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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,012 topics in this forum

  1. [Solved] Request for Account Reset Due to Technical Issues

    By naman2020ldpes,
    • 1 reply
    • 115 views

  2. HELIOHOST DNS Records for SOFTHAUZ

    By softhauz,
    • 7 replies
    • 174 views

  3. [Solved] New Domain Requirement, Extensions Enable and Domain Document Root Change Request

    By uttama1,   
    • 1 reply
    • 178 views

  4. Plesk Add/Remove Domain Disabled in "Tommy" Server?

    By jocko,   
    • 1 reply
    • 101 views

  5. Required extensions

    By deepakkr99027,
    • 1 reply
    • 97 views

  6. [Solved] Hi! My username is timeismoney. Please add a domain investortrade.us

    By timeismoney,   
    • 1 reply
    • 163 views

  7. [Solved] Adding a new subdomain to my account

    By fmors,
    • 1 reply
    • 98 views

  8. [Solved] error deleting account

    By Guest hunterp11,
    • 3 replies
    • 134 views

  9. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,   
    • 1 reply
    • 125 views

  10. [Solved] Unable to reset password

    By bobrobot,
    • 1 reply
    • 113 views

  11. Subdomain

    By trenesky,
    • 1 reply
    • 114 views

  12. [Solved] Add a domain

    By msbsurfi,   
    • 3 replies
    • 169 views

  13. [Solved] adding subdomain

    By monoista,
    • 6 replies
    • 464 views

  14. [Solved] subdomain

    By Guest hunterp11,   
    • 1 reply
    • 105 views

  15. [Solved] REQUEST TO CHANGE MY MAIN DOMAIN

    By sirzech,
    • 1 reply
    • 106 views
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