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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. [Solved] It is possible to change to Cloudflare NS?

    By lgv10,
    • 3 replies
    • 410 views

  2. [Solved] I need to add some subdomains to my account. How can I do that?

    By abohamza,   
    • 4 replies
    • 429 views

  3. [Solved] Domain personal

    By ramel,
    • 2 replies
    • 219 views

  4. Reset my Account, please ! lol

    By wos83,
    • 1 reply
    • 166 views

  5. [Solved] Change for Default Domain, Please

    By wos83,
    • 1 reply
    • 182 views

  6. New Node/Express app returns 500

    By ryansimms,
    • 6 replies
    • 335 views

  7. [Solved] nodejs app didn't refresh

    By mricardi,
    • 2 replies
    • 238 views

  8. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 357 views

  9. [Solved] E-mails size

    By vvenet,
    • 7 replies
    • 586 views

  10. [Solved] request added domain to website - a.mars.bar

    By amarsbar,
    • 1 reply
    • 202 views

  11. [Solved] Error while adding a new postgres database Tommy server

    By an4s911,
    • 1 reply
    • 702 views

  12. Your DKIM signature is not valid

    By Ookma-Kyi,
    • 3 replies
    • 498 views

  13. [Solved] Change domain please

    By sabzgunbad3,
    • 0 replies
    • 142 views

  14. [Solved] Is plesk dashboard block my ip?

    By Palpale,
    • 4 replies
    • 348 views

  15. [Solved] donacion y no me llega correo

    By jose eduardo,
    • 1 reply
    • 163 views
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