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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. Account Queued

    • 8 replies
    • 1.5k views
    • 1 reply
    • 572 views
  2. Notice of inactivity

    • 1 reply
    • 826 views
    • 4 replies
    • 1.3k views
  3. Internal problem Server

    • 0 replies
    • 499 views
  4. Is FTP down?

    • 3 replies
    • 1.1k views
    • 2 replies
    • 1.1k views
  5. Pls help

    • 4 replies
    • 795 views
  6. Subdomain

    • 5 replies
    • 1.5k views
  7. Problem with my domain

    • 1 reply
    • 678 views
  8. Domain on wrong account

    • 2 replies
    • 927 views
  9. Error 500 on php and perl

    • 3 replies
    • 881 views
    • 3 replies
    • 9.8k views
  10. Website

    • 1 reply
    • 697 views
  11. I cant access my account

    • 4 replies
    • 1.1k views
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