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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    33k
    posts

7,706 topics in this forum

  1. Server down or user error?

    By Sungazer,
    • 5 replies
    • 1.2k views

  2. exec() disabled for security reasons?

    By Byron,
    • 3 replies
    • 1.3k views

  3. cgi not executing

    By PerfectChaos,
    • 3 replies
    • 1.1k views

  4. support request: cannot connect to ftp site

    By Spirit7,
    • 8 replies
    • 1.8k views

  5. Still no PDO classes

    By mrdarc,
    • 1 reply
    • 772 views

  6. Page not found(i bought domain)

    By brano,
    • 8 replies
    • 2.1k views

  7. How to connect to postgres before bug fix?

    By Davide,
    • 2 replies
    • 1.1k views

  8. SPAM from forum post

    By software advisor henry,
    • 3 replies
    • 1.3k views

  9. Problems after move to Stevie

    By Byron,
    • 6 replies
    • 1.5k views

  10. Can't create postresql database

    By Davide,
    • 2 replies
    • 1.3k views

  11. PHP Mail

    By JcX,
    • 14 replies
    • 2.9k views

  12. software/services in the cpannel aren't working 1 2

    By crazybmanp,
    • 16 replies
    • 3.8k views

  13. Login page not found 1 2

    By mrdarc,
    • 18 replies
    • 3.6k views

  14. Issues connecting to hosted site

    By Trippin,
    • 4 replies
    • 1.1k views

  15. PHP File permissions on stevie

    By Diggsey,
    • 3 replies
    • 1.1k views
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