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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10118 topics in this forum

  1. [Solved] Problem Creating A Subdomain

    By hhbeobee,
    • 2 replies
    • 787 views

  2. [Solved] Problem With Stevie

    By Luigi123,
    • 2 replies
    • 886 views

  3. Phpmyadmin Blank Screen

    By NightHawk,   
    • 3 replies
    • 1.9k views

  4. Ftp Login Error 1 2

    By Ahmard,
    • 17 replies
    • 4.2k views

  5. Problem Creating A Parked Domain

    By Luigi123,
    • 2 replies
    • 830 views

  6. Access Denied When Tying To

    By Ahmard,
    • 2 replies
    • 890 views

  7. [Solved] Database Recovery

    By mlpk,
    • 1 reply
    • 611 views

  8. Unable To Renew Hosting Plan

    By AllegraSkye,
    • 4 replies
    • 899 views

  9. [Solved] Mailman Throwing 500 Internal Server Error(S)

    By Bambi60,   
    • 1 reply
    • 628 views

  10. Unable To Delete Account In Order To Move

    By softlab,
    • 1 reply
    • 812 views

  11. [Solved] Change Free.heliohost.org Domain To Private Domain

    By rsmartapps,
    • 3 replies
    • 1.1k views

  12. Access To New Website

    By softlab,
    • 2 replies
    • 896 views

  13. Server Tommy Question

    By paladox2014,
    • 1 reply
    • 995 views
    • Guest
    • Guest

  14. [Solved] Unable To Delete Account In Order To Move

    By michiel,
    • 1 reply
    • 767 views

  15. [Solved] Delete Account / Main Domain

    By erichoog,
    • 2 replies
    • 1.1k views
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