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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    33.5k
    posts

7,865 topics in this forum

  1. I cannot login

    By battlenight,
    • 2 replies
    • 892 views

  2. Index of... problem with home page?

    By Sungazer,
    • 4 replies
    • 1.8k views

  3. Website not working.

    By kvhc128,
    • 8 replies
    • 1.8k views

  4. contact you

    By crazybmanp,
    • 0 replies
    • 774 views

  5. IMMEDIATE CUSTOMER SUPPORT!!!! ...WHERE IS IT?

    By Unveiled,
    • 4 replies
    • 1.9k views

  6. log in for new account fails

    By Petzi,
    • 8 replies
    • 2.5k views

  7. reliability issues

    By Thomascpp,
    • 2 replies
    • 1.1k views

  8. HelioHost Account Activation

    By Mike P,
    • 0 replies
    • 706 views

  9. SSL Request

    By howard,
    • 0 replies
    • 487 views

  10. Yeah okay

    By Wizard,
    • 0 replies
    • 524 views

  11. Account Activation

    By needhelp,
    • 2 replies
    • 876 views

  12. A lot of downtime...

    By Rubberducky1324,
    • 3 replies
    • 1.7k views

  13. Brute force lockout

    By NatetheGreat,
    • 2 replies
    • 1.1k views

  14. umm... its full

    By crazybmanp,
    • 0 replies
    • 813 views

  15. Parked Domain Not in List

    By alteragenda,
    • 1 reply
    • 993 views
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