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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Wipe account and start over

    By sg7652660,
    • 1 reply
    • 158 views

  2. [Solved] wipe account and start overagain

    By whitedevil,
    • 1 reply
    • 152 views

  3. [Solved] How long does the free hosting take

    By Ahmed EL Masry,
    • 1 reply
    • 136 views

  4. [Solved] Request to setup a subdomain

    By open0,
    • 1 reply
    • 147 views

  5. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,
    • 3 replies
    • 164 views

  6. joomla URL Rewriting/mod rewrite and error 404 complete mess

    By hestia66,
    • 7 replies
    • 210 views

  7. [Solved] Please add my domain and Subdomain

    By dhananjaym182,
    • 2 replies
    • 131 views

  8. [Solved] i want to change my domain (dwyazzo2000.heliohost.us)

    By dwyazzo2000,
    • 1 reply
    • 125 views

  9. [Solved] Wipe & start over, username: alexrmann

    By alexrmann,
    • 1 reply
    • 121 views

  10. [Solved] Change Domain Name

    By anukultripathi,
    • 1 reply
    • 136 views

  11. [Solved] add new domain request

    By itray25,
    • 1 reply
    • 186 views

  12. [Solved] Add New Sub Domain

    By bawanthabe,
    • 2 replies
    • 173 views

  13. domain name change request

    By iamtsdevil,
    • 1 reply
    • 161 views

  14. Why i keep getting logged out when i tried to access the plesk dashboard, everytime i logged in, in a second i got logged out again

    By jessenchayadi17,
    • 1 reply
    • 168 views

  15. [Solved] account deletion

    By hunter93,
    • 1 reply
    • 197 views
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