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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. Add DNS Server

    By superjj2020,
    • 8 replies
    • 570 views

  2. [Solved] I would like to add a domain

    By qzify,
    • 1 reply
    • 241 views

  3. [Solved] Adding a domain

    By fatalslink,
    • 1 reply
    • 224 views

  4. [Solved] Add domain

    By aialbert,
    • 1 reply
    • 300 views

  5. Transfering Server to New Domain

    By o1mark1,   
    • 0 replies
    • 240 views

  6. [Solved] Add domain request

    By august854,
    • 1 reply
    • 411 views

  7. emails blocked

    By ecovoltios,
    • 1 reply
    • 299 views

  8. Reset Account

    By teojingyao,
    • 1 reply
    • 228 views

  9. remote connection to mariaDB

    By chanders,
    • 0 replies
    • 189 views

  10. [Solved] Add On Domain Request

    By jchal,
    • 2 replies
    • 399 views

  11. [Solved] VPS Canceled - Thank you for the VPS

    By bartekbo,   
    • 1 reply
    • 289 views

  12. my username is inw - PLEASE rename widgets-external.shoptions.net to external.shoptions.net

    By inw,
    • 1 reply
    • 236 views

  13. [Solved] Domain Addition Request

    By dddddecorating,
    • 1 reply
    • 286 views

  14. [Solved] I Need To Implememt Another Domain In My Heliohost Account

    By deltaforcemods,   
    • 2 replies
    • 267 views

  15. [Solved] my username is inw - please add 2 new domains: widgets-external.informationnetworkwebsite.com and widgets-external.shoptions.net

    By inw,
    • 9 replies
    • 493 views
    • inw
    • inw
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