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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.7k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.6k
    posts

8,185 topics in this forum

    • 4 replies
    • 1.1k views
  1. Account Error?

    • 13 replies
    • 3.5k views
    • 9 replies
    • 2.3k views
  2. Can't log in control panel?

    • 1 reply
    • 735 views
  3. HelioHost Account Queued

    • 3 replies
    • 2.7k views
  4. Problem with my account

    • 2 replies
    • 1.1k views
  5. Account does not exist

    • 0 replies
    • 548 views
    • 2 replies
    • 1.2k views
    • 7 replies
    • 1.7k views
  6. HelioHost Account Error

    • 1 reply
    • 911 views
    • 0 replies
    • 570 views
  7. Fantastico problem

    • 10 replies
    • 1.5k views
  8. Sending email via imap

    • 2 replies
    • 773 views
  9. registered last week

    • 2 replies
    • 862 views
  10. Cannot login at CP

    • 2 replies
    • 949 views
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