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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10118 topics in this forum

  1. Not Queued/suspended But Can't Login

    By PhilCoop,
    • 3 replies
    • 1.2k views

  2. Can I Pay $12 For Ssl Dedicated Ip For My Domain

    By henok400,
    • 1 reply
    • 510 views

  3. Error While Installing Wordpress

    By jpbalda,   
    • 0 replies
    • 1.2k views

  4. Problems With Confirmation Page/pw Reset.

    By moonrkr,
    • 1 reply
    • 563 views

  5. Mysql Database Marked As Crashed

    By pete20r2,   
    • 0 replies
    • 683 views

  6. Mysql Problem #1146 Error Johnny Server

    By psrucv,
    • 2 replies
    • 684 views

  7. [Solved] Nameservers Not Valid

    By HaydonS,
    • 1 reply
    • 559 views

  8. [Solved] Cannot Create Website

    By raffahacks,
    • 2 replies
    • 1k views

  9. Unknown Address No Website Is Configured To This Address.

    By alexv,
    • 0 replies
    • 530 views

  10. Wordpress Error, Can't Select Database

    By bjarne,
    • 0 replies
    • 489 views

  11. Password Reset

    By darnell,
    • 0 replies
    • 458 views

  12. Site Hosted On Stevie - Can I Move Just My Databases To Johnny?

    By vav,   
    • 0 replies
    • 622 views
    • vav
    • vav

  13. Mysql Help

    By paladox2014,
    • 4 replies
    • 916 views

  14. Website Taking Me To Johnny Instead Stevie

    By Nxtmind,
    • 6 replies
    • 1.1k views

  15. Domain Change Delay?

    By Bhut88,
    • 2 replies
    • 758 views
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