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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. CGI scripts problem

    By carlus,
    • 1 reply
    • 808 views

  2. Cant find my url 1 2

    By Simion B,
    • 18 replies
    • 3k views

  3. Account Created OK but encountered an error

    By 23Kev,
    • 1 reply
    • 631 views

  4. error in .aspx files

    By eehab,
    • 1 reply
    • 727 views

  5. I'm having a problem here the problem is: problem creating an addon domain.

    By AntisheilaPower,
    • 1 reply
    • 782 views

  6. Reactivation Request

    By Guest JF_Sly,
    • 3 replies
    • 1.8k views
    • Guest
    • Guest

  7. PHP Safe Mode

    By kjusssss,
    • 3 replies
    • 907 views
    • rvt
    • rvt

  8. Request for Domain change from heliohost.org to Thirdeye7.in

    By Gopinath,
    • 4 replies
    • 949 views

  9. Cpanel logging problem

    By Mario,
    • 3 replies
    • 1k views

  10. Database access denied

    By slepit,
    • 1 reply
    • 626 views

  11. renew account: pcknowledge.heliohost.org

    By software advisor henry,
    • 3 replies
    • 1.1k views

  12. upload asp page from frontpage2003

    By ncbbh4u,
    • 1 reply
    • 650 views

  13. Change Main Domain

    By Pug Village,
    • 2 replies
    • 606 views

  14. 505 Internal Server Error

    By Mghz,
    • 1 reply
    • 813 views

  15. Cannot Login (because of timeout)

    By mannyk,
    • 2 replies
    • 968 views
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