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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

10025 topics in this forum

  1. [Solved] Johnny Login

    By qqzhang,
    • 2 replies
    • 1.3k views

  2. [Solved] Back Up Files On Johnny

    By uprit,
    • 3 replies
    • 1.5k views

  3. [Solved] Recover Files

    By fae,   
    • 2 replies
    • 1.2k views

  4. [Solved] Johnny Problems And Downtime

    By asherlevy,   
    • 13 replies
    • 4k views

  5. [Solved] Manually Delete File Please

    By ExtremeGaming,
    • 6 replies
    • 1.6k views

  6. [Solved] Keep My Account On Johnny Buy Give Me A Backup.

    By amirishere,
    • 13 replies
    • 2.4k views

  7. [Solved] File Backups And Account Deletion On Johny To Recreate On Stevie

    By infantex,
    • 7 replies
    • 1.5k views

  8. [Solved] Backup And Deletion Request

    By affestat,
    • 1 reply
    • 520 views

  9. [Solved] File Backups From Server Johny

    By jensen,   
    • 1 reply
    • 993 views

  10. [Solved] Account Move Request

    By cbusvip,   
    • 1 reply
    • 834 views

  11. [Solved] Account Deleteion Request

    By MournesCorner,   
    • 1 reply
    • 542 views

  12. [Solved] Parked Domain Issue

    By Night,
    • 1 reply
    • 560 views

  13. Backup Of Files On Johnny

    By ecoledp,
    • 1 reply
    • 496 views

  14. Back Up Files And Move To Stevie Please

    By melhall,   
    • 1 reply
    • 696 views

  15. [Solved] Backup + Possible Switch To Stevie

    By heycm,   
    • 1 reply
    • 811 views
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