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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,503 topics in this forum

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    By blkrdev,   
    • 6 replies
    • 1.4k views

  2. [Solved] Move Account to Tommy

    By codercat,
    • 1 reply
    • 467 views

  3. [Solved] Installing "aiomysql" Module

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  4. [Inactive] H2 database

    By J823,
    • 1 reply
    • 545 views

  5. [Solved] Donating problem

    By Guest hblive,
    • 4 replies
    • 524 views

  6. [Solved] create 2 extension

    By datosyes,
    • 1 reply
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  7. [Inactive] SSL issue in Ricky

    By binil,
    • 2 replies
    • 710 views

  8. [Solved] An account on lily

    By png227,
    • 4 replies
    • 847 views

  9. [Solved] Fixing Java Deployment

    By jackitec,
    • 2 replies
    • 708 views

  10. [Solved] Install PostgreSQL extension

    By kr4cher,   
    • 4 replies
    • 1.1k views

  11. [Inactive] PHP error message, 32M Limit

    By ssjjf2,
    • 6 replies
    • 1.4k views

  12. [Inactive] Flask Setup

    By kbraj,
    • 1 reply
    • 718 views

  13. [Inactive] Git access

    By dahuhunter,   
    • 3 replies
    • 2.8k views

  14. [Solved] Password won't reset

    By kamlesh,
    • 3 replies
    • 1.3k views

  15. [Inactive] How to get heliohost.org subdomain?

    By blueyesk,
    • 10 replies
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