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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9955 topics in this forum

  1. Cannot Reset Cpanel Password

    By builderb,   
    • 1 reply
    • 1.4k views

  2. Account Queued

    By khaox,   
    • 6 replies
    • 1.9k views
    • jje
    • jje

  3. Stevie Cpanel Down

    By heycm,   
    • 1 reply
    • 3.6k views
    • jje
    • jje

  4. [Solved] Joomla Installation Error

    By gnlu,
    • 0 replies
    • 357 views

  5. [Solved] Website Activated On Mobile Only

    By manzeri,
    • 1 reply
    • 884 views
    • jje
    • jje

  6. [Solved] Dns Entry Already Exists?

    By PavilionVI,
    • 1 reply
    • 433 views

  7. [Solved] Website Not Activated

    By manzeri,
    • 1 reply
    • 904 views
    • jje
    • jje

  8. Account Recovery

    By navneet3c,
    • 1 reply
    • 935 views
    • jje
    • jje

  9. [Solved] Second Account On Johnny

    By s6vtf3sw2,
    • 0 replies
    • 523 views

  10. [Solved] Ip Address Blocked

    By cavok,
    • 6 replies
    • 1.4k views

  11. [Solved] Asp.net Website Doesn't Work

    By xdevs23,   
    • 2 replies
    • 1.5k views

  12. Connection Problems

    By 2greedy,
    • 1 reply
    • 730 views

  13. [Solved] Mysql Issue

    By paladox2014,
    • 2 replies
    • 774 views

  14. Apc Shim Size

    By khoirulamsori,
    • 0 replies
    • 552 views

  15. Change Domain Name

    By jeret,   
    • 1 reply
    • 3k views
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