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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,734 topics in this forum

  1. Unable to change primary domain on johny

    By iftakhar,
    • 3 replies
    • 523 views

  2. [Solved] Website Showing 404.htm

    By aniruddh,
    • 7 replies
    • 926 views

  3. Could u plz configure my email account

    By sylvain,
    • 7 replies
    • 1k views

  4. Invalid Login

    By hasoftwa,
    • 2 replies
    • 808 views

  5. SSL Certificates with Certbot & Let's Encrypt

    By xman993,   
    • 2 replies
    • 804 views

  6. [Solved] Adding/changing domain to a(nother) new one

    By greenley,   
    • 2 replies
    • 791 views

  7. [Solved] Disable max_user_connections

    By thaian,
    • 2 replies
    • 530 views

  8. Java support removed from account

    By johnsanf13@gmail.com,
    • 5 replies
    • 588 views

  9. [Solved] SSL Problem

    By atdx,   
    • 14 replies
    • 1.1k views

  10. [Solved] Getting an Error connecting to my website?

    By apexoi,
    • 1 reply
    • 519 views

  11. [Solved] Change main domain to eu.org

    By atdx,   
    • 8 replies
    • 877 views

  12. [Solved] Forum stuck on mobile view

    By Flaze,
    • 3 replies
    • 581 views

  13. Java or ASP in Tommy server?

    By fjmduran,
    • 4 replies
    • 864 views

  14. [Solved] Change email address for the account

    By leranjun,
    • 8 replies
    • 841 views

  15. [Solved] Cannot login to cPanel

    By prost,   
    • 3 replies
    • 596 views
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