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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10069 topics in this forum

  1. [Solved] Move Domain Stevie To Jhonny

    By parcela2,   
    • 2 replies
    • 1.6k views

  2. Stivie Now Stable? How Sign In Cpanel Stivie Right Now?

    By interimq2,
    • 10 replies
    • 2k views

  3. Php On Tommy

    By n747mm,
    • 7 replies
    • 1.2k views

  4. [Solved] Need To Move My Domain From Stevie To Tommy

    By smac992,   
    • 2 replies
    • 777 views

  5. I Need To Be Moved Or Deleted

    By chaosco2,
    • 2 replies
    • 630 views

  6. Tommy Account Is Gone

    By space4u22,
    • 3 replies
    • 777 views

  7. Unable To Log In

    By Fanra,   
    • 3 replies
    • 1.6k views

  8. [Solved] Tommy Account Creation

    By rockygla,
    • 6 replies
    • 848 views

  9. [Solved] Moving From Stevie To Tommy

    By n747mm,
    • 7 replies
    • 1.3k views

  10. Server Move From Stevie To Tommy - Recover Data

    By stream2,
    • 3 replies
    • 633 views

  11. Hello,my Account Deleted

    By ky6a.spb,
    • 1 reply
    • 677 views

  12. Looking To Move To Tommy

    By twistitk,
    • 2 replies
    • 638 views

  13. Move To Johnny And Change My Helionet Username For Conflict With Heliohost

    By teetwist1,
    • 4 replies
    • 931 views

  14. Graylisting

    By Guest DmC,
    • 3 replies
    • 624 views

  15. Server Change Steive To Jhonny/tommy

    By mesfx2,
    • 6 replies
    • 1.4k views
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