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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10117 topics in this forum

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    By henok400,
    • 1 reply
    • 510 views

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    • 563 views

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    • 0 replies
    • 683 views

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    By HaydonS,
    • 1 reply
    • 559 views

  7. [Solved] Cannot Create Website

    By raffahacks,
    • 2 replies
    • 1k views

  8. Unknown Address No Website Is Configured To This Address.

    By alexv,
    • 0 replies
    • 530 views

  9. Wordpress Error, Can't Select Database

    By bjarne,
    • 0 replies
    • 489 views

  10. Password Reset

    By darnell,
    • 0 replies
    • 458 views

  11. Site Hosted On Stevie - Can I Move Just My Databases To Johnny?

    By vav,   
    • 0 replies
    • 622 views
    • vav
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  12. Mysql Help

    By paladox2014,
    • 4 replies
    • 916 views

  13. Website Taking Me To Johnny Instead Stevie

    By Nxtmind,
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  14. Domain Change Delay?

    By Bhut88,
    • 2 replies
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  15. Johnny Mysql

    By paladox2014,
    • 1 reply
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