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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,438 topics in this forum

  1. Alert - Stevie Lagging

    By n30n,
    • 3 replies
    • 983 views
    • Guest
    • Guest

  2. [SOLVED] Mysql Problems: Cannot Create A New One, Old Ones Do Not Show

    By solutions,
    • 3 replies
    • 900 views
    • Guest
    • Guest

  3. Email Limits

    By solutions,   
    • 3 replies
    • 1.4k views
    • Guest
    • Guest

  4. Invision Power Board Installation Times Out

    By awesomist,   
    • 2 replies
    • 1.3k views

  5. Need Account Deleted

    By digitalwolf,
    • 2 replies
    • 979 views

  6. Enabling Ssl For Site

    By tmercswims,
    • 2 replies
    • 822 views

  7. Account Problems!

    By andreichirtes,   
    • 0 replies
    • 1.2k views

  8. Using My Library In Htaccess

    By alimooghashang,
    • 4 replies
    • 805 views
    • Guest
    • Guest

  9. Hosting Account Delete

    By marky21,
    • 4 replies
    • 1.8k views

  10. Reset Website

    By mavicedom,
    • 4 replies
    • 1.1k views

  11. Stevie Down Apparently

    By Arty-fishL,   
    • 1 reply
    • 745 views

  12. [Solved] Php Files All Issue Http 500

    By reinderien,
    • 4 replies
    • 1.3k views

  13. Move An Owned Domain To A Heliohost.org Subdomain

    By codwar,
    • 2 replies
    • 854 views

  14. Domain At Heliohost.org

    By doentes,
    • 1 reply
    • 546 views

  15. Error From Park Wrapper

    By linxiao,
    • 2 replies
    • 915 views
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