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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. [Solved] Clarification on [New Account] Possible Terms of Service Violation (wkyili.helioho.st)

    By wk,
    • 1 reply
    • 226 views

  2. [Solved] reset my account and start over

    By ahsannawaz,
    • 1 reply
    • 201 views

  3. [Solved] add domain please

    By osmaralvarez6911,
    • 1 reply
    • 216 views

  4. Clarification Regarding Suspicious Login Notification

    By didi,
    • 3 replies
    • 269 views

  5. Activating Node.js

    By boomarenio,
    • 4 replies
    • 295 views

  6. [Solved] Add and remove domains please

    By pokemonwawi,
    • 1 reply
    • 250 views

  7. [Solved] add a new domain please

    By pokemonwawi,
    • 1 reply
    • 245 views

  8. [Solved] Reset Account

    By khaled2005marei,
    • 1 reply
    • 271 views

  9. [Solved] Domain name change

    By samsite2,
    • 1 reply
    • 216 views

  10. [Solved] Domain Add

    By samsite2,
    • 1 reply
    • 221 views

  11. [Solved] Account invite not sent to email

    By celesta1,
    • 2 replies
    • 211 views

  12. [Solved] Add domain name to my account

    By hostmysiteplease,
    • 4 replies
    • 357 views

  13. [Solved] add domain please

    By osmaralvarez6911,
    • 3 replies
    • 304 views

  14. Rebuild VPS

    By einsmusk,
    • 3 replies
    • 322 views

  15. [Solved] Account reset

    By techsmit,
    • 2 replies
    • 262 views
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