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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10117 topics in this forum

  1. [Solved] Stevie Server Down..!? (User blocked by firewall)

    By daksh143,
    • 9 replies
    • 1.8k views

  2. Johnny: Failure Initializing Sftp Session: Unable To Request Sftp Subsystem

    By pedrovgp,   
    • 0 replies
    • 2.6k views

  3. [Solved] Fraudlent Account

    By usmanejaz,   
    • 2 replies
    • 832 views

  4. [Solved] Queued: Strakk

    By strakk,
    • 3 replies
    • 821 views

  5. All Files Have A 404 Not Found Error

    By strakk,
    • 4 replies
    • 803 views

  6. [Solved] I Cant Add My Wordpress Script Using Softaculous...:(

    By daksh143,
    • 5 replies
    • 1.2k views

  7. Website Still In Queue: Approaching 48 Hour Mark

    By strakk,
    • 0 replies
    • 434 views

  8. Problem On Steive 1 2

    By hoba2010,
    • 18 replies
    • 3.1k views

  9. [Solved] Domain Owned By Another User (After Account Delete)

    By ccwebd,
    • 2 replies
    • 708 views

  10. Smtp & Pop On Stevie

    By r0nmlt,
    • 0 replies
    • 739 views

  11. Re Enable Switching Between Paper Laten And X3 Skin In Cpanel Johnny

    By paladox2014,
    • 0 replies
    • 447 views

  12. Mysql & Phpmyadmin Connection Problems

    By dryain,
    • 5 replies
    • 4k views

  13. Need Help - Outgoing Mail Won't Work On Mac's Mail App

    By richard1000,
    • 11 replies
    • 1.6k views

  14. Phpmyadmin Login Problem

    By stergos5,   
    • 2 replies
    • 2k views

  15. Fatal Error On Cpanel

    By stergos5,   
    • 8 replies
    • 2.1k views
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