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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,653 topics in this forum

  1. Service temporarily unavailable (503)

    By AdamMat,
    • 1 reply
    • 227 views

  2. MS SQL DB

    By meil,
    • 1 reply
    • 244 views

  3. [Solved] add the domain

    By live7day,
    • 1 reply
    • 258 views

  4. add domain to my account

    By mannapijush1,   
    • 1 reply
    • 217 views

  5. [Solved] I want to change my domain name

    By soloriderxi,
    • 1 reply
    • 351 views

  6. can i change my domain and username

    By carbonapi,
    • 3 replies
    • 547 views

  7. [Solved] Add custom domain

    By genwork,
    • 1 reply
    • 262 views

  8. [Solved] Subdomain Addition Request [hostel.helioho.st]

    By evram,
    • 1 reply
    • 225 views

  9. [Solved] Add domain to Plesk account

    By fitulus,
    • 3 replies
    • 389 views

  10. [Solved] Subdomain Creation

    By oliverlespar,
    • 1 reply
    • 2.5k views

  11. I am getting spam emails from my own domain

    By b0chard,
    • 7 replies
    • 466 views

  12. adding a domain

    By mostomosto,
    • 2 replies
    • 279 views

  13. [Solved] Adding Custom Domain

    By boomarenio,
    • 1 reply
    • 274 views

  14. Request to Enable SPF, DKIM, and DMARC for My Domain

    By cacanatomilk,
    • 1 reply
    • 222 views

  15. [Solved] Account Reset

    By ankit93,
    • 1 reply
    • 342 views
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