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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,196 topics in this forum

  1. I Forgot Password For Account.

    By ijrit,   
    • 2 replies
    • 1.1k views

  2. Cannot Install Joomla

    By Naja,
    • 5 replies
    • 908 views

  3. [Solved] Accessing Heliohost Databases From Mysql Gui

    By matthewc,
    • 1 reply
    • 944 views

  4. [Solved] Is There Something Wrong With Php On Stevie?

    By heycm,   
    • 5 replies
    • 2.1k views

  5. Ruby On Rails Apps Will Not Start

    By Bgines,
    • 1 reply
    • 676 views

  6. Frporras: .war Deploy

    By frporras,
    • 1 reply
    • 307 views

  7. Problems With Mysql, Errors In Opencart And Can't Install Drupal

    By luisfeser,
    • 1 reply
    • 538 views

  8. Allow More Users To Use Ftp On Stevie

    By paladox2014,
    • 1 reply
    • 335 views

  9. [Previously Suspended] Souravin

    By souravndp,
    • 1 reply
    • 372 views

  10. Johnny Server Issues - Connections And Password Denied

    By JJ_uk,
    • 4 replies
    • 491 views

  11. I Forgot My Username Andpassword

    By yudi pratama,
    • 1 reply
    • 794 views

  12. Ask Account Management

    By phreaker,
    • 1 reply
    • 281 views

  13. [Solved] Main Domain Feature Not Working, Site Down 1 2

    By klaush,   
    • 21 replies
    • 2.7k views

  14. [Solved] Server Stevie Down

    By paladox2014,
    • 7 replies
    • 614 views

  15. Database Error:can't Connect To Local Mysql Server Through '/var/lib/mysql/mysql.sock' (2)

    By golatificon,   
    • 5 replies
    • 1.5k views
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