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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. Can't Delete Johnny Account

    By Ultie0,
    • 1 reply
    • 726 views

  2. Account Reset

    By Guest Marko30,
    • 13 replies
    • 1.3k views
    • Guest
    • Guest

  3. Failed Login To Phpmyadmin (Stevie)

    By andrew57,
    • 1 reply
    • 982 views

  4. [Solved] Database Connection

    By beebedl2,
    • 3 replies
    • 827 views

  5. Cpanel Can't Login

    By mjnoonrose,
    • 3 replies
    • 856 views

  6. Database Is Missing

    By keslar,
    • 1 reply
    • 568 views

  7. Wesites Down

    By DAKSH101,
    • 2 replies
    • 840 views

  8. Kill Process On Qmuleiro.heliohost.org

    By amuleiro,
    • 1 reply
    • 549 views

  9. [Solved] Stevie Cpanel Can't Log In

    By incog,   
    • 4 replies
    • 2.3k views

  10. Request Extra Account On Stevie

    By rlkdes,   
    • 1 reply
    • 613 views

  11. [Solved] Account Reset Account

    By bestdeal,
    • 1 reply
    • 558 views

  12. Error Establishing A Database Connection

    By waigy,
    • 1 reply
    • 724 views

  13. Mysql Server Down

    By flradio,
    • 1 reply
    • 769 views

  14. Servers Down

    By SMS,
    • 1 reply
    • 1k views

  15. Internal Server Error

    By momo12,
    • 1 reply
    • 678 views
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