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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] How To Change My Username?

    By KirTolm,
    • 2 replies
    • 883 views

  2. [Solved] Forgot Password And Confirmation Code Does Not Work

    By pyepez,   
    • 4 replies
    • 2.1k views

  3. [Solved] Dns Record Already Exists

    By stcyrly,   
    • 4 replies
    • 1.5k views

  4. [Solved] Cpanel Password Error

    By KGIII,   
    • 9 replies
    • 2.3k views

  5. [Solved] Shell Access Contect Support

    By Kakarot,
    • 1 reply
    • 720 views

  6. [Solved] I Can't Log To Phpmyadmin

    By euler45,
    • 9 replies
    • 1.5k views

  7. [Solved] Invalid Login To Cpanel

    By amitseth,
    • 1 reply
    • 740 views

  8. Hstore Request

    By esusanto,   
    • 1 reply
    • 922 views

  9. [Solved] Internal Server Error For Php

    By susy79,   
    • 2 replies
    • 1.7k views

  10. [Solved] My Site's Gone Bananas

    By Vordar,
    • 2 replies
    • 826 views

  11. [Solved] Main Domain Change Issues

    By war,
    • 7 replies
    • 1.5k views

  12. [Solved]Website Randomly Went "err_Name_Resolution_Failed"

    By vocreate,
    • 1 reply
    • 1k views

  13. [Solved] Question About Stevie Maintenance

    By paladox2014,
    • 2 replies
    • 848 views

  14. [Solved] Parked Domain Not Working, Points To Helionet.org

    By joann,
    • 1 reply
    • 773 views

  15. [Solved] Having Trouble Changing Domain

    By Vordar,
    • 2 replies
    • 851 views
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