cpanel doesn't exist?

    By treefox,
    • 6 replies
    • 1.6k views

  12. [ Title Removed ]

    By davidlyness,
    • 1 reply
    • 707 views

  13. signed up with forwarded/masked domain...

    By treefox,
    • 1 reply
    • 737 views

  14. Website Loading Delay

    By nwucase,
    • 1 reply
    • 614 views

  15. Account Validation

    By nwucase,
    • 1 reply
    • 709 views
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