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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,755 topics in this forum

  1. [Solved] new domain

    By jhromany,
    • 3 replies
    • 415 views

  2. [Solved] Please add domains

    By thepottervault,
    • 1 reply
    • 292 views

  3. [Solved] Support

    By lab18bke,
    • 1 reply
    • 308 views

  4. [Solved] Add a domain

    By heraldsofruin,
    • 1 reply
    • 290 views

  5. [Solved] Can not login to heliohost dashboard

    By msbsurfi,
    • 1 reply
    • 296 views

  6. Add domain

    By lombardonicolo49,
    • 7 replies
    • 630 views

  7. [Solved] Can i add my own domain that i have?

    By carbonapi,
    • 3 replies
    • 3.8k views

  8. Service temporarily unavailable (503)

    By AdamMat,
    • 1 reply
    • 254 views

  9. MS SQL DB

    By meil,
    • 1 reply
    • 274 views

  10. [Solved] add the domain

    By live7day,
    • 1 reply
    • 293 views

  11. add domain to my account

    By mannapijush1,   
    • 1 reply
    • 247 views

  12. [Solved] I want to change my domain name

    By soloriderxi,
    • 1 reply
    • 378 views

  13. can i change my domain and username

    By carbonapi,
    • 3 replies
    • 590 views

  14. [Solved] Add custom domain

    By genwork,
    • 1 reply
    • 310 views

  15. [Solved] Subdomain Addition Request [hostel.helioho.st]

    By evram,
    • 1 reply
    • 259 views
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