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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. Cpanel Timing Out

    By Vordar,
    • 3 replies
    • 1.2k views

  2. [Solved] For Deploying .war File

    By anishpau,   
    • 2 replies
    • 1.5k views

  3. [Solved] Change My Main Domain To: Edge-Gamers.heliohost.net

    By Luigi123,
    • 3 replies
    • 968 views

  4. [Solved] Addon Domain Error

    By Guest MPqO,
    • 2 replies
    • 494 views
    • Guest
    • Guest

  5. [Solved] Changing Heliohost Domain Name

    By Morkeleb,   
    • 2 replies
    • 2k views

  6. [Solved] Help With Changing Domain

    By paladox2014,
    • 1 reply
    • 764 views

  7. Response: 421 Too Many Connections (4) From This Ip

    By sssoft,   
    • 1 reply
    • 1.8k views

  8. 404 Not Found

    By azzfarr,
    • 1 reply
    • 684 views

  9. Issues Server Johnny

    By uzair,
    • 1 reply
    • 935 views

  10. Subdomain Server:johnny

    By uzair,
    • 1 reply
    • 945 views

  11. [Solved] Php Upgrade

    By ubitech,
    • 5 replies
    • 1.9k views

  12. [Solved] Please Release My Domain

    By Guest lukaszptak,
    • 2 replies
    • 657 views
    • Guest
    • Guest

  13. Error 500 On Stevie

    By pcnoic,   
    • 1 reply
    • 1.2k views

  14. Reset Account

    By fimweb2,
    • 2 replies
    • 970 views

  15. Err_Name_Not_Resolved

    By millones2,   
    • 2 replies
    • 977 views
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