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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Johnny Account Sign-Up Failure

    By D707,
    • 1 reply
    • 408 views

  2. [Solved] Stevie Cpanel License

    By plstudio,   
    • 4 replies
    • 679 views

  3. [Solved] Internal Server Error

    By mame,   
    • 2 replies
    • 974 views

  4. Reminder About The Username "sowhale" And My Username

    By mbdungo,   
    • 2 replies
    • 1.1k views

  5. [Solved] An Additional Account On Johnny Server

    By sklmteacher,
    • 4 replies
    • 549 views

  6. [Solved] Password Change

    By vjcolt,   
    • 4 replies
    • 1k views

  7. [Solved] Cannot Reset Password

    By karen.n,
    • 2 replies
    • 509 views

  8. [Solved] Cannot Reset Password

    By mousep,
    • 3 replies
    • 436 views

  9. [Solved] Request For Second Account Aulc1344

    By aulc1344,
    • 3 replies
    • 587 views

  10. [Solved] Change Email Address

    By ctcl,   
    • 2 replies
    • 828 views

  11. [Inactive] Http Status 404-

    By national,
    • 3 replies
    • 722 views

  12. [Solved] Not Receiving E-Mails

    By mousep,
    • 4 replies
    • 474 views

  13. [Solved] Password Reset

    By zelezni,   
    • 1 reply
    • 727 views

  14. [Solved] Cannot Reset Password

    By euler45,
    • 1 reply
    • 236 views

  15. [Solved] Addon Domain Issue

    By mebezac,
    • 2 replies
    • 247 views
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