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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,278 topics in this forum

  1. [Solved] My Heliohost Site Haked

    By latmiz,
    • 4 replies
    • 574 views

  2. [Solved] Can Not Delete Folder And File

    By Sandip,   
    • 1 reply
    • 955 views

  3. [Inactive] Lycanobot

    By fdeath,
    • 1 reply
    • 394 views

  4. [Solved] How Come Java Is Still Not Activated?

    By lij62279,
    • 2 replies
    • 524 views

  5. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 317 views

  6. [Inactive] Adon Domains Not Working For Me 1 2

    By zaxacong,
    • 18 replies
    • 2.6k views

  7. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 328 views

  8. [Solved] Email Forwarders

    By smistry01,
    • 0 replies
    • 407 views

  9. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 326 views

  10. [Solved] Cpanel Not Licensed Message On

    By firstclass,
    • 6 replies
    • 1.2k views

  11. [Inactive] Site Problem. 1 2

    By Guest orb123,
    • 20 replies
    • 2.6k views
    • Guest
    • Guest

  12. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 352 views

  13. [Solved] Cpanel Not Licensed Message On Johnny

    By zoso1976,
    • 2 replies
    • 775 views

  14. [Inactive] How can I point my domain to Heliohost.org?

    By indiaweb,
    • 3 replies
    • 741 views

  15. [Inactive] Ftps (Ftp + Tls)

    By mazix,   
    • 9 replies
    • 1.2k views
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