Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10066 topics in this forum

  1. Wordpress Error, Can't Select Database

    By bjarne,
    • 0 replies
    • 479 views

  2. Password Reset

    By darnell,
    • 0 replies
    • 443 views

  3. Site Hosted On Stevie - Can I Move Just My Databases To Johnny?

    By vav,   
    • 0 replies
    • 604 views
    • vav
    • vav

  4. Mysql Help

    By paladox2014,
    • 4 replies
    • 898 views

  5. Website Taking Me To Johnny Instead Stevie

    By Nxtmind,
    • 6 replies
    • 1.1k views

  6. Domain Change Delay?

    By Bhut88,
    • 2 replies
    • 735 views

  7. Johnny Mysql

    By paladox2014,
    • 1 reply
    • 632 views

  8. Lost My Password Again

    By Siedblack,
    • 1 reply
    • 654 views

  9. Can't Install Django Project

    By denwer,   
    • 0 replies
    • 1.6k views

  10. How To Get Asp.net Enabled

    By scpbl,   
    • 3 replies
    • 1.7k views

  11. Content Sync Problem?

    By akettlet,
    • 0 replies
    • 472 views

  12. [Solved] Lost Cpanel Password After Generating A New One

    By hussam,
    • 0 replies
    • 896 views

  13. Site And Cpanel Problem

    By photoncoin,   
    • 1 reply
    • 990 views

  14. Yet Another 500 Internal Server Error (Reposted In Correct Forum)

    By eliashas,
    • 5 replies
    • 1.8k views

  15. [Solved] Can't Access Own Site

    By jaquadis,
    • 1 reply
    • 585 views
×
×
  • Create New...