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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. Access Issues After Migration to Morty

    By talesaz,   
    • 1 reply
    • 193 views

  2. [Solved] Request to add Addon domain to my hosting account

    By krazyvortexzz,
    • 1 reply
    • 236 views

  3. [Solved] Adding a new domain

    By stevenpgrey,
    • 1 reply
    • 273 views

  4. [Solved] Help on configuring email

    By b0chard,   
    • 10 replies
    • 489 views

  5. Domain & Subdomain

    By sins4skins,
    • 1 reply
    • 190 views

  6. [Solved] Reset Account

    By sins4skins,   
    • 1 reply
    • 174 views

  7. [Solved] Add domain to my account

    By dragonbeodo,
    • 1 reply
    • 191 views

  8. subdomain stopped working today

    By phradham,
    • 4 replies
    • 218 views

  9. Addition of subdomain

    By coyota,
    • 2 replies
    • 161 views

  10. [Solved] I would like to create a new domain and change it as the main

    By b0chard,   
    • 3 replies
    • 277 views

  11. [Solved] epicman212 requesting an added domain

    By epicman212,   
    • 1 reply
    • 190 views

  12. [Solved] Addition of custom domain and 2 subdomain

    By coyota,
    • 1 reply
    • 163 views

  13. [Help Request]: Account Reset and MariaDB Version Upgrade Needed

    By xcrow,
    • 1 reply
    • 191 views

  14. [Solved] epicman212 requesting a change on my domain

    By epicman212,
    • 1 reply
    • 237 views

  15. SEO options, it does not allow you to add keywords to the free host www.colegiosantoangel.helioho.st

    By Brayan cortes,
    • 2 replies
    • 268 views
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