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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. [Solved] Account creation in progress for over 2 hours

    By ahoyaa,
    • 1 reply
    • 240 views

  2. [Solved] Add a .com domain

    By xabierpico,
    • 2 replies
    • 296 views

  3. External MySQL Database

    By michaelhoffman,   
    • 2 replies
    • 264 views

  4. [Solved] Add domain name

    By langb6416,
    • 1 reply
    • 201 views

  5. [Solved] add domain to account ignaciomtds

    By ignaciomtds,
    • 1 reply
    • 278 views

  6. [Solved] Vrijschot

    By tjpronk,
    • 3 replies
    • 277 views

  7. Node.js App Fails to Start - No Logs on Plesk

    By aiwodemaya,
    • 2 replies
    • 780 views

  8. [Solved] Can i add my own domain to my web? i want to make into cuanin.ceee17.xyz, i already have the ceee17.xyz domain

    By jessenchayadi17,   
    • 1 reply
    • 205 views

  9. Account reset

    By hsorsa,
    • 1 reply
    • 213 views

  10. SSH access

    By gmpintus,
    • 2 replies
    • 334 views

  11. [Solved] user: wapps    Please reset account.

    By wapps,   
    • 1 reply
    • 204 views

  12. [Solved] Add Domain

    By pokemonwawi,
    • 1 reply
    • 315 views

  13. [Solved] One more domain please

    By philipesouza,
    • 3 replies
    • 344 views

  14. User=wapps. Restoring Backup

    By wapps,
    • 8 replies
    • 488 views

  15. [Solved] Route external domain to helio hosted webspace

    By cwsvjudo,   
    • 4 replies
    • 350 views
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