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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,014 topics in this forum

  1. start from scratch

    By stywerty,
    • 1 reply
    • 131 views

  2. [Solved] Reset my account

    By itskusum,   
    • 1 reply
    • 219 views

  3. [Solved] AgroFin

    By 2nicole2,
    • 3 replies
    • 275 views

  4. [Solved] Request to Change Domain Name

    By matinmahzad,
    • 1 reply
    • 152 views

  5. [Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us

    By majds,
    • 1 reply
    • 189 views

  6. [Solved] Node.js not working even after 2 hours of enabling

    By majds,   
    • 1 reply
    • 236 views

  7. delete account

    By adnangobeljic997,   
    • 1 reply
    • 142 views

  8. [Solved] domain name add

    By cloudworknepal,   
    • 1 reply
    • 163 views

  9. [Solved] reset my account, wipe out all old data and start fresh

    By majds,
    • 1 reply
    • 147 views

  10. [Solved] Change Document Root Path

    By dramadan,
    • 1 reply
    • 187 views

  11. supression

    By spectro,
    • 1 reply
    • 182 views

  12. [Solved] Add domain

    By dramadan,
    • 1 reply
    • 128 views

  13. [Solved] Addon Domain request

    By manhojoung,   
    • 2 replies
    • 186 views

  14. [Solved] Wipe my account

    By juan4558,
    • 1 reply
    • 211 views

  15. Upload database

    By microlinegr,
    • 1 reply
    • 184 views
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